Call center education requirementsdela

ser muje call kar skte plz. [Removed by Freelancer.com Admin]

Overview: EduVerse is an ambitious EdTech startup aimed at revolutionizing the education sector by integrating Learning Management Systems (LMS), virtual classrooms, online tutoring, and course marketplaces into one seamless platform. We are seeking a talented and experienced UI/UX designer to bring our vision to life with an engaging, intuitive, and visually appealing user interface. Scope of Work: The freelancer will be responsible for designing the entire user interface and user experience for the EduFusion platform. This includes, but is not limited to: Landing Page: A captivating and user-friendly landing page that effectively communicates the value proposition of EduFusion. Clear call-to-actions for signing up and exploring features. Authentication Pages: Login and ...

I am looking for someone in India to gather information for a UK student investigating the possibility of studying art in India. Key considerations in this research include the cost of tuition, cost of living in the city / student accommodation where the university is situated, and how LGBT-friendly the region is. Sub-Headings: -University location and reputation -Details of f...are based. I wont be able to work so cost is an important factor - LGBT-friendly Environment: Include information on the social climate regarding LGBT issues and the level of acceptance and support available in these cities and universities. Ideal Skills: - Situated in India - Research & Analysis - Knowledge of the Indian university system - Knowledge of LGBT issues in India - Knowledge of art education...

I am in need of a custom software application that can be installed on a desktop, m...not automatically pick up incoming calls. Instead, it should display a notification and require a manual pick up. Key functionality of the software: - Display notification for incoming calls: The software should generate a notification for the user when a call is incoming. - Manual call pick up: The user should be required to manually pick up the call after seeing the notification. The call should not be automatically answered. Ideal skills and experience for this project: - Proficient in software development - Experience in developing call handling software - Capable of creating software that supports multiple platforms (desktop, mobile, web) - Strong understanding of...

I require a proficient and dynamic content writer to assist in a three-month education project. The writer will be required to develop training content, catered to sales employees of a Marquee Indian Bank. Key Responsibilities: - Flash Card Creation: Creating easy to understand, engaging, and appealing notes. - Short Form Video Scripts: Writing compelling scripts for bite-sized learning videos. - Infographics: Developing informative infographics. - Listicle Composition: Crafting interesting, informative lists. - Assessment Formulation: Writing assessments to test comprehension and learning. Candidates must possess: - Excellent research and writing skills. - Ability to transform complex topics into engaging content. - Experience in creating educational content for sales audience...

As a sports enthusiast committed to helping others learn the sport of padel, I'm in sea...Content Structure: Easy to comprehend training split across beginner, intermediate, and advanced levels. The thought is to ensure everyone enjoys the learning process irrespective of their previous knowledge of padel. - Specific Techniques: As the client, I might not be specifying any particular techniques, allowing you the freedom to consider all aspects that can complete an individual's padel education. Ideal skills for this project include: - Great understanding of the sport of padel, either as a coach or as a seasoned player - Ability to create engaging video content and write clear, concise guides - Prior experience in creating sports training materials I can't wait to s...

I'm seeking a skilled and experienced app developer who specializes in the Windows platform. My project is focused on cre...that can be used offline. Key aspects: - The core functionality of the app is to facilitate educational content sharing. Candidates with previous experience in e-learning apps will be highly preferred. - One of the critical requirements is that the app would be able to function in offline mode. The app should allow content to be downloaded and accessed without the internet. - Developers should be able to work with the Windows platform. Ideal Skills: - Expertise in Windows app development - Prior experience with creating offline-based apps - Familiarity with education-focused app development. Priority will be given to candidates who can show a port...

...ads is to generate leads from the younger audience, specifically focusing on individuals between the ages of 18-24. Key Responsibilities: - Conceptualize and design visually appealing and impactful ads for Facebook, Instagram, and Twitter. - Tailor the ad content to resonate with the interests, behaviors, and preferences of the target audience (young adults). - Implement persuasive and effective call-to-actions to drive lead generation. Ideal Candidate: - Proficient in creating social media ads, particularly for Facebook, Instagram, and Twitter. - Demonstrates a strong understanding of lead generation strategies and tactics. - Has experience in designing for and targeting a younger demographic (18-24). - A track record of creating successful ads that have resulted in lead gene...

