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I am looking for a Klaviyo expert to create a series of marketing cadence emails targeting our B2C audience. The ideal candidate will have experience in email marketing, specifically in Klaviyo, and a strong understanding of the B2C market. Key requirements and responsibilities include: - Creating email sequences that target specific touchpoints with our customers, including existing customers, newsletter sign-ups, offers, and general e-mail marketing of our condiments and BBQ rubs. - Developing engaging and effective email content that resonates with our B2C audience. - Ensuring that the email sequences are optimized for conversions and customer retention. The ideal candidate should have: - Proven experience in email marketing, particularly with Klaviyo. - A solid understa...

I am looking for a someone to design a logo / app icon for my dating app. The app is called BokBok (Bok means Hi in Croatian) and its a dating app that uses videos as the main way of communication. From Video profiles to video chat, everything is done with videos. Currenty we have some logo in place and you can see it at https://bokbok.io. We are looking for a new one thats more polished, professional looking and representative of our brand Here are some of the requirements: - Use only existing colors (#A80051,#FFFFFF,#fbf2f6) - If possible do not include any text (just latter 'B' or 'b' is ok if it looks good) - Logo should be simple and modern - Logo should be in vector format - Idealy make a few different versions - circle, square, etc. - Logo ...

I'm seeking a skilled data professional to provide a database of general consumer email addresses. The reach of the database should be international, encompassing various demographics and regions. I'll need the database to be delivered in an Excel file. Required Expertise: - Proficient in ...skilled data professional to provide a database of general consumer email addresses. The reach of the database should be international, encompassing various demographics and regions. I'll need the database to be delivered in an Excel file. Required Expertise: - Proficient in data collection - Proven experience in the field of emails dataset - Adept in Excel - Comprehensive understanding of data privacy guidelines Deliverable: - Database of general consumer emails ...

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The project involves adding new features to an existing app. The main requirements are as follows: Wallet Customization: The app needs to include a wallet functionality that allows users to trade the coins they earn within the app. Snapchat Integration: Integration with Snapchat should be implemented, enabling users to link their Snapchat accounts and share their achievements or rewards with friends. AI-driven Soccer Game Prediction: The app is linked to an AI system that predicts soccer game outcomes. Users who achieve high accuracy in predictions are eligible for a drawing, with prizes awarded to 10 winners. Adherence to Google Play Store policies is crucial. Targeted Marketing: In the future, the app will be used for targeted marketing. Paid subscribers will provide demographic informa...

The app should be able to take in a JSON like so: { "classes": [ { "name": "Person", "attributes": [ {"name": "personId", "type": "String"}, {"name": "firstName", "type": "String"}, {"name": "lastName", "type": "String"}, {"name": "dateOfBirth", "type": "Date"}, {"name": "addressId", "type": "String"}, {"name": "employerId", "type": "String"} ], "relationships": [ {"name": "address", "typ...

I'm experiencing some frustrating problems with my Outlook email. Specifically, I am unable to send emails, which is disrupting my personal and professional communications. Shockingly, this issue is not resulting in any error messages, which leaves me baffled as to the root of the problem. The ideal freelancer for this job has: - Expertise in troubleshooting Outlook issues - Understanding of common reasons for Outlook sending failures - Skills to implement effective solutions without error messages as guides - Keen to provide insights on preventing similar issues in the future I'm seeking an effective, swift resolution so I can return to efficient email communications.

I'm building Gravity Writer, a subscription service designed to help users improve their writing skills. I'm looking for a writer to provide top-notch writing prompts to our subscribers. The ideal writer will have: - Proven experience in creating writing prompts - A keen understanding of what makes for effective writing exercises - The ability to cater to various levels of writing skill and experience - Excellent communication skills to explain the prompts clearly - A passion for helping others improve their writing The prompts may be delivered through various mediums, such as daily emails, a mobile app, or a web platform. Your role will be to not only provide prompts, but to also give feedback on users' submissions to help them grow as writers. If you'...

I'm an entrepreneur starting a D2C lighting company that will fill a unique, blue-ocean niche. I'm looking for a talented product designer to produce three initial original designs with the potential for a long-term relationship in the future. The perfect candidate should have: - Exceptional design skills with a focus on consumer products (lighting or furniture design experience a plus) - An understanding of consumer needs and market trends - this product MUST reflect current design trends - Previous experience in bringing a product from ideation to completion - (Ideally) previous experience helping to source and communicate with factories Sound like you? I'd love to talk!

