I'm Victor, from Nigeria. currently working on 3cx project and we're on the phase of testing 3cx report. I noticed that i can see how agents call rating can be done by supervisor. That's, after agents has finished /completed calls. How supervisor can listen to agents recorded calls and same time rate the agents automatically, and the system will score the agent.
Hell I'm a UK Expat based in Cambodia. I am a 3CX advanced certified engineer and a reseller of 3CX.
I could develop you CFD app that will do the tasks you have described. I'd expect the task to take between 10 and 15 hours.
You will require a small VM to house the MySQL DB.
If you're interested I am available for a chat. I am in a +7 GMT time zone so 6 hours ahead of you.
Hi, Saw your requirements looks interesting and we can render you what you are looking for in an affordable price segment. Let's have a detailed conversation in Chat/Zoom call.