Kehinde A.

IT professional with proven experience in providing technical support for Microsoft products and services. Core Expertise - Microsoft 365 setup and administration - Azure configuration - Exchange online configuration and troubleshooting - Email and file migration - SharePoint Online & OneDrive for Business - Microsoft Teams - Microsoft 365 apps deployment - Security and compliance - Azure (for Identity and access management). - Windows server setup and administration - Exchange server administration - Intune deployment - Windows Hello for Business configuration - Microsoft Defender implementation - Installation and configuration of Azure AD connect, including Hybrid AAD Join of devices. - Microsoft 365 Apps installation and troubleshooting - Knowledge of TCP/IP, DNS, DHCP, etc. Experience working with Windows 10/11 and macOS, and I am conversant with various remote support tools like LogMeIn, TeamViewer, AnyDesk, ConnectWise Control, and Quick Assist. For CRM, I have experience with Microsoft Dynamics 365, Zendesk, and FreshDesk. I speak fluent English and I have great interpersonal skills. I present my ideas in a way that is easily understood by people with varying technical knowledge. I have a record of consistently delivering excellent service to my clients. I work with high level of commitment, making sure that I exceed my client’s expectations. I base my work on trust, honesty, and integrity. I will deliver the very best of support whenever you need a competent IT support professional. I look forward to working with you.