I'm in need of a professional to optimize my PL/SQL code for better performance. The primary focus of this project is to enhance the overall efficiency of the code. Key Responsibilities: - Perform PL/SQL performance tuning to improve the execution speed of queries. - Implement bulk collect operations to enhance data retrieval efficiency. - Optimize the compilation of procedures for better code execution. I'm seeking someone with extensive experience in PL/SQL, particularly with performance tuning and bulk collect operations. Proficiency in procedure compilation optimization will be a bonus. Your expertise will play a crucial role in achieving the project's goals.

...comprehensive product customiser that includes options for adding a gift box and personalisation on the back of the product. When selected, these options should automatically update the total price. Additionally, consider a feature for building custom gift boxes with dynamic pricing updates. Email Marketing Automation and Personalization: Technical Details: Integrate a system for personalising emails based on customer data, such as birthdays, and use wishlist items to generate unique promotions. This involves setting up advanced segmentation and automation using Shopify's email marketing tools or third-party apps. Re-Iterating Discount Coupons and Marketing Features: Technical Details: Implementing marketing features involves setting up marketing campaigns, configuring Sho...

I'm looking for a freelancer to set up Atomic Email Sender software on my laptop for ongoing product/service promotion email marketing campaign. Key Requirements: - Set up Atomic Email Sender on my laptop ensuring it's fully operational - Help me import my existing, curated email list for the campaign - Ensure the email set up includes basic customizations like name personalization Ideal Skills and Experience: - Proven experience with email marketing software setup, particularly Atomic Email Sender - Proficiency in managing email lists and contacts - Understanding of basic email personalization techniques and segmentation Please include in your bid any relevant experience you have with similar projects.

I am in need of a diligent, resourceful, and experienced female virtual assistant to help me manage my busy schedule and communications. Responsibilities: - Email Management: You will be responsible for sifting through my inbox, prioritizing emails, drafting responses, and ensuring that my inbox is organized and up-to-date. - Calendar Management: You will be in charge of scheduling meetings, appointments, and planning out my day to day activities. - Data Entry: Accurate and timely data entry is crucial to this role. You will be expected to input a variety of data into spreadsheets, databases or any other systems as needed. Ideal Skills: - Proficient in Microsoft Office, in particular Outlook for email and calendar management. - Excellent communication skills, both written and ...

I'm seeking a skilled email marketer to create and execute a campaign aimed at promoting our products to our existing customers. The emails should focus on exclusive offers and discounts. Key Tasks: - Develop a comprehensive email marketing strategy for our product promotions. - Create engaging and compelling email content that highlights exclusive offers and discounts for our existing customers. - Schedule and send out the emails at appropriate times to maximize open and click rates. Ideal Skills and Experience: - Proven experience in email marketing, particularly in the realm of promoting products. - Proficiency in developing effective email marketing strategies. - Ability to craft engaging and compelling email content that will resonate with our existing customers....

I'm seeking a proficient MERN Full Stack developer to address the issues highlighted in the JIRA file attached to this project. Your primary responsibility will be to resolve these issues in a timely and efficient manner. The...skills and experience: - Proficiency in the MERN (MongoDB, , React.js, Node.js) stack - Familiarity with JIRA and experience with its issue tracking system - Strong problem-solving abilities and attention to detail - Proven experience in resolving web issues - Ability to work autonomously and meet deadlines Please note that I have not outlined a specific deadline for this project - I am looking for a developer who can address these issues promptly. If you believe you can also implement new features, please let me know, as this might be a further require...

I'm seeking a Vi...data entry will be a key part of the role. - Email Management: Organizing and prioritizing emails, as well as composing and replying to emails will be crucial. - Social Media Management: Handling my social media accounts, creating and scheduling posts, and engaging with followers will be part of your role. While a basic understanding of English is required, the candidate should be proficient in graphic design skills such as: - Creating visual and appealing social media posts. - Designing eye-catching email newsletters. - Editing photos to a professional standard. The ideal candidate should have relevant experience in these tasks and be able to work independently. This is an ongoing project, so I'm looking for a dedicated and reliable VA t...

