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...chat - Making phone calls when necessary - Reaching out to customers for reviews - Reviewing and auditing invoices from the optometry lab and fulfillment center - Responding to social media messages and comments - Assisting in signing up new affiliates - Conducting influencer outreach Skills and Experience Required: - At least 5 years of experience in customer service, preferably in an e-commerce setting - Proficiency in using Live chat software, Phone call software, and Email software - Experience with Shopify, Richpanel, and Excel is a plus - Excellent communication and problem-solving skills - Ability to multitask and prioritize tasks effectively - Strong attention to detail and ability to work autonomously - Prior experience in handling customer service for a large...

...which will be available on iOS, Android, and Web platforms. Key Features: - "Ticket Purchasing": The application should offer a seamless interface for users to conveniently purchase lottery tickets. - "Jackpot Tracking": Users need to be able to view and track the status of the jackpots including winnings. - "Number Generator": This function will randomly generate potential winning numbers for customers. The app's design should cater to a broad range of users including the general public, gamblers, and lottery enthusiasts. It should be user-friendly, and intuitive with clear instructions. Ideal candidates for this project should have experience in gaming application development and should have the knowledge of lottery systems. Famil...

I'm looking to improve my website's SEO to generate more leads and conversions from local customers. The aim is to get visitors to submit inquiries via the contact form or place phone calls. Key Duties: - Optimize SEO to target local audience - Implement strategies to increase contact form submissions - Implement strategies to encourage phone call inquiries Ideal Freelancer: The ideal candidate will have significant experience with SEO, particularly geared towards converting local traffic. They will also have a proven track record in increasing contact form submissions and encouraging phone inquiries via effective and engaging website design.

...near our images. - Five Stars with the language “200+ Five Star Reviews” - My Core Values: “Core Values: Education, Communication, Responsiveness” **You do not need to use the text as I have in example photos - Use of House Images – I’m in real estate so adding a few things there would be nice - My Business name is “Rochester Area Homes By Alex” - Please leave space for a phone number “***-***-****” I will give my number to winner to put in. - On the tail of the car pleas have a section that says "I am working real estate today." It's one of my video catch phases. Personally, I do not have an eye for designing myself, but I do know what I like when I see it. So I am allowing some leeway in ...

I'm in need of a...categories can be paid with credit card whereas the others cannot. So something like cc_allowed and the answer would be y or n. Upon the options in the checkout if cc not allowed then this option won’t be available to the customer. You will do the above mentioned functionality and pages and popups if need be. There will also need to be a way to test this functionality before it goes live to the public. This project is only for one individual (no agencies) that currently has no work load and can complete this project within 48 hours of starting. All funds will be released once verified code is working on our server. Download the code and MAKE SURE you are able to complete this project before you send a message. Thank you for looking, please message ...

...designer to create bold and eye-catching graphics for the back of our brand's T-shirts. Your objective will be to elevate our brand recognition with your unique designs. Your creative juices will be key, paired with some important specifics: - Theme of Design: Brand promotion. Your designs will serve as a powerful marketing tool for our brand, so they have to be compelling, engaging and able to pique public interest. - Style Requirements: Bold and Graphic. Simplistic or dull won't cut it. We're after a striking design that is still comprehensible at a glance. Be creative, be bold, but keep our brand identity in mind. - Color Guidelines: We have a specific color palette tied to our brand and you'll need to incorporate those into your designs. Ensuring the co...

I've got an exciting project for skilled Android developers. My vision is to create a Matka gambling app, targeted at the general public. I have three key functionalities that need to be incorporated: • User Authentication: It's crucial our user base is securely authenticated to ensure a safe environment for all players. • Push Notifications: Our users need to stay updated with new features, game-related alerts and other relevant information. Using push notifications, we will keep our users engaged and informed. • APK to ABB file: I need the app converted to an Android App Bundle (ABB) for uploading to the Google Play Store. If you have mastered Java and Kotlin languages, have experience with Android SDK, and are familiar with secure user authenticati...

I'm seeking an experienced blog writer who can eloquently narrate my recent venture in the startup ecosystem. Aside from just recounting my experiences, the main focus will be to communicate these in a manner that's both educational and informative for my target audience - the general public who has a keen interest in startups. Key tasks will include: - Developing engaging blog content around my anecdotes - Conveying realities of starting up in an educational manner - Making complex aspects of running startups understandable to a non-technical audience. The perfect fit for this project would be a freelancer with a solid background in blogging or journalism about entrepreneurial journeys and startups, and capable of writing in an engaging, educational style. prior experi...