I'm in need of a professional who can cater to the technical support needs of my customers. Key Responsibilities: - Handle bot...need of a professional who can cater to the technical support needs of my customers. Key Responsibilities: - Handle both inbound and outbound calls - Provide technical support to customers - Offer guidance on using specific applications Skills and Experience Required: - Proven experience in a call center or customer support executive role - Strong technical background, especially in software and applications - Excellent communication and problem-solving skills - Ability to multitask and handle high call volumes - Experience in offering guidance on software usage The ideal candidate should be able to handle all aspects of customer t...

I'm looking for a skilled and experienced professional to help set up a Zoom contact center for our business. Key Responsibilities: - Implementing and configuring all necessary features of the Zoom contact center, including Call routing, Interactive voice response, and Automated call recording. - Ensuring the smooth integration of various customer support channels, such as Phone support, Live chat support, and Email support. Key Objectives: - Enhancing our customer support capabilities - this is the primary reason for setting up the Zoom contact center. - Optimizing call management efficiency and overall operational effectiveness. - Contributing to the potential increase in sales conversion rates through better customer interactions and sup...

I'm seeking a skilled mobile app developer to bring my vision to life—a perfect blend of e-commerce and education. I envision an application that operates smoothly on both iOS and Android platforms. Key Features: - Seamless navigation for a user-friendly experience - Integrated user accounts and profiles - Robust in-app purchasing system - Geo-location functionalities to enhance user engagement Ideal Candidate: - Proficient in cross-platform app development (iOS and Android) - Experience with e-commerce and educational app structures - Ability to implement secure in-app transaction systems - Knowledgeable in creating geo-location services - Capable of delivering a clean UI/UX design Your creativity and technical expertise are crucial in creating a dynamic service that ...

I am seeking a skilled HR Manager and Call Operator. For the call operator aspect, you'll be responsible for both incoming and outgoing calls. In the role of the HR manager, the three core areas of responsibility would be: - Hiring: Manage the hiring process. - Employee onboarding and orientation: Guide new hires, promote company culture, and ensure a smooth and positive entry experience. The ideal candidate should have excellent communication skills, fluent English, proficiency in HR systems.

I'm looking for a candidate who can make cold calls to UAE schools and set an appointment for me. You will get 15$ for each scheduled meeting. I will provide you with the list of schools and their phone numbers. Let me know if this seems interesting to you.

...Mathematics and Language Arts. Key Features Needed: - User-friendly interface: It should be simple and engaging for young learners, offering a straightforward navigation system. - Course Content: Development and incorporation of Math and Language Arts courses, keeping in mind the learning ability and curiosity of primary schoolers. Ideal Candidates: - Should have previous experience with education technology platforms, especially those catering to primary school students. - A solid understanding of Mathematics and Language Arts curriculum at the primary level is beneficial. - Knowledge in e-Learning and online course development is desirable. - Exceptional UI/UX skills to deliver a user-friendly experience fitting for young learners. I expect your proposal to demonstrat...

I'm in need of two articles on arbitration law. The target readers are business professionals, therefore I'm looking for a writer who can explain complex legal terminologies in a simple-to-understand manner. Key Requirements: - **Audience**: The articles will be consumed by business professionals, so the content must be tailored to their needs and interests. - **Goal**: The primary aim of the articles is to educate the readers about the processes involved in arbitration. - **Technicality**: Although the readers are not legal experts, the articles should be highly technical and complex legal terms should be explained in a way that makes it accessible for a layman in the field. Ideal Skills and Experience: - **Legal Writing**: The ideal candidate should have a strong bac...

I require an experienced Wikipedia editor to create a detailed, professional and sophisticated Wikipedia page for a prominent figure in the legal field. Key Information: - The page should include information regarding the individual's education and qualifications. - Career history is crucial, please ensure this is well-documented and aligned with Wikipedia's guidelines. - Notable cases or achievements must be highlighted effectively, showcasing the significance and impact of the individual's work. Design Preferences: - The page should be designed to be professional and sophisticated. This is not an opportunity for a colorful or vibrant design, but rather a clean, minimalistic approach that reflects the seriousness of the subject matter. Multimedia Elements: - I...