I am seeking a skilled virtual assistant to help with a variety of tasks. Your primary responsibilities will include managing my emails and messages, inputting information into my Wave accounting software, and updating my social media accounts. Key Responsibilities: - Monitor and reply to messages in my primary email account - Handle data entry tasks on Wave accounting software. Experience with Wave is preferred but not mandatory. - Regularly update my social media accounts on Facebook, Twitter, and Instagram. I am looking for an individual who is highly organized, detail-oriented, and has excellent communication skills. You should have experience as a virtual assistant, and some familiarity with accounting software would be a plus. Additionally, knowledge of popular socia...

I am in need of an expert who can help me set up an SMTP & DNS server in my Windows system. This server will be used only for sending emails from my SAAS application. Key requirements: - Setting up an SMTP & DNS server in a local Windows environment - Configuring the server to send emails - Ensuring that the emails can be sent from my SAAS application This project does not require receiving emails, and the server will be solely dedicated to sending emails. Ideal skills and experience for this job include: - Proficiency in setting up SMTP & DNS servers on Windows systems - Experience in email server configuration and management - Familiarity with SAAS application integration - Strong understanding of email protocols and authentication If ...

As someone in need of a specific tool, I'm seeking a proficient Python programmer to create a desktop tool for auto cropping bulk TIFF scanned images. The key features I'm requiring are: - Auto Cropping: The tool should be capable of automatically cropping large amounts of TIFF images, simplifying the process and saving time. - Image Quality Adjustment: After auto cropping the images, I should be able to adjust their quality within the same tool. - Maintain TIFF Format: The cropped and quality-adjusted images should remain in TIFF format. A freelancer with great proficiency in Python and past experience in image processing software or similar would be ideal for this project. Understanding of image formats, specifically TIFF, and quality adjustment is essential.

...full-time (4 days a week) virtual assistant to help me manage my workload, with full support and commitment from Monday-Thursday. The ideal candidate will perform a variety of administrative tasks to support me and must be proactive, organized, and have the ability to multitask. Key responsibilities include: - Email Management: You will be responsible for managing my emails and flagging important ones and including emails. - Data Entry: This role will involve inputting data into various systems. - Appointment Scheduling: You'll be responsible for scheduling appointments and making sure they don't overlap. - PowerPoint: If you're familiar with PowerPoint, that's a plus. - Market Research: Basic market research and due diligence on potential clients ...

I'm in need of a skilled sales representative to help me out. - **C...representative to help me out. - **Company Details**: I represent a service-based company, and we're looking to boost our product sales. - **Primary Goal**: Your key task would be to increase the sales of our products. - **Sales Channels**: Your main focus would be Email, cold calling, and LinkedIn Sales Navigator. **Skills & Experience**: - Proven sales experience, preferably in a service-based industry. - Strong communication skills, especially in writing compelling emails and making successful cold calls. - Proficiency in using LinkedIn Sales Navigator. - A good understanding of lead generation and conversion. Your role will be pivotal in helping us achieve our sales targets. Lo...

I am in need of a one-time service to clean out my email database of invalid email addresses that generates too much soft bounce and hard bounce (and spam trap emails). Key Points: - **Objective**: The main goal of this project is to remove outdated or incorrect email addresses from the email database. - **Frequency**: This is a one-time project, not requiring ongoing maintenance. - **Current Platform**: I use Brevo as my email platform Ideal Freelancer Skills: - Experience with email marketing and database management - Familiarity with Brevo or similar email platforms - Proficient in identifying and removing invalid email addresses - Proven track record of improving email deliverability and marketing campaign results. I supply email addresses in CSV or XLS files

...- App usage - Phone calls - SMS - Power on/off device - Website usage - File usage At the moment this is a proof of concept to firstly see if what we're looking for is possible and secondly to see if it is viable from a cost perspective. It is very important that you bid the actual cost to complete the project below and not an hourly rate or cost to discuss further. The cost you bid will be used to ensure the project is viable and if this changes later the project will likely fail. The project: Create an actitivy logger app for Android and iOS with a web panel for users and an admin panel. To use the app, the person installing the app will need to create an account using email address and password. The app should record a timeline of the activity on th...

