Hello!
Sir, I assume that the company is being set up in Australia. Australia is a common law country with a body of laws derived from the English legal codes and principles. I have a degree in English law, currently pursing an interest Corporate and Industrial Law. I am also a Solicitor and Advocate of the Supreme Court of Nigeria. Our both countries share the same legal codes as Commonwealth Countries.
I know exactly what you need, and upon further discussion with you I will be able to advice you on the necessary steps to take in the formation of your company to ensure a full statutory compliance with the Laws of Australia; the suitable type, status and liability of the company; the relevant Regulatory Agencies involved and licences to be obtained for the proposed line of business; pre-incorporation agreements(if any); tax exemptions(if any); and promotion of your company. I will also be of help in most post-incorporation matters like the return policy you mentioned and qualification for company membership.
I will make legal research on these and more in the context of your Jurisdiction in order to be of worthy service to you.
Also, I am offering to follow up with the step by step procedure, to the extent that you are willing to work with me, to see that the work is completed.
NOTE that you do not need to set up a company before you can sell products to the public, except in regulated sectors like aviation, banking and insurance business, etc.
Thank you
Anuonye Chetachi