My requirement is for an automated faq chatbot system which allows multiple question and answer scenarios. The script should be capable of identifying the question posed, when entered by a user, and to respond with a pre-defined answer template. I would like a quote on this, but based on how intelligent somebody could get the script in terms of the ability for it to return results I would be prepared to increase the fee we pay. As a working example of the kind of script we might require in terms of the intelligence we would hope for it may be worth any prospects visiting [login to view URL] (furniture company) and clicking on the IKEA help centre at the bottom left. There could well be many additional extras I will require as time moves on so would like to hear from a team who can also provide assistance in terms of additional elements as time moves on.