You need to build a power app for a business process of onboarding, offboarding customers. There is a database of the customers with specific users db that has access and approve a checklist. We need it on a sharepoint portal and emails are automated for every action. It is a simple process of adding a user, give them a checklist, customer completes all actions, there is an internal admin who confirms the checklist and there is a progress to track. Will provide a dummy of excel sheet, expect 3-5 screens across onboarding, offboarding, admin and customer login. Ideal Skills: - Proficiency in Power Apps, Microsoft Power Automate. - Expereince in MS dataverse, power platform - Ability to grasp business processes and convert them into efficient digital solutions.

I'm looking for a talented developer with extensive experience in Grafana to help integrate APIs and build custom plugins for my analytics and visualization web application. Key Responsibilities: - Custom API Integration: You'll be tasked with integrating a custom API for InfluxDB. This is a critical part of the project. - Custom Plugin Development: I need plugins that can handle a range of tasks including sending custom emails with attachments, automating the creation of users and dashboards, and developing custom maps and charts with computed data. - Heatmap with Computed Data: One of the custom maps I need is a heatmap with computed data. You should be able to design and implement this in Grafana. - Choropleth Map with Computed Data: The other custom map I requi...

I'm seeking a professional who can create a custom tool that enables me to send bulk WhatsApp messages from a Windows PC. It must allow for message personalization, incorporating the recipient's name into each message. I anticipate working with large volumes, so the tool should be capable of handling more than 500 recipients. The ideal candidate should: - Be experienced in developing Windows applications, particularly those that involve sending bulk messages - Demonstrate a strong understanding of the WhatsApp API and its limitations - Have a proven track record in creating tools that can customize messages based on recipient information - Be able to deliver a user-friendly and reliable tool that can manage high-volume messaging efficiently Please only bid on this...

I'm looking for a Virtual Assistant to grab leads, I’ll send material on how. It’s pretty simple. We'll specifically be targeting those who work in the nightlife industry and going down the research rabbit hole on Instagram. Ultimately I'm trying to sell high end social media services and night life people have access to a wealthy Rolodex so my goal is to gain a bunch of affiliates from this. Key Responsibilities: - Find mini partners (affiliates) in nightlife: vip hosts, promoters, club managers club partner companies, etc. - Inputing the above prospects info (names and emails) on a google excel sheet Skills and Experience: - Fast - Critical Thinker - Proficiency in using Instagram for business research - Experience in lead generation - Bonus: F...

I need a python software that can find emails from LinkedIn Sales Navigator URLs. The emails need to be in Excel format. What I Need in Excel: - Name of the person - Email - Location - Designation Procedure: - I shall enter sales navigator ulr where multiple leads in pagination format displayes. - Software will pick each person url and find out his email (personal/professional) - Add that record along with above fields in excel sheet. Make sure software must not stuck, and i shall clear the payment after testing couple of days. Ideal Skills: - Proficiency in Python. - Experience in web scraping, particularly with LinkedIn URLs. - Familiarity with data manipulation in Excel files. This project is ideal for someone with a strong background in Python and web...

Looking for WordPress Expert to site change logo. I have minimal html css knowledge I actually Installed a theme from internet but in theme file editor I didn't find a way to change site logo anywhere.

I'm in need of a skilled Shopify developer that has a good understanding of SparkLayer, and can implement a variety of features to enhance our online store. Key Responsibilities: - Implement price lists management to enhance the customer experience and drive sales. - Develop customer-specific pricing functionalities to cater to different customer segments. - Create bulk ordering capabilities to facilitate large orders and bulk purchases. The ideal candidate must have: - Proven experience working with SparkLayer. - A strong understanding of e-commerce and online retail. - A portfolio that demonstrates past work on similar projects. - Excellent communication skills and attention to detail. - Ability to work promptly and efficiently, with a focus on delivering high-qualit...

I need some of the data copied and submitted from google doc to our website. it is very simple task. each task will take no more then 5-7 minutes. thank you. Google doc will be sent in freelancer chat.

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I'm looking for an experienced SAP Basis and S4 Hana trainer who can provide in-person training at our location. The trainees possess an intermediate knowledge, so the training should be designed to further deepen their understanding and build on their existing skills. Key Requirements: - Experience in providing SAP Basis and S4 Hana training - Ability to tailor training to individuals with intermediate level skills - Excellent communication skills - Willingness to travel for in-person trainings The ideal trainer would have significant experience in delivering corporate education, with a thorough understanding of both modules. They should be well-versed in undertaking onsite training, ensuring each session is interactive, engaging and beneficial, regardless of...