...general public and businesses, hence, the successful candidate should be well-versed in managing campaigns that appeal to these groups. Key responsibilities and requirements for this project include: - Experience in managing successful rewards-based and donation-based crowdfunding campaigns. - Proficiency in targeting and engaging the general public and businesses. - A clear understanding and demonstrated ability of integrating both rewards and donation strategies into a single campaign. - Proven track record in cause marketing, ensuring that both business and charitable aspects are effectively represented to potential backers. If you have a strong background in crowdfunding, especially one that combines rewards and donation models, and can effectively reach out to both...

I'm in need of a proficien...a secure way for users to log in and out of the project. - Database integration: Creating and integrating a database that will carry and process user information. - File processing: Ensuring that the users can interact with files within the project - uploading, deleting, and retrieving. Usage: The web project is meant for a college assignment, hence, would be used by students, not the general public or employees. Skills & Experience: I'm looking for a developer who has experience with Java, user authentication, database creation and integration, and file processing. Experience developing web projects for educational institutions will be a plus. You should be able to showcase a portfolio of previous web projects you've worked on that ...

I require a competent graphics designer to create digital flyers intended for the general public. The designer must express creativity while incorporating: - Basic design elements, including choice of colors, texts, and images. - Additional design elements that will captivate the target audience and showcase the intended message effectively. Ideal Skills: - Expertise in graphics and design. - Proven experience in creating digital flyers. - Strong sense of aesthetics and attention to detail. - Ability to understand and capture target audience interest. - Familiarity with prominent design tools and software. Your portfolio demonstrating previous similar projects will significantly improve your chances of landing this task.

I need 1000 list from USA which will have email phone number address etc and it should be in excel file category bar.

I need a proficient data specialist to compile a comprehensive database of Romanian companies. - Compatibility: The database must be compatible with Windows and Mac platforms. - Specific Details: Every company's record in the database must contain the company's name, phone number, and email address. - Extent of Database: Aim for a sizable database that contains information about 100,000 companies. Ideal candidates will have experience in data mining and database management, and an understanding of Romanian market dynamics. Strong accuracy and attention to high-quality data is a must.

...play a crucial part in boosting our sales and expanding our customer base. If you have relentless drive, passion for sales and a proven track record, I want to hear from Qualifications:- Proficient in cold calling- Exceptional negotiation skills- Experience with e-mail marketing- Beforehand Consumer Products industry experience. Your role will involve connect with potential clients via phone and email, showcasing our product range and closing deals with potential clients. It's crucial that you're comfortable interacting and building relationships with clients daily. We are selling e-scooter and mobility scooters. This is our homepage: are selling in Germany and we have a strong position on the german e-scooter and e-mobility market. We are close

...crucial part in boosting our sales and expanding our customer base. If you have relentless drive, passion for sales and a proven track record, I want to hear from you. Key Qualifications: - Proficient in cold calling - Exceptional negotiation skills - Experience with e-mail marketing - Beforehand Consumer Products industry experience Your role will involve connect with potential clients via phone and email, showcasing our product range and closing deals with potential clients. It's crucial that you're comfortable interacting and building relationships with clients daily. We are selling e-scooter and mobility scooters. This is our homepage: We are selling in Germany and we have a strong position on the german e-scooter and e-mobility market. We are close

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I'm seeking a talented designer to create a fresh, modern, and minimalistic logo for my tech brand. With the target audience being the general public, the logo should be able to appeal to people from all walks of life. Key Requirements: - A modern and minimalistic design that reflects our tech brand - Should be clear, easily recognizable, and memorable - Can resonate with the general public, irrespective of age or profession Ideal Skills/Experience: - Proven experience in creating logos for tech brands - A strong portfolio with modern and minimalistic design examples - Understanding the principles of logo design for broad appeal Looking forward to seeing your creative and unique ideas!

