Fasih A. Profile

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$20 USD/uro

budapest,

hungary

$20 USD/uro

Trenutno je 8:11 pop. tukaj

Datum pridružitve januar 15, 2022

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Fasih A.

@fasihatif95

0,0

(0 ocen)

0,0

$20 USD/uro

budapest,

hungary

$20 USD/uro

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Stopnja ponovnega najema

Virtual Assistant/ Customer Support Representative

I have around 1.5 years of work experience working as a Salesforce Support Associate in multinational organizations like S&P Global. I also work as an Amazon FBA Virtual Assistant supproting the daily operations of the business. I am confident my professional expertise align with the responsibilities outlined in the job description.

Glej vse Customer Support Specialists v Hungary

Stopite v stik s/z Fasih A. glede vašega dela

Prijavite se, da se o podrobnostih pogovorite v klepetu.

Portfelj

Updating tasks/leads/accounts/contacts on self configured Zoho CRM after calling brands/distributors for further action.

Zoho CRM Task/leads/account/contacts update

Contacting brands and distributors via Zoho Mail and Calls as a Virtual Assistant for an ecommerce business.

Emailing Brands/Distributors

Zoho CRM Task/leads/account/contacts update

Emailing Brands/Distributors

Ocene

Spremembe shranjene

Tukaj ni nobenih ocen!

Izkušnje

Retail Bazaar

sep. 2021 - Trenutno

• Communication with brands and distributors for account opening, price negotiation, and shipping coordination via emails and calls • Developing ecommerce websites with WordPress using WooCommerce and Elementor (www.retail-bazaar.com) • Creating and maintaining supplier data in Zoho CRM

S&P Global

jun. 2019 - sep. 2020 (1 leto, 3 meseci)

● Resolved an average of 500 Salesforce cases a month with a 98%+ positive survey score providing 1st level support on operational requests, troubleshooting issues, and conducting root cause analysis ● Developed and maintained Salesforce reports/dashboards for different user groups and provided data insights ● Assisted in writing and maintaining documentation on Salesforce processes, policies, application and help related materials