sitaiyer05

I am a BCOM Graduate with 10 years of experience in Accounting and Finance . My CORE COMPETENCIES • Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level. • Ensuring the smooth transition from current to future business operations; managing pre-transition activities including onsite due diligence and feasibility studies followed by successful offshore implementation; transforming necessary processes, tools and environment from the “present” state to the agreed “future” state. • Providing effective resolution to customer queries and improving relationships with the customer by anticipating customer future requirements, thereby ensuring a positive customer experience. • Presenting the executive report to the Business Unit Head highlighting the performance and lack of performance of various metrics / goals of the business unit.