Urls are not accessing files not in the non public_html folders. Ones closer to the root.
Some of the configuration may have changed to prevent this. It has happened before but was fixed by a freelancer hosting person but the problem seems to be back.
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Hello Sir
I hope you are doing well
I think this is a problem that can be solved with htaccess
I can fix it for you , please share more details and we can start and finish in an hour
Looking forward to hearing from you
best regards