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Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

Od 97,234 ocen, stranke ocenjujejo Customer Service Specialists 4.87 od 5 zvezdic.
Najem Customer Service Specialists

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    I'm seeking a skilled virtual assistant with proven communication abilities, to work specifically in US timezone. Your main duties will include: - Bidding on projects: You will need to represent our brand professionally and persuasively when bidding on projects. - Communicating with leads: You'll be responsible for using various messaging platforms to engage with potential clients and leads. Ideal candidates should excel in written communication and have a knack for sales. Proficiency in project management tools is a plus. Our preferred mode of communication with leads is through messaging platforms.

    €4 / hr (Avg Bid)
    €4 / hr Povprečna ponudba
    36 ponudb

    I'm looking for assistance with pre-employment vetting in Rouen, France. The pre-employment test that I want to conduct is employment-specific. This is crucial for me because I want to ensure the people I'm hiring are well-suited for their roles. Your role in this project will be to set up and conduct the test, and deliver a comprehensive report on each candidate's performance. Ideal freelancers for this project should have experience in pre-employment testing and a solid understanding of the specific requirements for employment. Please note that I haven't specified the field or industry for the employment opportunity. The test should be general enough to apply to a wide range of positions.

    €51 (Avg Bid)
    Lokalno
    €51 Povprečna ponudba
    1 ponudb

    I'm looking for a seasoned sales and services expert to help my business to customers in expanding its market reach. Key Requirements: - Enhance Market Expansion Strategy: I need someone with solid experience in creating and refining strategies to help our business reach new audiences. - Boost Product Customer Satisfaction: You'll be tasked with finding ways to ensure our customer's satisfaction with our products, as this is key to our growth strategy. Business to customer Skills and Experience: - Proven track record in market expansion strategies, ideally in the radio industry. - Proficient in measures of customer satisfaction including interpreting online reviews, ratings, return or refund rates. - Ability to work with teams and adapt to changing market dynami...

    €10 (Avg Bid)
    €10 Povprečna ponudba
    3 ponudb

    Business video In person must be Birmingham UK based. On site video shoot - Explaining the surveys we do Purpose is to provide customers with a visuals on what the survey entails Professional friendly tone.

    €13 / hr (Avg Bid)
    €13 / hr Povprečna ponudba
    2 ponudb

    I'm in need of a seasoned Sales Manager with a proven track record in the security and facility management industry. You'll be mainly responsible for closing deals and building robust client relationships. Your tasks will include: -Generate & Converting leads into sales - Maintaining long-lasting relationships with clients Ideal Skills & Experience: - Experience: More than 3 years in the security and facility management industry - Key Skills: Strong knowledge of customer service practices is essential. Familiarity with CRM systems will also be a great plus. Your dedication to customer service and ability to close deals will pave the way for our company's continued growth and success. Looking forward to working with a results-orientated Sales Manager to join our ...

    €622 (Avg Bid)
    €622 Povprečna ponudba
    1 ponudb

    As a busy professional, I am in need of a virtual assistant to assist me with email management. I specifically require help with responding to emails on my behalf, particularly on a daily basis. The ideal candidate for this project should have: - Excellent written communication skills - Strong organization skills - Previous experience in email management - Proven ability to maintain professionalism while representing a client Please note that as you will be acting as my virtual assistant, maintaining a high level of discretion and confidentiality is of utmost importance. This job would be ideal for someone who is dependable, responsive, and can demonstrate an understanding of professional email etiquette.

    €8 / hr (Avg Bid)
    €8 / hr Povprečna ponudba
    110 ponudb

    Please submit a voice recording using to apply to this job, you must submit a voice recording telling about your experience & schedule (must speak Spanish & English) If you do not submit a recording, we will not contact you. The pay is $100 / week, starting.

    €5 / hr (Avg Bid)
    €5 / hr Povprečna ponudba
    26 ponudb
    Amazon Account A-Z Management 4 dni left
    VERIFICIRAN/A

    I have a live Amazon seller account. As a part of managing my account, I am looking for a professional to handle 'A to Z' management services. The ideal candidate should: - Experience in sourcing, does not have to be in shoes as I already have someone for this task - Be experienced in managing Amazon accounts - Be proficient in A to Z account management, including product listing optimization, customer service management, and inventory management - Have a good understanding of Amazon's policies and guidelines - Be able to strategize and implement plans to increase product visibility, sales, and customer satisfaction Looking for someone who can take this responsibility off my hands and help me grow my Amazon business.