I need help recovering business emails that were deleted from my mailbox about a year ago. I'm unsure if I access my emails via the webmail interface or a desktop client. The primary goal for this recovery is business-related. Ideal skills and experience for this job include: - Proficiency in recovering deleted emails from accounts - Deep understanding of both webmail interfaces and desktop email clients - Prior experience with email recovery for business purposes

I'm looking for an expert freelancer to help me find buyers and drive sales for exporting Ball Bearings & Roller Bearings to the machinery or automotive industry. This job requires someone with a deep understanding of the manufacturing industry, particularly in the machinery sector. Key Responsibilities: - Identify potential bulk buyers within the machinery industry - Develop and implement a sales strategy to convert leads into sales - Maintain relationships with existing clients - Stay updated on market trends and competitors Your expertise in the field will be fundamental in understanding the market and making the best decisions. You should be able to foresee market trends and potential opportunities for our products. Experience in selling ball and roller bearin...

I'm on the lookout for an experienced email marketer, specifically with a background in business-to-business (B2B) campaigns. Key Responsibilities: - Developing appealing informative and promotional content. - Sending out bi-weekly emails to our business customers. Ideal Candidate: - Leverages email marketing best practices. - Has a successful track record in creating campaigns targeting businesses. - Consistently hits deadlines, every two weeks in this case. If you have a creative mind, are committed to hitting deadlines and have a track record in B2B email marketing, I'd love to hear from you.

I'm in need of an experienced individual who can come to my home and assist me with managing my webmail. The assistance will be one off and the tasks may include: - Sorting and organizing emails - Responding to emails The ideal candidate should have: - Proven experience in email management - Good organizational and communication skills - Patience and willingness to work on a one-off basis at my home Please note that the email platform in use is webmail.

...Applikation: Für welche Applikation wurde das Ticket gemeldet? 6. Kategorie/Subkategorie: Klassifizierung des Tickets nach Typ oder betroffenem Bereich (z.B. Software-Bug, Hardware-Problem, Anfrage usw.). 7. Priorität: Dringlichkeitsstufe des Tickets (z.B. niedrig, mittel, hoch, kritisch). 8. Status: Aktueller Status des Tickets (z.B. offen, in Bearbeitung, gelöst, geschlossen). 9. Zugewiesene Person/Team: Wer für die Bearbeitung des Tickets verantwortlich ist. 10. Erstellungsdatum: Wann das Ticket erstellt wurde. 11. Fälligkeitsdatum: Wann das Ticket gelöst sein muss. 12. Schlagwörter: Stichworte zur besseren Suche und Kategorisierung. Funktionen für Nachvollziehbarkeit und Verwaltung • Verlauf/Nachverfolgung: Automatische Pro...

I need a freelancer to configure the Shopify Flow app to send automated emails. Specifically, I need Order Confirmation emails sent out when payment is received. Additionally, I want Abandoned Cart emails triggered 24 hours after the event. Responsibilities: - Configure Shopify Flow app for automated emailing. - Ensure Order Confirmation emails are sent upon payment reception. - Set up Abandoned Cart emails to send 24 hours after the event. Ideal Skills/Experience: - Proven experience with Shopify and Shopify Flow app configuration. - Strong understanding of e-commerce email automation. - Ability to set up and schedule emails based on specific triggers. - Attention to detail to ensure emails are sent accurately and on time.

Looking for a proficient researcher to provide comprehensive research services e.g., market trends, competitive analysis, industry insights. The ideal candidate will have a knack for gathering and analyzing data, attention to detail, and the ability to deliver accurate and timely reports. Strong communication skills and the capability to present findings in a clear and concise manner are essential. If you have a proven track record in delivering high-quality research, we'd love to hear from you! Requirement; 1. Filled Verification form with Sign and Stamp along with verifier details. 2. 5-6 geotagged photos in which name board of Issuing Authority is visible. 3. In-case of refusal, I need written refusal statement with Sign and Stamp along with detail of person i.e. nam...