...platform is run by BuddyBoss Platform and theme,, web and mobile app (Ios and Android). We need to connect job seekers and employers with the role in BuddyBoss. Primary tasks that require automation include ensuring seamless flow from subscription purchase, powered by WP Job Manager and SureCart, to Automation powered by SureTriggers. This project requires a high degree of compatibility with a number of platforms and tools. Our key operating platforms are WordPress, BuddyBoss, Learndash, Bookly, Gamipress, SureCart, and SureTriggers. Additional integration with WP Job Manager, Artificial Intelligence, and ATS is also necessary. PLEASE TELL US YOUT EXPERIENCE AND LINKS TO PROJECTS FOR THESE PLUGINS. Ideal candidates for this project should possess: - Strong experience with ...

I'm looking for a professional videographer and editor to create a stylish and informative video primarily for marketing purposes. This video will be targeted at businesses, not the general public, and should convey a strong, concise message. Ideal Skills and Experience: - Proficiency in video editing software - Prior experience in creating B2B marketing or promotional videos - Ability to create professional and engaging content - Attention to detail and an aptitude for storytelling - Strong communication skills to understand and implement feedback Your role will involve collaborating with our team to understand our product, our message, and our target audience. From there, you'll use your creative freedom and expertise to produce a video that is not only aesthetically ...

... => Tutore 4 - Become tutore, once admin approve then only can login into the system. 6 - Tutore login, forget password etc 6 - Can review the jobs list and filter based on subject(phone number no need to display) 4 - Tutore want to see phone number of student job then debit decided coins. 6 - Purchase coins 7- Whenever a job is posted, all concerned tutors should get a notification on email. => Student - Can post job without logging in - phone number of the student needs to be verified by OTP. In the job posting, "phone number verified should be written. In case the phone number is not verified, "phone number not verified will be shown in the job posting. - Can see tutor list and filter...

I need a thorough and capable freelancer to assist in data entry tasks. This project revolves around seeking out the contact details of companies provided by me. Key tasks will include: - Google each company name I provide - Gather relevant contact details such as phone numbers, email addresses, and the company's website As I am seeking information from a range of different companies without specific criteria, being detail-oriented and accurate will be crucial. Experience in data cleaning, analysis, and transcription would be advantageous. Understanding and utilization of web scraping techniques would also be beneficial.

I need a basic web application for maintaining an efficient inventory of automotive spares. The key elements to be tracked include the part number, description, supplier information, purchaser details, condition, make, model etc. In the current scheme, we anticipate less than 100 spares in our inventory system. This is a very basic php/mysql application. I have created a rough up of the requirements using MS Access. I anticipate that the application will have; 4-8 tables. Main tables are - Contacts - Parts - Events 6-10 pages - Search Parts based on any field. - Search contacts - View/Create Contact with image upload - View/Create part with Image Upload and ability to print label - Create event associated with Part - Show all events related to part. Application needs to im...

I'm seeking a highly organized and diligent Virtual Assistant. Your key responsibilities include handling multiple core tasks including: - Email management - Calendar maintenance - Research and data gathering - Quote preparation - Taking phone messages I anticipate needing your assistance for 10-20 hours per week. Familiarity with instant messaging applications, used for consistent project updates and communication, will be an advantage. Ideal candidates should have experience with these tasks, show initiative and possess excellent multitasking skills. The quality of your attention to detail will be evaluated during the selection process.

I'm seeking an expert in SEO to enhance the visibility of my website targeting the general public. The primary goals of this project are to boost online visibility and increase organic traffic. I need a hand with some SEO for my site, It’s built on , and as an examiner for Aviation Radio Licenses in Canada, I’m trying to ramp up my online presence for a few specialized services. SEO Needs: - Improve organic search visibility by optimizing all website pages. - Address any additional aspects that could enhance the site's SEO. My Services Exam: Offers on-demand scheduling for Aviation Radio License exams, available both virtually and in-person. Reprint: I am the sole private provider in Canada for reprinting lost or misplaced licenses, a unique service

I'm looking for a professional programmer, proficient in Python to craft a script. This script is for the main purpose of finding mobile numbers, identifying their carrier, and matching this informatio...identifying their carrier, and matching this information with corresponding zip codes. This process is vital for my verification purposes. Not only this, but your script must provide these details in a CSV file output format. Key requirements are: - Extensive knowledge and experience in Python - Experience in number location and carrier identification script writing is a plus - Knowledge of data presentation in CSV format This task requires high attention to detail and a strong understanding of number location matching technology. If you meet this description, I'...