    €8 / hr (Avg Bid)
    €8 / hr Povprečna ponudba
    46 ponudb

    Handling documents, meet with vendor, work hybrid, insurance&transport covered,,fast response

    €400 (Avg Bid)
    €400 Povprečna ponudba
    59 ponudb

    Are you a skilled communicator with a knack for scheduling appointments? Glimmer Grove Design is seeking freelance appointment setters to assist us in reaching potential clients and scheduling Zoom calls to showcase our beautifully crafted websites. Responsibilities: - Utilize provided dialer, script, and lead list to make outbound calls to businesses without websites. - Engage with business owners or decision-makers to discuss our website offerings. - Schedule Zoom calls to present our pre-built website demos. - Maintain accurate records of appointments scheduled. - Requirements: - Excellent communication skills, both verbal and written. - Comfortable making outbound calls and engaging with potential clients. - Ability to effectively follow a provided script while adapting to conversat...

    €5 / hr (Avg Bid)
    €5 / hr Povprečna ponudba
    17 ponudb

    I'm seeking a specialized salesperson and lead-generating individual to boost our customer base in the Gardening and Irrigation industry. - **Target Industries**: The primary focus will be on Gardening and Irrigation. - **Services Offered**: We offer a range of services including Garden design and installation, Sprinkler system installation, and Plant maintenance and care. - **Project Goals**: The main objective of this project is to Beautify outdoor spaces, Improve water efficiency, and Increase plant health and growth. The ideal candidate for this role should have prior experience in the Gardening and Irrigation industry. They should also have a proven track record in sales and lead generation, particularly within these industries. A strong understanding of the benefits of Garde...

    €231 (Avg Bid)
    €231 Povprečna ponudba
    6 ponudb

    La actividad consiste en pedir una cotización de manera presencial en cinco empresas asignadas por tu coordinador. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Acudir de manera presencial a cada uno de los cinco negocios asignados. (Tiempo aproximado 5 horas: 30 minutos en cada negocio + 30 minutos de tiempo de traslado a cada negocio) 3. Enviarnos las cotizaciones recibidas por corr...

    €74 (Avg Bid)
    Lokalno
    €74 Povprečna ponudba
    1 ponudb

    As a busy professional, I'm seeking a personal assistant to support my daily responsibilities. Hindi and English language are needed. Key Responsibilities: - Scheduling appointments: You'll be in charge of managing my appointments and ensuring they do not overlap. - Managing emails and correspondence: Your role will include managing my email inbox and responding to certain emails on my behalf. - Research and booking travel arrangements: You'll need to research the best travel options and accommodations for my trips and manage the booking process. This is a part-time job requiring less than 10 hours a week. A background in administrative tasks and excellent organizational skills are essential. Fluency in multiple languages and experience in customer service are a plus b...

    €86 (Avg Bid)
    €86 Povprečna ponudba
    19 ponudb

    I am in immediate need of a highly skilled and reliable female virtual assistant (VA). The tasks will primarily involve appointment scheduling and conducting video calls. This is an urgent requirement and I need the project completed as soon as possible. Key Responsibilities: - Appointment Scheduling: You'll be responsible for coordinating my schedule and booking appointments on my behalf. - Video Calls: You'll be expected to conduct video calls with clients and partners on my behalf. Communication: - You should be comfortable communicating with contacts primarily through Skype. This is crucial in ensuring smooth scheduling and successful video calls. Ideal Candidate: - Previous experience as a VA, specifically in appointment scheduling and conducting video calls. - Excellent ...

    €10 / hr (Avg Bid)
    €10 / hr Povprečna ponudba
    67 ponudb

    Nous sommes un Call center francophone sis à Madagascar. Nous sommes prêts à collaborer avec des entreprises francophones pour gérer leurs projets. Veuillez visiter notre site internet

    €9 / hr (Avg Bid)
    €9 / hr Povprečna ponudba
    3 ponudb

    I’m seeking a professional Virtual Assistant for 10-20 hours per week to assist with the following: - Calendar Organization: Coordinating personal and business events in Google Calendar. This requires excellent attention to detail and prompt updates to avoid schedule conflicts. - Event Planning: Must be able to plan and execute all details about various types of events. This will require excellent communication skills and adept use of Google Calendar. - Task Prioritization: Helping me sort through my daily tasks and prioritize them on Trello. The candidate needs strong decision-making and organizational skills to effectively categorize tasks based on their importance and urgency. Ideal candidates will have excellent time management skills and previous experience as a Virtual Assist...