I'm looking for an expert in freePBX to set up a cloud-based system for sales and telemarketing purposes. This system will be integrated with 1-10 Indian mobility numbers. Key Requirements: - Cloud-Based Setup: The selected freelancer should have ample experience in setting up freePBX systems on the cloud. - Sales and Telemarketing Focus: I'm seeking someone who understands the specific requirements of a system aimed at these functions, with a good understanding of how to maximize call efficiency. - Indian Mobility Number Integration: An understanding of the telecommunications landscape in India would be advantageous, as the system will need to be integrated with 1-10 Indian mobility numbers. Please share your relevant experience and approach to this pro...

...app developer knowledgeable in both iOS and Android platforms. The app needs to revolve around transport services and should include features such as: - Real-time tracking: This is vital for users to track their booked rides. - Ride booking: Users should be able to book transport services effortlessly. - Payment integration: A seamless system for users to make payments within the app. - Chat and Call option: For convenient driver-passenger communication. - Verification process for drivers: To ensure user safety and trustworthiness of our services. You should have experience in creating similar transport or ride-hailing apps. A strong understanding of GPS and payment systems integration, as well as in-app communication tools is necessary. Estimated completion time and cost is hi...

I need a freelancer preferebly someone with experience in Zoho books. I need to you to add some data from excel to zoho books. You can use the bulk upload feature or do a manual entry. Just need to make sure you are not doing thing in a hurry & adding wrong entries. Each transaction has to go to some expense segment/vendor, must have some experience of doing accou...excel to zoho books. You can use the bulk upload feature or do a manual entry. Just need to make sure you are not doing thing in a hurry & adding wrong entries. Each transaction has to go to some expense segment/vendor, must have some experience of doing accounting work. The whole work might take 2 full days, please bid accordingly, you should be able to work between 11 & 8 PM IST & available on call &...

I HAVE A FLYER WHICH IS A4 FOLDED TO A5 I HAVE THE PDF DESIGN I NEED IT MODIFIED ILL PROVIDE FULL DETAILS ON A CALL ONLY IF U CANT SPEAK ON CALL THEN I CANT HIRE U U NEED TO MAKE THE NEW PDF DESIGN ACCORDING TO MY CHANGES AND SEND PRINT READY FILES NO TIME WASTERS - CALL ESSENTIAL

I require a cloud-based web telecaller who can provide customer support services and manage call recordings. Key Responsibilities: - Handling customer queries and concerns through telephone calls - Recording calls for quality assurance and training purposes System Features: - Cloud-based hosting - Call recording feature - No need for live chat or ticketing system Ideal skills & experience: - Proven experience in customer support - Excellent communication and phone etiquette - Familiarity with call recording systems - Prior experience in a similar role is preferred Please note, your understanding of customer service principles and practices, as well as your ability to work under pressure, will be crucial for the success of this project.

I'm seeking a skilled mobile app developer to bring my vision to life—a perfect blend of e-commerce and education. I envision an application that operates smoothly on both iOS and Android platforms. Key Features: - Seamless navigation for a user-friendly experience - Integrated user accounts and profiles - Robust in-app purchasing system - Geo-location functionalities to enhance user engagement Ideal Candidate: - Proficient in cross-platform app development (iOS and Android) - Experience with e-commerce and educational app structures - Ability to implement secure in-app transaction systems - Knowledgeable in creating geo-location services - Capable of delivering a clean UI/UX design Your creativity and technical expertise are crucial in creating a dynamic service that ...

A small set of strings required for an app update. One file is in Android XML format for translators. Others are simple .txt files - contents for chess courses for education, including chess terms. There are 1,000 words to translate.

I am looking for a ComfyUI expert to help me complete my workflow. You should have a deep understanding of ComfyUI. Ideally, I would need a 1 on 1 call where I share my screen, present my issues, and try your solutions. Happy to share more on the project if you message me. Skills required: - API integration (optional) - ComfyUI

IMPORTANT - LISTEN TO THE DEMOS: I want to build the same thing as this demo: I'm looking for a skilled developer proficient in GPT 4o to create an AI voice chatbot for our customer care department. The main aim of the chatbot is to provide real-time assistance to our customers when they call by phone our customer care number. Key Requirements: - AI voice must sound human (similar to ) - Provide troubleshooting assistance - Process customer orders - Ability to provide live data on orders, delivery status, and any other relevant customer queries (not pre-recorded information). The AI must check what's the latest shipping status of the order and answers the customer directly.