I'm looking for a talented writer who can create an informative article on world news for the general public, including political events, environmental issues, and economic trends. Skills and experience needed: - Proven experience in journalism or news writing - Strong understanding of global politics, economics, and environmental issues - Ability to translate complicated issues into accessible language for the general reader. The ideal candidate will be able to deliver a well-structured, engaging piece that informs and educates the reader about current global issues.

...looking for an expert speech writer to craft an engaging and entertaining speech, which is based on personal experience and aimed at the general public. The ideal candidate will have: - A strong command of English language for effectively conveying complex yet personal subject matter to a diverse audience. - A proven capability to perform research and weave in engaging anecdotes or stories to enhance the depth of the speech. - A knack for writing compelling speeches keeping in tune with the audience sentiment. - Expertise in writing speeches that excite, inspire, and entertain a wide range of audience. - A deep understanding of the nuances of public speaking and audience engagement strategies. Your task will include crafting from scratch, a captivating and highly engagi...

I am looking for a freelancer who can handle Tele calls for my services in Lithuania. The ideal candidate should have experience in...ideal candidate should have experience in telemarketing and sales preferably and should be able to speak in ( Lithuanian and English languages ) project involves: - Making outbound non-sales calls to potential corporate clients and email them. - Presenting my services and explaining their benefits. - Closing deals and achieving set milestone. The freelancer should have a friendly and persuasive phone manner and be able to handle objections effectively. The project requires a minimum of 3 hours per week, and ongoing availability is preferred. Payment will be based on hourly work performed. Further details can be shared discussed over next stage of d...

I'm looking for an experienced cloud engineer who can resolve a server downtime issue I'm experiencing with my OVH Public Cloud. Key Responsibilities: - Analyze and troubleshoot the root cause downtime - Implement a robust solution to prevent future occurrences - Ensure that during downtime, website and database access functionality is restored promptly Ideal Skills and Experience: - Proven expertise in OVH Public Cloud management - Strong troubleshooting and problem-solving skills - Understanding of website and database access best practices - Excellent communication and teamwork abilities I'm open to suggestions on how we can best approach and solve this issue, so if you have ideas, I'd love to hear them.

I’m in urgent need of an expert in WordPress who can efficiently create a custom registration form for my site. The form's specific fields should include , , and 3.Phone Number. 4.⁠ ⁠Are you? (dropdown selection of option1/option2/option3, user type 5.⁠ ⁠Password 6.⁠ ⁠Sign up button. After signing up, profile type should be choice. Also sign up redirect them to: if option1 - link 1 if option2 - link 2 if option3 - link 3 The ideal candidate: - Has substantial knowledge in WordPress and custom form creation - Is detail-oriented and ensures that there are no errors or glitches in the form - Can work under tight deadlines and deliver ASAP It is important to mention that there might be potential additional information needed in the form later. Thus, the create...

...rebuild is cost effective. The opencart system we use has been added and modified over time, hence it is not possible to simply upgrade to a newer opencart version. The business we operate in is parts for coal and wood fires, this is a business that is reducing overtime, due to environment issues, however, the stove market has recently had a mini boom due to gas prices being high with a record number of new stoves being sold over the last 3 years (we do not sell new stoves, just the parts for these stoves). We expect to see at least another 5 years from this business. We have been told by our current developers we should look at a google shopping program, however, we are concerned the margins are not in the products to compete in this market. We believe there is another way ...

I'm in need of a proficient database specialist to manually collect email addresses and phone numbers, and compile them into an efficient and reliable database system. The leads to be collected are specifically from the Social Media industry. Ideal Skills and Experience: - Proven experience in data collection and management. - Exceptional research abilities, particular in the social media landscape. - Ability to use manual collection methods efficiently and effectively. - Knowledge and understanding of database management and lead generation. - Accuracy and attention to detail in dealing with phone numbers and email addresses. Roles: - Locating and collecting required data from specific direct websites. - Organizing the data into a systematic database. - Ensuring t...

I'm in search of a talented graphic designer to create a logo for my new website, which is an e-commerce platform specializing in mobile phone spare parts, including screens and other components. The project requires the following: - Logo should be highly creative and in line with a modern, minimalist style. - The colour scheme for the logo should primarily consist of black, white and yellow. - Fast delivery is essential, as I would like to get my website up and running as soon as possible. Ideal candidates for this project should have prior experience in creating logos for e-commerce websites and a strong understanding of modern, minimalist design principles. It would be great if you could showcase some relevant examples from your portfolio. Your ability to work quickly an...

