Deliver Multi-Million Dollar Projects, Increase Profits by Driving Cost and Time Savings with Lean Six Sigma and Project Management methodologies.
I am a creative, strategic Sr Project Manager lead and Lean Six Sigma Black Belt and believe that project management and continuous improvement are as much an art as a skill. Integration skills for bringing together people, processes, products, current environment, and clients' with a keen eye to corporate strategy is essential.
Over 15 years of experience delivering stakeholder and client-centric projects and products in IT and Operations environments. Experience in digital apps, e-commerce, banking, BPO, start up, manufacturing, utility and telephony industries. Experienced in managing project managers and remote teams.
Strong work ethic with ability to manage multiple projects with cross-functional teams both onshore and offshore. Projects from beginning to post-production turnover in a fast-paced environment.
Valued for quickly understanding and assessing needs of the customer and aligning solutions for best outcome.
Key Accomplishments
Managed $USD50M project portfolio including setting PMO methodologies, prioritizing projects, partnering with department leaders, executive reporting, performance and predictive metrics, resource management, and training.
Designed, implemented and oversaw RAPID Decision Making Framework across the organisation across Asia and Europe, it kept track over decisions that led to increase in of 24% global market share and improved productivity by 300% valued at $USD40M
700% productivity increase and added $USD10M incremental by redesigning Help Desk change management process using agile to implement new tools, establishing protocols including SLAs and metrics, change and issue management, and client communication.
Successfully turned around an at-risk $USD20M contract by developing Standard Operating Procedures, business and technical process maps, mentoring and JIT training, and change management process.
Project Management
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1. WBS development
2. Project Scheduling
3. Requirements Elicitation
4. Project Reports and Documentation
5. Project Tracking /Team Collaboration
6. Stakeholder Management
7.DMAIC
8. Lean Six Sigma
9. Risk Management
10. Project Reports
11. Statistical Analysis
12. Voice of Customer
13. RAPID
Agile/Scrum Method
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1. User Stories development
2. Kanban boards
3. Daily Scrum - F2F / Online
4. Sprint Planning and Product Backlog Development - F2F / Online
5. Retrospective Meeting
6. Burndown Chart
Training & Development
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Training Program development
Proposal development
Writing Services
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1. Plagiarism-free Academic Writing
2. Article and reviews
3. Reports
4. Project Plans
5. Proofreading
6. Business Communications
7. Email marketing sequence
8. Content writing
9. Research papers
10. MBA reports
11. Newsletter creation
12. Creative Writing