Proyectos freelance Informática – Semana 20 de enero 2014
As for campaign marketing, SugarCRM jobs usually involve the promotion of better communication avenues between the employer and the employee. With regard to providing customer support, SugarCRM jobs focus on centralizing customer service requests, sharing knowledge, managing inbound emails as well as bugs. Reporting and collaborating are oftentimes included in SugarCRM tasks as well. Call centers and telesales campaigns can also benefit from the SugarCRM program. For this field, jobs focus on the aggregation of pertinent client information. With this feature, a SugarCRM worker can provide call center agents with better first call resolution and higher customer satisfaction rates.
Those who wish to bid on SugarCRM jobs should have prior experience in using the program. Those who are knowledgeable in Computer Systems and Engineering are suitable candidates as well. Najem SugarCRM Developers
We are a Telephony/IT company that requires tweaking and customization of the Freescout software. Our goal is to have a fully functional Customer Database, a Ticketing system, and Time-Control Reporting. We will begin the Project with PHASE1: CRM Customization and Call Logging. We have the Freescout CRM installed with the following Modules: • Customers Management (CRM) Module • Ticket Number Module • Office Hours Module • Reports Module • Time Tracking Module • Mobile Notifications Module • LDAP Integration Module PHASE 1 1. DELETE/PURGE current Customers Database and Tickets 2. Change field “COMPANY” to field “CUSTOMER” and make it the First Entry Field (Required) 3. Change fields “First Name” and “Last Name&...