    €2 / hr (Avg Bid)
    €2 / hr Povprečna ponudba
    30 ponudb

    Position: Virtual Assistant for Outreach** Job Description: We are seeking a reliable and dedicated Virtual Assistant to support our events agency with daily outreach tasks and client building efforts. The ideal candidate will be proactive, detail-oriented, and able to communicate effectively. As our sales grow, your pay will grow accordingly. Responsibilities: - Send 75 personalized email outreach messages each day using pre-created templates. - Perform various tasks on LinkedIn to prospect and connect with potential clients. - Manage message sequences to engage with prospects and schedule consultation calls. - Maintain and build a database of email contacts and interaction details. - Check in with me daily to update on progress and ask for additional tasks. - Provide daily updates on t...

    €419 (Avg Bid)
    €419 Povprečna ponudba
    92 ponudb

    I'm seeking a senior-level Technical Recruiter with prior experience in the technology sector. Your main responsibility will be to conduct technical interviews for our clients across multiple industries. Key Requirements: - Deep understanding of software development and data analysis - Previous experience in conducting technical interviews - Excellent communication skills - Proven track record in recruiting for the technology industry Your primary focus will involve evaluating the technical proficiency of the candidates in our pipeline. Your expertise in software development and data analysis will be critical in assessing the suitability of potential hires for our clients. Ideal Skills: - Senior-level experience in technical recruiting - Prior background in software development a...

    €614 (Avg Bid)
    €614 Povprečna ponudba
    9 ponudb

    We are currently seeking a dedicated individual to join our team as a caller for our leads based in Singapore. You will be responsible for initiating the first contact with our leads, primarily to verify the information provided by them. Requirements: Fluent in English is essential. Appreciation for cryptocurrency knowledge. Previous experience in customer service or telemarketing roles preferred. Demonstrated ability to communicate clearly and effectively. Strong organizational skills and ability to manage multiple tasks simultaneously. Motivation and determination to achieve set targets. Responsibilities: Make outbound calls to leads based in Singapore to confirm the provided information. Establish and maintain a positive rapport with leads through pro...

    €124 (Avg Bid)
    €124 Povprečna ponudba
    15 ponudb

    La actividad consiste en pedir información y solicitar una cotización de manera presencial en una empresa asignada por nosotros. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Presentarse en la empresa y sucursal asignada para recibir explicación personal del servicio y confirmación de cotización. (Tiempo aproximado 30 minutos + el traslado) 5. Enviarnos la c...

    €9 - €28
    Lokalno
    €9 - €28
    0 ponudb

    I'm in need of an experienced telecaller with a proven track record in outbound sales, particularly with targeting businesses. Key Responsibilities: - Making outbound calls to businesses - Handling sales calls professionally and persuasively. The ideal candidate should have: - Previous experience in outbound sales, especially in a B2B setting - Strong communication skills - Ability to understand and represent my business appropriately. Your goal is to help drive sales by turning leads into customers through effective and persuasive communication. If you have a knack for selling to businesses and are confident in your telecalling abilities, I'd like to discuss this opportunity with you.

    €17 / hr (Avg Bid)
    €17 / hr Povprečna ponudba
    16 ponudb

    I need quotes for a small-medium residential project and a service-based commercial project. For the residential project: - The project is small in size and moderately complex - I'm looking for a reliable estimation of the costs involved - Experience with residential projects is highly desirable - Bare lot sub divisions, sub developments, single home builds, concrete quotation, drainage, earthworks quotation. For the commercial project: - This is a service-based business, not retail or restaurant - I'm interested in understanding the general cost of construction - Experience with commercial projects in a service-based setting is an advantage

    €41 (Avg Bid)
    €41 Povprečna ponudba
    20 ponudb

    La actividad consiste en pedir información y solicitar una cotización de manera presencial en una empresa asignada por nosotros. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Presentarse en la empresa y sucursal asignada para recibir explicación personal del servicio y confirmación de cotización. (Tiempo aproximado 30 minutos + el traslado) 5. Enviarnos la c...

