My name is Kaushik Bhatta please feel free to call me KB. I founded B3 Alliance, for businesses just like yours. You get the cost savings of traditional outsourcing with outsourced staff, while having the enormous benefit of working with an US based manager in NYC that has extensive business ownership experience.
We’re the perfect fit for marketing your web designing service through phone with the sole goal of selling your services and maximizing the return you reap off our services. And we have extensive experience driving results, from working with Fortune 500 back-offices, to busy startup founders needing operational assistance.
We take the job out of your hands. We will set metrics, and be working consistently to improve over time for your business. Your competition is tough, and your brand is affected by every action the staff takes with each customer experience. We know how to drive results. Our staff are well trained, experienced, and highly trust worthy. They have knowledge with Excel, office products, and a wide range of CRM, customer service and live chat.
The only way to a long-term relationship with you is by ensuring we are performing as an asset. As an operational guideline, we train multiple people as backups for every role. This means no vacation times, holidays or other downtime. We use multiple locations, we can easily increase your staffing needs as you require - including a 24/7 timetable for contingency planning and support across multiple languages.