Computer Support Jobs

Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

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    5 najdenih del, po cenah EUR

    I have Laptop with Window 8.1 installed. I need help to install MAC OS with window 8.1. This will NOT be done using VMWare or vbox. ONLY DUAL BOOTING

    €3 / hr (Avg Bid)
    €3 / hr Povprečna ponudba
    1 ponudb

    Opracowanie tematów z zakresu podstawy programowej dla ucznia liceum załączonej w pliku. Proszę o oferty cenowe. Zakres czasu - do konca grudnia

    €342 (Avg Bid)
    €342 Povprečna ponudba
    2 ponudb
    build up rendering system for maya 3 dni left
    VERIFICIRAN/A

    We need someone who can build up rendering system for maya - Find hardware as per our requested spec - Install the software we requested for rendering system please contact (Removed by Freelancer.com admin)

    €441 (Avg Bid)
    €441 Povprečna ponudba
    9 ponudb

    Hello! We currently have a website and it has only English version. We need to translate some contents to Spanish and add multiple language support feature to our website. If you are fluent in English , don't hesitate! Thanks!

    €811 (Avg Bid)
    €811 Povprečna ponudba
    71 ponudb
    Content writer 16 ur left

    I need to improve some contents for online shop. You should have long experience in writing content, advertising, write and speak English well and have sense of using sentences suit for particular product not to mislead customers.

    €334 (Avg Bid)
    €334 Povprečna ponudba
    51 ponudb