Hello.. I need you to draw and render a School / Center Exterior and Interior (photos provided) Cinematic, 30fps, 3-4 Mins Video + Stills.. Need within 3-4 days (SKP + Lumion files) Please Share your EXAMPLE VIDEO.. Latest Lumion preferred.. Best price wins.. More projects coming. Example:

I'm in need of a professional PowerPoint presentation to support an educational talk I've given. The content is quite extensive, spanning 9 pages, and needs to be presented in a clear, concise, and engaging manner to help professionals understand the subject matter. Key requirements include: - Transforming a 9-page talk into a comprehensive PowerPoint presentation. - Adhering to a formal and professional presentation style. - Ensuring the content is educational and informative for a professional audience. Ideal freelancer for this job should: - Have extensive experience in creating educational PowerPoint presentations. - Be able to demonstrate a strong sense of design and aesthetics in a formal setting. - Have a solid understanding of how to convey complex information ...

I'm looking for a talented writer to transform traditional tales into creative, engaging, and educational twisted tales. These tales will be targeted at children and used for a radio program. Key Requirements: - Transform traditional fairy tales and other folk stories into twisted tales - Ensure the new stories are suitable for Year 6 children, in line with our educational goals - Provide a fresh and engaging perspective on these well-known stories Ideal Skills and Experience: - Proven experience in creative writing, particularly in adapting existing stories - A background in education or writing for children is a plus - Strong understanding of the nuances of different traditional tales - Ability to work to a brief and meet deadlines Please provide sample...

I have a server and Wildfire's open-source instant messaging code. I'm looking for a skilled developer to create a custom APK and/or APP based on the source code. The main requirements are: - Development for Android platform - Core feature: Instant Messaging - Additional feature: Voice and Video Call support The project is time-sensitive; therefore, prompt delivery is a crucial factor. Prior experience with similar project development is a plus. Ideal candidates will have a strong grasp of instant messaging protocols and security measures, and a proven track record with voice and video call integrations within such apps. A creative mindset to add a unique touch to the app is also highly appreciated. Please get in touch if you have the skills and availabilit...

United Call Centers, founded in 1999, is a globally recognized call center company specializing in multilingual contact center services with a strong sales focus. Operating in over 40 countries and supporting 50 languages and dialects, we take pride in delivering exceptional customer experiences. Are you passionate about providing excellent customer service? Are you ready to assist customers in the green mobility industry? Join our dynamic team as an Inbound Customer Service Representative at United Call Centers, where you'll play a vital role in ensuring customer satisfaction for our clients in this innovative sector. Key Responsibilities: - Assist customers of our green mobility industry client. - Handle inbound calls and emails professionally a...

...skilled developer with experience in EPiServer and Moodle to help migrate our existing EPiServer CMS 7.5 website onto the Moodle Learning Management System (LMS). Key Requirements: - Migrate EPiServer website to Moodle LMS: This is the main focus of the project. The professional should be able to handle the migration process from start to finish. - Freelancer's time zone should be within a 4-hour difference from Sydney (GMT+10) - When you make an offer, provide a plan, primary tasks, and cost for each. - Also mention your years of experience with EPiServer, and your years of experience with Moodle. - Please don't email nor call. Just apply and send communication through freelancer.com. Required Skills and Experience: - Proficiency in EPiServer: The ideal candid...

I have recently had bad experience wit...looking for someone who specializes in 3d design to modify this project and create a second file. - First the jar holder does not change size because its for a specific jar size - Second expand the base to 20CM in size (20CM X 20CM Square) - Third add more of the little islands the bees can stand on Second create a second file. A flat curricle that fits over the entire feeder with hole in the center to go over the jar holder. It needs to cover the entire area and looks like a mesh. The gaps in the mesh need to be 4MM X 12MM rectangles. If you do not understand what I am asking after viewing the sample you should not chat me or bid on this project. Final files due for me to test before payment - New bee feeder 30 CM wide - Cover for ...

I'm in need of a qualified chemistry tutor capable of teaching high school level content to a small group of students via live online classes. Key requirements: - Experience with high school level chemistry teaching - Ability to conduct engaging and effective live online classes - Capable of adapting teaching methods to meet the needs of individual students - Excellent communication and interpersonal skills Ideal candidates should have a background in education or a chemistry-related field, and prior experience in online teaching would be a significant advantage. Your ability to engage with a small group of students, ensuring they grasp the content, is crucial for this role.

