Retail Customer Service Manager

Greetings. I am Riyad from Bangladesh. I have over 4 years of telemarketing and virtual assistant experience working in projects from US, UK, Canada and Australia. Over the years I have done telemarketing (both cold and warm calling), appointment setting, order processing, customer support, data entry and virtual assistance. I am fully dedicated, reliable, dedicated, fast learner, self starter, hard working and goal oriented person. I am well experienced in various CRM's ,cloud services, google doc, google sheet, google calendar, various VOIP services, MS Office and a lot of web applications. My typing speed is 45 WPM. In addition, I use a stable 30 Mbps wired internet connection, a USB noise-canceling headset for phone calls and I have a quiet workplace with IPS so no electricity issues. Lastly, I have 40 hours per week available at your time zone and I would love to offer you my services. Please feel free to contact me at your convenience. Thank you.

Dear potential client I understand that you are looking for a superb customer service rep. I am the most suitable person for the job because I understand that the success for any business in how the customers are treated and that they are the back bone of the company. I speak fluent English and I am excellent on the phone and love to help people. I have over 7 years’ experience in this field and I am very passionate about interacting with people and making their day. I am hardworking, dedicated and committed to any task given me and will be an asset to you if chosen. I have excellent reviews on here and many satisfied clients and would love to make you one of them. I look forward to your speedy reply. Best Regards Heba Thomas

Hi there, I am writing this proposal to show interest for the job you offer as a customer service representative. I can assist you with resolving any customer's issues or concerns, assist the team, process orders and all tasks that's necessary for the job. I have 4+ years experience working as a customer support both office based and remotely as a freelancer. To conclude, I'm the perfect fit for the job you offer. I look forward to hearing from you. Best regards, Ivan

Hi, The listed quote is just to provide the customer support assistance via email/tickets/live-chat/social media, separate quote for providing phone assistance. I have reviewed the listed requirements and would like to mention that I have 8+ years of experience in assisting stressed and upset customer, calmly. I have worked with several BPO companies and provided support services for wide range of process including technical and non-technical both which includes eCommerce as well. I am an expert in processing orders, forms, applications, and requests and in assisting potential or existing customers/clients before, during and after a purchase of product and service with their relevant questions and suggesting information about other products and services as well. Great expertise in assisting customer with their complaints, orders processing, order cancellation, order tracking, fixing errors, account questions, billing, and other many more queries. Apart from this, the best practice I do is that I do log/save questions which are not answered in provided protocols, FAQs and database of questions and answers. Later, I do request to the concerned person to make me available with answers of saved questions or allow me to provide logical reply to gain regular business and to satisfy customers and maintain company reputation. To ensure, I am the right & best service provider, I am also ready to give you a trail run. Any query, please do message me. Thanks & Regards.

Hi, I have 7+ years of experience as application support analyst. I worked full time in IT industry for 6.5 years. Then took a break to look after my child and later started working as freelancer with flexible working hours. • Majority of experience lies in technical support, phone/email/chat support, SQL queries, troubleshooting, debugging and manual testing. • Worked as Operation Manager for a real estate portal, online shopping platforms. • Got experience in social media promotion, marketing on social media, sales activities promoting new features/modules/apps to customers. • Experience in web research, lead generation and data entry. • Wide technical exposure ranging from industry standard tools (Clarify, Support Zone), languages (PL/SQL, Java, HTML, ASP), Databases (Oracle and SQL), Crystal Report, Great Plains, Weblogic to proprietary applications and languages • Exposure to ITIL framework and best practices • Worked as a single point of contact with minimal supervision

Hello, If you are looking for someone who can bring you result than your search end at us. We have a vast experience in Customer Retention, Customer Support, Telecom Sales, Telemarketing, Telephone Handling and best suited for your requirement. It would be really appreciated if you can allow an opportunity to have a word with you and proposed you how we can take your business to next level. We believe in providing quality work at reasonable cost. We have our own calling system and we also don't charge anything upfront. Try us out and I am sure you will be happy with our work

Hi, I would like to bid on the project. I have 7 years inbound customer service and tech support experience.

Hi. Kindly go through my profile. I have been doing the same kind of customer support from past 5 years. Lets chat to discuss more. Thanks

Hello. I'm free to work 40 hrs/week on a monthly basis handling inbound calls. I've previously worked for Vodafone UK for one year and have high multitasking skills. I also managed to surpass my targets twice in the last 6 months by achieving an MTD of 54% in the last quarter and an MTD of 52% in the quarter prior to it; so I can guarantee that all work needed would be delivered exactly the way you want it and would even exceed your expectations.

Hello, this is Bianka Gasataya and if you're looking for someone who is highly trainable, fast learner, resourceful and reliable to work for your company -that's definitely ME! I have worked as a Customer Support for almost 8 years and I know my expertise perfectly match your job requirement. Hope to hear from you soon.