I'm seeking a skilled Twilio developer to integrate Twilio capabilities into my website. Requirements: - Experience in Twilio Programmable Voice API (Browser to Phone Call, Browser to browser call) integration. -In existing application these API need to integrate. -Non experience don't apply.

Hi I am looking for a freelancer to help me with updating and new entr...apply if you agree to this process and you must also speak basic English. This is a very easy task and you can do it in 5 minutes if you are good at creating 1 item I want to find the best freelancer to help me I am looking for an experienced professional to Google Business profile for my business. You'll perform the following tasks - Enter the specific details of my business: name, address, phone number, etc. I have this data ready and will guide you through the process. The ideal candidate will have prior experience with Google My Business entries and a strong understanding of data entry. You must pay close attention to detail, be reliable and able to deliver the project on time. I look forward ...

I'm seeking a skilled graphic designer to create a modern and clean design for a standard size envelope. It will be primarily used for business correspondence, hence, should convey a professional image. The design should be cogent, elegant yet minimalist. Key considerations: - De...your past relevant work. I'm hoping for a swift turnaround time without compromising on quality. Design Preferences: Colors: We prefer shades of blue (but feel free to get creative!). Design Elements: We envision a modern, sleek, and tech-inspired design. Consider incorporating subtle circuit patterns or binary code motifs. Content to Include on the Envelope: Company logo Company Name Address Phone Email We are attaching our letterhead & visiting card as reference. Need design similar t...

You work at the Centers for Disease Control (CDC) on the infectious disease tracking & prevention team and there is currently a world wide virus outbreak that is at pandemic levels. The top public health official at the CDC has asked you to work with the software development team to develop a product that tracks the spread of the virus in an effort to help stop and prevent the virus from spreading further. There is currently no vaccine or cure for the virus and the CDC wants to know where to apply funding, where to send test kits, and eventually be able to track the status of vaccine and cure creation. Details discussed privately.

I'm in need of an experienced accountant who specializes in tax preparation, more specifically under Germany's individual income tax rules. The key responsibilities of this role include: - Expertise in Germany's individual income tax laws - Prepare and review tax payments - Ensure compliance with German tax laws ...Germany's individual income tax laws - Prepare and review tax payments - Ensure compliance with German tax laws While knowledge of specific tax software is not mandatory, familiarity with commonly used tax preparation software will be highly regarded. Proven work experience in a similar role and sound understanding of accounting and tax preparation are both prerequisites for this job. A Certified Public Accountant (CPA) or enrolled agent (EA) qualif...

I need a detailed business plan for a non-profit public health consultancy focusing on improving health logistics and supply chains. This plan must be tailored for the non-profit sector and should highlight strategies that would tackle the issues of insufficient and inadequately trained Health professionals. Key Deliverables: - Comprehensive market research on the non-profit public health sector - Detailed business model with a focus on health logistics and supply chains - Financial projections and budgeting specifically for a non-profit organization - Strategies for dealing with the shortage of trained health professionals - Any other creative ideas to help the non-profit stand out in the public health consultancy space Ideal Skills and Experience: - Proven experi...

...skins. Specifically, we want to add a feature on the product page that allows users to select their mobile phone brand from a dropdown menu. Upon selecting a brand, a second dropdown menu will dynamically populate with models associated with that brand. Users can then select their specific model, providing us with valuable information for their purchase. Requirements: Dropdown Menus: Implement two dropdown menus on the product page—one for mobile phone brands and the other for models. Dynamic Population: Ensure that the model dropdown dynamically populates based on the selected brand. User-Friendly Interface: Create a seamless and intuitive user experience for selecting the mobile phone brand and model. Compatibility: Ensure compatibility with Shopify's...

...threads management (fork, exec). Virtual Memory - Concepts, page tables, and memory management techniques. Caches - Understanding caching, memory hierarchy, and cache-related strategies. Synchronization and Deadlocks - Locks, mutexes, barriers, and deadlock prevention. Networking - IP, TCP, DNS, and secure channel foundations. Secure Channels and Cryptography - Fundamentals of secure communications, public key infrastructure. Pipelining and Processors - CPU pipelining, hazards, out-of-order execution. Out-of-Order Execution and Side Channels - Advanced CPU architecture features and security implications. Meltdown/Spectre - Discussing speculative execution vulnerabilities. Past final exam has been attached with this proposal. Please include details of your relevant experience in ...

