IVR for a taxi company

$10-100 USD

Zaprt

Objavljeno

pred približno 9 leti

$10-100 USD

Plačilo ob dostavi

IVR for a taxi company inbound calls. Queuing facilities ensure that callers do not receive a busy tone; Calls can be recorded for monitoring and quality assurance; and IVR can handle some activities without the customer needing to speak with an operator. The Interactive Voice Response (IVR) engine is designed to improve efficiency, provide a better customer experience and free up operators so that either fewer operators are required or more calls can be handled. Typical IVR functions include the following: Make a booking; Checking booking status; Cancel a booking; Speak with the driver; and Talk directly to an operator. All on cloud based

Telecommunications Engineering

Wireless

ID projekta: 7292492

Več o projektu

4 ponudb

Projekt na daljavo

Aktivno pred 9 leti

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4 freelancerjev je oddalo ponudbo s povprečno vrednostjo $180 USD za to delo

@fb539b5fb38e960

already done similar project can help U but from your side i need a command to execute when a costumer wants to 1-Make a booking; 2-Checking booking status; 3-Cancel a booking; Regards

$111 USD v 2 dneh

5,0

(5 ocen)

2,7

@arodrigue

Hello my name is Ambiorix. I'm an Asterisk VOIP expert and I have designed multiples queue and IVR solutions for Callcenters and Also Taxi company. contact me and we can discuss more about your project.

$222 USD v 3 dneh

5,0

(1 ocena)

1,2

@rsierra3816

telecommunications engineer offer services installation and configuration of Asterisk IVR for IPPBX for the price of US $ 90 in 3 days

$166 USD v 3 dneh

0,0

(0 ocen)

0,0

@olafwinkler

Building up an IVR would be possible. But: What's the actual infrastructure we're starting with ? And for the point: "Make a booking" How would You like this to be processed ? Usually You will need informations like a pickup-point or/and a pickup-time. This vcould be processed by audio-recording and fowarding the audio-results to an operator but this is not an integrated solution. An integrated solution could probably be achieved by using Voice-Recognition but this is in no way possible within Your budget. All tasks in regard to booking status (incl. connect to the driver, serving the booking) would require access to Your dispo-system to check the status and realtions for a booking of the caller (which is only identified by either a telephone-number or a booking-code which will be presented to the caller once he placed a booking. You see, there are still a lot of open questions which will leaad us to an effort excessing Your planned budget. Nevertheless we may start with the project and have a look, how far it could be driven :)

$222 USD v 3 dneh