I hold a BSc in Computer Science alongside certifications in A+ and N+. Prior to undertaking my undergraduate studies, I studied diploma and higher diploma in information technology. Besides, I have attended many training sessions in information technology including Linux administration, windows server administration, networking and web design among others. Additionally, I have training in project management, research methodologies, proposal and report writing.
During my professional experience of 20 years, I have had the opportunity to work for the private sector, the public sector as well as the not for profit organizations sector in various roles. I was able to develop skills in customer care during my stint in the private sector as an IT trainer and training manager for a private IT firm, and a technical support technician for an Internet Service Provider. While working in technical support roles for a number of NGOs, I developed good writing skills as the jobs always required one to write reports.
Besides, I have tremendous experience in using the internet productively.