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Avatar uporabnika
$10 USD/uro
Zastava PAKISTAN
pakistan, pakistan
$10 USD/uro
Trenutno je 7:27 pop. tukaj
Datum pridružitve marec 21, 2018
0 Priporočila

Ramez T.

@rameeztariq

5,0 (1 ocena)
1,4
1,4
0%
0%
$10 USD/uro
Zastava PAKISTAN
pakistan, pakistan
$10 USD/uro
100 %
Opravljeno delo
100 %
V okviru proračuna
100 %
Pravočasno
Ni relevantno
Stopnja ponovnega najema

Enterprise Customer Success | Saas | IT & AWS

Qualified Customer Service with 11years of fast-paced customer service experience. Personable and professional under pressure. Patient and empathetic Customer Service Agent with an extensive background in conflict resolution and customer care. Completed Social Media Marketing Course from Top Pakistani Institute and currently working on multiple campaign. Facebook & Instagram a: Ticketing System b: Email Support c: Live Chat Support ∞ Skills • Live Chat Software: Live Person • 45 wpm with 95% accuracy • Quick learner • Team leadership • Self-motivated • Strong verbal communication • Professional level English • Able to work 16 hours/day • Chat Skills and Ticketing System • Time Management • Computer Proficiency • Professional and friendly

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Portfelj

4073065
4073065

Ocene

Spremembe shranjene
Prikazanih je1 - 1 od 1 ocen
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5,0
$75,00 CAD
He provides trustable service
Internet Marketing
Bulk Marketing
Virtual Assistant
Virtual Worlds
+1 več
M
Closed User
@miladns
pred 6 leti

Izkušnje

Sales/ Support Consultant

Fortray Networks
avg. 2018 - jan. 2019 (5 mesecev, 1 dan)
• Live Chat Agent with Sales Responsibilty • Manage to Marketing, Sales, Accounts team • Collected customer feedback and made process changes to exceed satisfaction goals. • Addressed customer service inquires in a timely and accurate fashion.

Cisco Trainer

Virtual Cisco Training
jan. 2018 - jul. 2018 (6 mesecev, 1 dan)
• CCENT, CCNA Routing and Switching, CCNA Data Center Trainings • Mid Business Companies Routers, Switches Configurations and Troubleshooting • Customers questions and issues handling • CCNA, CCNP racks building and initial configurations for Lab’s • Exam preparations • Email, Live Chat, and Voice Call Support

Customer Support Specialist

Inter Netwrok Expert- USA
avg. 2017 - mar. 2018 (7 mesecev, 1 dan)
Customer Service Specialist • Provided an elevated customer experience to generate a loyal clientèle. • Answered the Customers issues and problems through Zendesk Ticketing System. • Answered through email if there is an issue in Zendesk Support. • Part of 911 Team which have to be alert 24/7 in case of any issue during the business services

Izobrazba

Bachelor In Art

University of Sargodha, Pakistan 2012 - 2014
(2 leti)

Kvalifikacije

Cisco Certified Engineer

Cisco
2010
CCENT R&S, CCNA Exploration LAN, WAN, Wireless, CCNA Exploration Security CCNA R&S Certified CheckPoint CCSA

DIT In CS & IT

TNA Islamabad
2011

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