...application materials, such as transcripts, language test scores, letters of recommendation, personal statements, resumes, etc; 2. Provide document polishing and editing services to ensure that the materials meet application requirements and highlight the client's strengths. • Application Submission and Follow-Up: 1. Submit application materials through the online application systems of the target schools; 2. Follow up on the application progress, provide timely feedback, and assist in handling additional material requirements or issues. Ideally, you should be a professional education counselor or have a background in university admissions. Knowledge of the application processes & timeline, and entry requirement of various universities globally wou...

I'm searching for an experienced WordPress developer with a strong PHP background to help me enhance my website. the main functionality i'm looking for is getting Data thru API call and publishing on website. familiarity with various plugins and themes is desirable with experience in woocommerce. If you have a proven track record of working on similar projects and can deliver within a reasonable time frame, I'd love to hear from you. Your attention to detail and ability to meet deadlines will be highly valued.

...body rig, and add facial blendshapes and visemes for lip-syncing. Additionally, the task involves rigging a piece of clothing (Baju Kebaya) to the body. The model needs to be cleaned up or redone to be suitable for a game by reducing the poly count and simplifying the rigging. The files provided include documentation for visemes, the blend file of the model, clothing files, and textures. Key requirements include: - Ensuring the character's poly count is appropriate for a game environment. - Tweaking the model's textures, if necessary, to balance quality and performance. - Making any adjustments to the rig and animations for optimal in-game performance. - Delivering the final optimized character in a format compatible with Unity or Unreal Engine. The ideal candidate for...

I'm in need of an expert in Samsung TV who can guide me through the process of uploading a static image in JPEG format. Ideally, the image should be controlled via a smartphone. Essential Skills: - Comprehensive knowledge of Samsung TV functionality - Experience in mobile operation for controlling TV images - Familiarity with JPEG format Your task will involve: - Guiding me step-by...knowledge of Samsung TV functionality - Experience in mobile operation for controlling TV images - Familiarity with JPEG format Your task will involve: - Guiding me step-by-step to upload a photo to my Samsung TV - Teaching me how to control the uploaded image with my smartphone. Your guide could be either text-based instructions with relevant screenshots, or direct conversation through a vid...

Key Features: - University Search Tool: The website and app should come equipped with an intuitive university search tool. - Admission Requirements Database: A comprehensive database of admission requirements for various universities is crucial. - Scholarship Information: A database of scholarships to help students fund their education is also needed. - Student Profile & Document Upload: A platform for students to create profiles and upload necessary documents. - Student Timeline Planner: A tool to help students plan their application timelines. - Counsellor Profile & Meeting Booking: A profile for counsellors with the ability to see student application profiles, and a booking form to schedule meetings. - AI Chatbot: An AI chatbot for answering common queries. ...

...information display system installed in vehicles capable of switching between autonomous and manual driving. Example: The control unit includes switches on the steering wheel, armrest, and center console, and during autonomous driving, it displays proposed actions and suggestions related to the vehicle's movement. Example: The surrounding information display area shows directional marks and speed marks that change intervals according to the speed, providing intuitive driving support. <<NOTICE>> The target car brands in this search are limited to US, European, Chinese, and South Korean brands. <Requirements for Payment> ・Submit documentary evidence that clearly states the details of the subject product, the name of the company selling the product, ...

...create content that matches them - Apply tested instructional design theories, practices and methods - Apply feedback from QA process to ensure final product is effective in delivering educational material - Create supporting material/media (audio, video, simulations, etc) - Maintain project documentation and course folders - Translate content using an AI tool provided by the business Key Requirements: - Skilled at 2D animation - Ability to translate complex concepts into easy-to-understand visuals - Have worked on similar projects for the professional development sector - Ability to create engaging, effective and interactive learning solutions with a focus on digital learning - Proven experience in 2D animation, motion graphics, and video editing - Demonstrated exper...

brochure consists of 15 pages about education

I'm in need of an E-school management system web application to streamline the day-to-day operations of our institution. Key Features: - Attendance Tracking: A robust feature for tracking student attendance, notifying parents of any absence. - Gradeboo...and implement the system. Your expertise in this technology is crucial for the success of this project. Users: The primary users of this system will be students, teachers, and administrators. It is essential that the system is user-friendly and accessible to all these groups. Ideal Skills and Experience: - Proficient in node.js - Experience in developing web applications - Familiarity with education management systems or similar projects Please provide samples of your previous work and detail your experience in this are...