    €28 (Avg Bid)
    Lokalno
    €28 Povprečna ponudba
    1 ponudb
    Asesor de ventas B2C 1 dan left
    VERIFICIRAN/A

    Busco asesor de ventas B2C para externalización el servicio de gestión de Leads de una escuela de formación.

    €14 / hr (Avg Bid)
    €14 / hr Povprečna ponudba
    16 ponudb

    I'm on the lookout for a talented and trustworthy virtual assistant based in Lesotho to assist me for a month. It's crucial to note that I expect the assistant to be physically present in Lesotho; VPN usage is not allowed due to security reasons. Tasks: - Data Entry: You will be required to handle data entry tasks efficiently and accurately. - Social Media Management: I need assistance in managing my social media accounts, including content posting and engaging with my audience. - Account Management: You will handle various aspects of account management, which will require attention to detail and a proactive approach. Duration and Hours: - The project duration is one month. - I expect you to work less than 10 hours per week. Ideal Skills: - Proficient in data entry and manag...

    €5 / hr (Avg Bid)
    €5 / hr Povprečna ponudba
    15 ponudb

    As the client, I am search of a seasoned virtual assistant to support me during typical work hours, 9am to 5pm (UTC +1). The ideal candidate will possess the following expertise: CRM MANAGEMENT: Monitor and manage follow-ups and sales activities within the CRM. Update and maintain accurate records of customer interactions and sales leads. Assist in developing strategies to improve CRM processes and efficiency. Customer Service: Respond to customer inquiries and resolve issues promptly and professionally. Maintain a high level of customer satisfaction through effective communication and problem-solving skills. Liaise with other departments to ensure customer needs are met. Email Management: Monitor and manage the CEO's email inbox, prioritizing and flagging important messages. Draft...

    €5 / hr (Avg Bid)
    €5 / hr Povprečna ponudba
    50 ponudb

    La actividad consiste en pedir información y solicitar una cotización de manera presencial en una empresa asignada por nosotros. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Presentarse en la empresa y sucursal asignada para recibir explicación personal del servicio y confirmación de cotización. (Tiempo aproximado 30 minutos + el traslado) 5. Enviarnos la c...

    €28 (Avg Bid)
    Lokalno
    €28 Povprečna ponudba
    1 ponudb
    Asistente virtual para cobranza 22 ur left
    VERIFICIRAN/A

    Buscamos asistente virtual para contactar clientes y hacer seguimiento del proceso de pagos de facturas. El contacto se hace de manera telefónica y por email.

    €9 / hr (Avg Bid)
    €9 / hr Povprečna ponudba
    122 ponudb

    I'm looking for a virtual assistant to work with me from home. Key Responsibilities: - Assisting me with various tasks and helping me manage my daily schedule. - Handling incoming and outgoing emails on my behalf. - Conducting research on specific topics as needed. - Managing my social media accounts, if required. - Providing me with regular updates on the tasks assigned. Ideal Candidate: - Proficient in communication, both written and verbal. - Strong organizational skills and attention to detail. - Familiarity with basic office software and tools. - Knowledge of social media platforms. - Ability to handle sensitive and confidential information. The number of hours per week is flexible, so please feel free to propose the amount of time you would be available to work.

    €16 / hr (Avg Bid)
    €16 / hr Povprečna ponudba
    71 ponudb

    I'm looking for a virtual assistant to work with me from home. Key Responsibilities: - Assisting me with various tasks and helping me manage my daily schedule. - Handling incoming and outgoing emails on my behalf. - Conducting research on specific topics as needed. - Managing my social media accounts, if required. - Providing me with regular updates on the tasks assigned. Ideal Candidate: - Proficient in communication, both written and verbal. - Strong organizational skills and attention to detail. - Familiarity with basic office software and tools. - Knowledge of social media platforms. - Ability to handle sensitive and confidential information. The number of hours per week is flexible, so please feel free to propose the amount of time you would be available to work.

