Dear Client,
My name is Suhaila. I am an experienced customer service professional with over 10 years of experiences and having a track record of providing quality customer support through voice, chat, and email channels.
I have excellent problem-solving skills, and I am able to efficiently handle customer inquiries and disputes. I possess knowledge of relevant procedures and standards, and I am dedicated to meeting and exceeding operational metrics, quality goals, compliance regulations, and productivity targets.
I have a wide range of experience working with customer service teams. I am confident that my enthusiasm, experience, and skills will make me an asset to your team.