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...Style**: Use a playful yet bold font for the shop name "Mashed." Consider a handwritten or slightly rustic font to convey the homemade, comforting nature of the food. - **Tagline**: Use a clean, sans-serif font for the tagline "Mashed Potato Bar" to ensure readability and complement the main font. ### Logo Design 1. **Icon**: - Create a circular icon with a bowl of mashed potatoes at the center. - Around the bowl, add small icons of toppings (like a small steak, broccoli, cheese). - Integrate a slice of French toast slightly overlapping the bowl, perhaps leaning against it. 2. **Text Placement**: - Position the shop name "Mashed" above the circular icon, arched along the top curve. - Place the tagline "Mashed Potato Bar"...

This requirement is to sell online training to IT Freshers and experienced professionals. Looking for tele callers who can convert the leads in to sales. Work from home Get paid as you sell Attractive incentives Rs. 500/- to 1000/- per sale Sale will on well developed website Valid leads will be given Weekly payments Whatsapp and report tracking Please do call us at - 9606807572 Note - This is " Get paid as you sell" model. No fixed, but attractive incentives for every sale. Thanks, Falcon Training Solutions , Bangalore.

I need an effective one page attractive lead capture page for my e-commerce site. The page needs to be able to host a video ...track our crowdfunding project. Ideal Skills: - Proficient in graphic design to create an engaging page with a video - Experienced in conversion optimization to ensure the page maximizes sign-ups - Knowledge of e-commerce and lead generation best practices - Ability to integrate payment gateways for the $1 VIP membership The page should be visually appealing, easy to navigate, and have a clear call to action to encourage visitors to sign up for the VIP membership. The design should be in line with the e-commerce industry and the overall aesthetic of the site. Please share examples of previous lead capture pages you've created, particularly for e-co...

I'm in need of an experienced designer to help build a website dedicated to design engineering, especially focusing on data center design. As the scale of the data center isn't mentioned, the website must be capable of addressing various sizes and capacities. The website should not only showcase our expertise in design engineering but it should also be interactive, allowing clients to explore our services in product design, industrial design, and structural design. Ideal skills for this project would include: - Previous experience in developing websites related to engineering design - Familiarity with data center design - Understanding of product, industrial and structural design - Exceptional talents in web design and development - Experience with SEO is a...

I need a skilled business plan writer to create two separate business plans for me. One will focus on a cafe in Kuwait, while the other will be for a preschool in Egypt. For the cafe in Kuw...description of the curriculum that will be offered at the preschool. The desired target age range for the preschool in Egypt is children aged between 2-6 years old. It is important that the business plan reflects this specific age group and tailors its content accordingly. The ideal candidate will have a proven track record in business plan writing, particularly for the food/hospitality and education sectors. Experience working with diverse target markets and age groups will be a significant advantage. A thorough understanding of the Kuwaiti and Egyptian business environments would also be b...

I need a professional to set up conversion tracking for my website and phone call for my Google ad campaign. The ad has already been created, this project specifically concerns the conversion tracking. - Business Name Setup: The business name needs to be set up according to Google guidelines. I'll provide the specific name for you to configure. - Website Conversion Tracking: I need conversions to be tracked via form submissions on my website. - Phone Call Tracking: Calls from Google Ads are to be tracked to a phone number on my website. Ideal Skills: - Proficient in Google Ad conversion tracking setup - Experience with Google ad guidelines and requirements - Strong understanding of website and phone call tracking - Attention to detail to ensure accurate ...

...designs that can easily be adapted across different post formats. You will be tasked with producing a range of unique templates for: - Static posts - Carousels - Reels To provide a coherent and visually appealing aesthetic across all my Instagram content. Bonus points (and $$) to those who can assist in developing the content to fill these templates, such as captivating captions and enticing call-to-actions. Ideal qualifications for this project include: - Solid experience in content creation, particularly for Instagram - Ability to devise minimalistic yet engaging designs - Proficiency in Instagram content trends - Familiarity with Virtual Assistant or OBM businesses is a plus but not necessary Please include examples of past work in your application. This will provide...