    €17 / hr (Avg Bid)
    €17 / hr Povprečna ponudba
    63 ponudb

    I'm looking for a mid-level sales representative with 3-5 years of experience to help drive sales in the technology sector. The role includes lead generation and client acquisition, focusing on generating sales through phone calls and in-person meetings. Key Responsibilities: - Generating leads and acquiring new clients in the technology industry - Utilizing phone calls and in-person meetings to close sales Ideal Candidate: - 3-5 years of relevant sales experience, ideally in a technology setting - Proven track record of successful lead generation and client acquisition - Proficiency in sales techniques, particularly through phone calls and in-person meetings - Excellent communication and negotiation skills - Self-motivated and able to work independently - Comfortable with a commi...

    €2212 (Avg Bid)
    €2212 Povprečna ponudba
    2 ponudb

    Nous recherchons un chargé de clientèle pour notre service après-vente. Les missions principales sont : • Contact quotidien avec les centres SAV Europe • Répondre aux demandes des clients sur les différentes Marketplaces (Amazon, etc.) et sur le mail de contact selon le process établi. • Gestion des réclamations, des retours clients et des remboursements • Gestion entrées et sorties de stocks SAV • Gestion des demandes d’avoirs et de factures • Renseigner et conseiller le client final

    €8 / hr (Avg Bid)
    €8 / hr Povprečna ponudba
    19 ponudb

    I'm in need of a virtual assistant to handle my email management. Key Responsibilities: - Checking and managing my emails every hour. - Drafting and sending replies on my behalf. Ideal Skills: - Excellent email management and organization skills. - Proficient in drafting professional email responses. - Ability to work with a high degree of autonomy and reliability. Experience in virtual assistance or a similar role will be a plus.

    €9 / hr (Avg Bid)
    €9 / hr Povprečna ponudba
    203 ponudb

    I am looking for an expert Virtual Assistant (VA) to handle the marketing and advertising aspects of my real estate business. The primary need is for lead generation and your responsibilities will majorly include: - Outgoing calls, mainly for following up with prospective leads. - Managing the traffic on our company's website. - Handling negotiations where necessary. For this role, the ideal candidate should possess exceptional communication skills, especially on telephonic platforms. A background in real estate would be beneficial, but is not required. A knack for marketing and passion for lead generation is a must. Familiarity with web management tools is also beneficial.

    €5 / hr (Avg Bid)
    €5 / hr Povprečna ponudba
    19 ponudb

    Are you a skilled communicator with a knack for scheduling appointments? Glimmer Grove Design is seeking freelance appointment setters to assist us in reaching potential clients and scheduling Zoom calls to showcase our beautifully crafted websites. Responsibilities: - Utilize provided dialer, script, and lead list to make outbound calls to businesses without websites. - Engage with business owners or decision-makers to discuss our website offerings. - Schedule Zoom calls to present our pre-built website demos. - Maintain accurate records of appointments scheduled. - Requirements: - Excellent communication skills, both verbal and written. - Comfortable making outbound calls and engaging with potential clients. - Ability to effectively follow a provided script while adapting to conversat...

    €4 / hr (Avg Bid)
    €4 / hr Povprečna ponudba
    11 ponudb
    Sales Appointment Setter 3 ur left
    VERIFICIRAN/A

    I'm looking for a dedicated appointment setter to help me with setting sales appointments over the phone. Key Responsibilities: - Making outbound Cold Calls to potential clients to schedule appointments. - Collecting and recording important information such as contact details, preferred appointment time, and purpose of the appointment. Ideal Skills: - Strong communication and interpersonal skills. - Previous experience in outbound calling, preferably in a sales setting. - Ability to gather and record detailed information accurately. - Familiarity with CRM software or appointment scheduling tools is a plus.

    €148 (Avg Bid)
    €148 Povprečna ponudba
    38 ponudb

    Somos uma empresa de Logística Reversa, especializada em prestação de serviço ao consumidor em diversas modalidades como: Ressarcimento em produto, Call Center Terceirizado e Logística Promocional. Prestador de serviço que consiga realizar as nossas trocas de produtos como um terceirizado da nossa empresa atendendo os consumidores em sua localidade. Estamos nos expandindo e buscando por novos colaboradores, atualmente não possuímos um estoque de produtos fora da grande SP e por esse motivo, os atendimentos com produtos refrigerados/congelados e de produção regional, solicitamos a busca e compra em mercados e pontos de vendas. Todo cupom de compra reembolsamos a parte, sem descontos pelo valor do serviço. O se...

    €15 (Avg Bid)
    €15 Povprečna ponudba
    5 ponudb

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