Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.
Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.Najem Computer Support Technicians
Looking for a web developer in the UK to work for me part-time. You need to have experience with Java, Java script, PHP, CSS & HTML. Most of the work will be on wordpress or Brilliant Directories websites.
Install Server, Switch, Access Point, and CAT6 Wall Outlets. The project is in Natick, MA, USA. Must be locally available for the project.
Hi, I am trying to connect my WD NAS (DS218j) to my network so my LG smart TV can see it. It was working before but I was using a WD Cloud device that stopped working. 1. I want the hard drive in the WD Cloud checked and if it is okay to add it to the empty slot in my WD NAS 2. Then I want the WD NAS added to the network so the TV can see it. 3. Check general network for any problems. Thank yo...
Please help to find 3 companies or technicians who are skilled to fix HP printers. And ask them to register themselves on Freelancer.com with contact details and proof of skills. Project award is 30 USD per register, if you can do 3 registers, you get 100 USD in total If you can find more qualified registers. I am happy to pay more with 30 USD per register (and 100 USD for extra 3 register)
I am looking for top candidates that are able to fix computers and printers in the Jakarta area. Please bid if you are interested. We are willing to train candidates for this as well. Ideal candidates will have the following: • Experience Requirements: • 3+ years Deskside Support Experience • Hardware, Software, and OS troubleshooting • PC and Printer Hardware repair &...
We are looking for somebody that has experience in setting up the Deputy software, as well as experience with payroll and using Xero. OurTime management, deputy experience, payroll experience, zero experience. Project is between 80 to 90% completed however we are looking for that little bit to finish.