Bilingual Insurance Customer Service Agent

hello, As a bilingual freelancer with over 5 years of experience in writing, editing, and customer service, I offer a unique advantage for your project. My expertise in crafting precise and effective content will come into play while navigating the complexities of insurance policy handling in both English and Spanish. In addition, my grasp of technical writing and data analysis is the perfect fit for efficient claims processing you seek. Having worked with over 500+ clients and being praised as a professional who provides quality service irrespective of the amount speaks volumes to my commitment to delivering satisfactory customer experiences. My fluency in various style guides, including MLA, Harvard, Chicago, and APA ensures that our communication would be smooth and seamless from day one. Lastly, I understand the importance of timely delivery and confidentiality in this project. Rest easy knowing that your needs are my priority and I'll work diligently to provide accurate and confidential policy information to your valued clients. I'm ready to hit the ground running on this project; let's get started!

I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.

Hi there, I have read your project description and i'm confident i can do this project for you perfectly.I still have a few questions. please leave a message on my chat so we can discuss the budget and deadline of the project. Thanks. ..

Boa tarde, prezado (a) cliente, Sou uma excelente profissional na área de tradução, principalmente no espanhol. Sou qualificada para este trabalho, pois mantenho a organização e a pontualidade. Tenho grande adaptabilidade nesse tipo de serviço, pesquiso sempre sobre o assunto e busco compreender a cultura do projeto. Além disso, destaco minha fluência bilíngue.

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Hello, I read your project description and am positive that I can accomplish it effectively for you as a native Spanish speaker and fluent in English. Let me know if you have any questions. Thank you.

As a bilingual English and Spanish professional, I can offer a unique and effective skill set that aligns with your project requirements. With my extensive experience in customer service and deep understanding of insurance policies and claims processing, I am confident in my ability to provide exemplary support to your policyholders. In particular, my talent for handling incoming inquiries is one that you can rely on to effectively manage and resolve any questions from your clients. My proficiency in both languages will allow for clear and concise communication, ensuring their needs are met satisfactorily. Additionally, I am well-versed in email communications and smooth phone calls through my experience in marketing such as SMM (Social Media Marketing). I understand the importance of relaying policy information confidently and effectively, which will be invaluable for your organization. Given the opportunity, I am excited to leverage these skills while employing optimal efficiency to drive excellent results for your business.

As a fluent English and Spanish speaker with a solid background in translations, interpretations, and language education, I believe I'm the perfect fit for your Bilingual Insurance Customer Service Agent position. My ability to effectively communicate and convey information in both languages has been honed over the course of my 6-year career, specifically through my experience in legal and medical translations. Moreover, I fully understand the importance of customer service and have successfully employed my skills in several industries including gas and petrol. This has helped me develop a talent for handling inquiries and navigating phone and email communication with ease. My proficiency in documentation compilation is yet another skill that aligns perfectly with your need for a policy handler. Finally, my selection into the renowned FULBRIGHT PROGRAM further attests to my sound understanding and application of both English and Spanish languages. By choosing me for this role, you're not only getting a competent translator but also an experienced professional who can efficiently manage claims and provide detailed policy information. I'm eager to bring my comprehensive skill set and wealth of accomplishments to help your policyholders navigate their insurance needs with utmost ease.

Hello, I have experience with customer service for the last 11 years. I'm meticulous and organized and can easily adapt to different situations. I'm able to stay updated regarding all your policies.

Hello there, your project description fits to me perfectly.I have a few questions, so it would be nice if you leave a message on my chat so we can discuss some points like budget, deadline of the project, etc. Have a nice day!

As an experienced customer support representative fluent in English and a native Spanish speaker, I believe I possess the skills essential for your business as a Bilingual CSR. With my solid background in account management, I am confident that I can provide exceptional customer support, which is crucial for gathering and reporting client feedback. Moreover, my seven years working in high-volume companies imparted an understanding of the importance of providing not only good service but also of improving the quality of the provided service; I once successfully led a team to develop an efficient QA process that resulted in better customer experience. I pride myself on being a solutions-oriented professional and a fast learner who never shies away from seeking help when needed. So, at any hiccup with client feedback coordination with your team, you can always rely on me to escalate issues promptly and ensure successful resolutions. All in all, I assure you an undying commitment to your clients success and remain available for work based on any schedule you choose. I welcome a chance to discuss further how I can be your most valuable senior customer success manager contributor.

I have a b2 english level but in my natal language i had worked in client service (resolving clients complaints, asesoring about products, increasing sales) and as an administrative assistan ( recolecting data, making reports, taking care on salary paiment, sending emails)

My name is Jasson Mondragon. I am a native Spanish speaker who has a degree in English and French Translation and Interpretation and I'm currently looking for a job as a Virtual Assistant. I'm writing to apply for the open virtual assistant position with your company. My 7 years of experience in customer service plus translation, insurance and hotel administration lead me to believe that I'd be a great fit for this role.

I have experience in customer service for 8+ years as a bilingual agent, one of my jobs were part of the collections department for 1 years, also I worked for a insurance agency where data entry, transcription and legal information are the main strengths