I'm in need of a professional who can design a user-friendly, visually appealing, and efficient website for me. I'm looking for an informational website, targeting the general public and students. Key requirements: - The design should be clean, modern, and easy to navigate. - The website should have a search feature for users to find content easily. Skills and experience that I'm looking for include: - Proficiency in web design and development, particularly creating informational websites. - UX/UI design skills. - Experience with implementing search functionalities. Looking forward to seeing your proposals.

The task is to visit "Vilniaus Implantology House Lithuania". and 1- Verify Certificate and get a form filled, sign and stamped by them. 2- 4 to 5 geotagged photos are required with name board visible of place with surroundings. 3- In case of refusal take the written refusal with stamp with details of the person who refused to fill the form name, designation, phone number and email. If above mentioned requirements are fulfilled than task will be completed.

Scope: - Fill up the consent form - Complete the research (Web, Phone,App) Qualifications: - Indonesian - Proper Documentation (ID, Passport, etc) - Phone & Laptop Time : 1 Hour PM kalau minat!

I am in need of a compelling content writer to generate technology-centric blog posts. These posts should be suitable for the general public showing an interest in technology but without extensive technical background. Key tasks include: - Writing engaging, easy to understand blog posts on various tech topics. - Adapting complex tech jargon into layman’s terms. - Consistency in content creation and post frequency. Ideal candidate should have: - Strong writing and communication skills. - Solid knowledge about the tech industry. - Previous experience in tech blogging or tech journalism. - The ability to adjust writing style to target general non-tech audience. This project focuses on generating valuable content that's accessible to everyone. Your expertise and creativit...

I need an online store data extraction specialist to pull key information (product name, price, and barcode number) from a particular online store. - The extracted data should be delivered in an Excel spreadsheet. - This is a one-time task; there is no need for continuous extraction. It's essential that you're proficient in web scraping techniques, able to navigate through the store's pages, and extract the right data accurately. Experience with online store data extraction is preferable. Please indicate any relevant past projects in your bid. Looking forward to working with a pro who can deliver quality results efficiently.

...sent via direct message on Freelancer. **Job Role and Skills:** The ideal candidate will be proficient in both English (conversational proficiency is acceptable) and Spanish (native level). You should have a solid background in customer service and be capable of: - Collaborating effectively with teams. - Operating in a high-paced environment. - Managing communication across various platforms like phone, email, and text. - Handling social media profiles (Instagram, TikTok, Facebook) and - LinkedIn engaging with potential affiliates that will drive sales through affiliate relations which you will also be compensated for in commissions if your affiliate network drives deals our way - Tracking and managing leads. - Performing credit repair analysis; prior experience in financial...

I have to collect 200 cloth store and 200 footware store from each 52 usa state including company name website phone number address city state zip code hours category profile picture description 6 gallery photo. They are will be total 104 csv file. Eac file should contain 200 data.

I am seeking a skilled genealogist to help research my family's history, primarily focusing on relatives from North America. Specific Tasks: - Conduct thorough research using available resources from public records libraries and museums in North America - Report findings and share regular updates on the research progress Ideal candidate: - Experience in genealogical research with a specific focus on North America - Proficient in sourcing and interpreting records from libraries and museums - Strong attention to detail and accuracy - Excellent communication & reporting skills This project is a wonderful opportunity for anyone with a passion for unravelling the threads of history and uncovering family stories. The knowledge you will help uncover will be ...

...who fell victim to an unregistered Builder named Ali. This individual embezzled a staggering $308,000 from her. The narrative should be carefully crafted to expose Ali's malpractices and secure the attention of the general public. Key Requirements: - Investigative Approach: The article should delve deep into the incident, exploring the details and implications of Ali's actions. - Assertive Tone: It's crucial that the tone of the article reflects a sense of urgency and demands justice. - Audience Targeting: The article should be accessible and engaging for the general public, raising awareness about the incident without compromising on its investigative nature. Ideal Skills: - Strong Investigative Journalism Background: Experience in investigative journali...