I'm looking for a talented developer with extensive experience in Grafana to help integrate APIs and build custom plugins for my analytics and visualization web application. Key Responsibilities: - Custom API Integration: You'll be tasked with integrating a custom API for InfluxDB. This is a critical part of the project. - Custom Plugin Development: I need plugins that can handle a range of tasks including sending custom emails with attachments, automating the creation of users and dashboards, and developing custom maps and charts with computed data. - Heatmap with Computed Data: One of the custom maps I need is a heatmap with computed data. You should be able to design and implement this in Grafana. - Choropleth Map with Computed Data: The other custom map I requ...

...areas. This requires a deep understanding of Wazuh, as well as other security systems that it can interact with. Key Responsibilities: - Installing and configuring Wazuh on my network. - Integrating Wazuh with my existing SIEM, IDS, and Log Management systems. - Developing custom rules in Wazuh as needed for my specific requirements. The ideal candidate is expected to be proactive, responsive to emails and also have a keen eye for security issues that may need custom rules to be created. Previous experience with Wazuh is important, as is a strong familiarity with the systems Wazuh is likely to interact with. This includes SIEM, IDS, and Log Management systems. Your ability to work independently and effectively communicate through written correspondences will be a key componen...

I'm looking for a Shopify expert to help me with a couple of specific tasks on my online store. Key Requirements: - Bulk Price Adjustment: I need to adjust the prices of a range of products. This will require editing them in bulk to save time and avoid manual entry errors. - Variant Editing: I also need assistance with editing product variants. This includes adding new variants, changing existing ones, and ensuring they're correctly linked to the products. Access to my Shopify store: You'll be provided with a staff account with limited permissions. This will allow you to access the necessary sections to make the changes required without compromising the overall security of my store. Application: Please include details of your previous relevant experi...

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I'm currently in need of an exceptional content writer, well-versed in the B2B sector, specifically in the technology industry. The main purpose of the job is lead generation but keep in mind that the target audience for this content is decision-makers. The ideal candidate should be able to: - Craft engaging and persuasive email content tailored for the B2B technology sector - Understand and have experience in generating leads through email - Have a profound understanding of the decision-making process in B2B technology companies Previous experience and a portfolio of similar works will be a plus. The content you produce will be instrumental in our lead generation efforts, so a proven track record of successful email campaigns is highly desirable.

I have a very basic high-level requirement for an ERP System that we need. I have the basic workflow with me. I need a Business Analyst to go through the requirement and create comprehensive flowchart diagrams, Detailed specification, and UI/UX plan. Tasks need doing: - Converts the business needs into detailed functional specifications. - Creates comprehensive flowchart diagrams to visualize the workflow. - May assist with the development of UI/UX planner. - Identifies integration points and necessary third-party services. - Ensures that all business requirements are met in the system design. I have a very limited budget, hence any entry to intermediate level Business Analyst apply! Previous experience should be validated!

I'm in need of a Excel setup algo that can execute orders on Zerodha from excel file. I require the following features: - One click button: The system should be able to place and execute my selected orders from excel with one click button. - Customizable Order Parameters: I need to be able to set my own order parameters, including the stock, quantity, price, and other variables. The ideal freelancer for this project should have experience in: - Developing python algo application with excel. - Integrating with Zerodha API. - Implementing automated trading systems. - Creating user-friendly interfaces, with some level of custom design.

...additional features. The system should be compatible with both web and mobile. I want it to be built in , the no-code tool. Key Features: - Contact Management: The system should allow me to easily manage and store contact information. - Task and Activity Tracking: It should help me track tasks and activities related to each contact. - Email Integration: I want to be able to send and receive emails within the CRM. - Google Calendar Integration: It should have the ability to sync with Google Calendar. LinkedIn Integration: - I need the system to integrate with LinkedIn, specifically to fetch public profile data of people I am connected with on LinkedIn. Ideal Skills: - Experience in CRM development - Proficiency in integrating APIs, especially LinkedIn - Strong knowledge of co...

Dedicated and focused Project Management Specialist with over 6.5 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in Project Management & Operation, stakeholder management, and process improvements. Project Details :- 1. Project Overview: Developed and maintained project planning and scheduling, budgets, resource plans and status reports 2. Risk Management: Conducted risk management activities such as identification, quantification, response planning and monitoring of risks 3. Stakeholder Management: Facilitated meetings with stakeholders to review progress against plan and resolve issues and concerns 4. Process Improvement: Identifie...