## BIO
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**MAJID RIAZ**
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| house no. 123, tARIQ block, nEW gARDEN tOWN, Lahore, Pakistan
[login to view URL]
RESIDENCE: 0092-42-35838057
CELL: 0092-332-8421001
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**SUMMARY OF QUALIFICATIONS **
* Strong working knowledge as an IT Specialist having banking business domain and testing procedures according to laws.
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* I have almost 7 years of professional experience in the field of Information Technology (Financial Applications). As an IT Specialist / Administrator I communicate directly with the client and gather details of requirement. I have also involved and contributed a lot in converting the requirements into effective business design. Having knowledge and experience in Software Company with expertise in IT Banking Domain. I use my knowledge in this area and also involve in the process of detailed system modification.
* Business requirement analysis skills followed by skills like Software Quality Assurance and Performance Testing.
* Experience of providing Live Support to local and foreign banks (Emirates Global Islamic Bank, Atlas Bank, Royal Bank of Scotland *(formerly Prime Commercial Bank Ltd.)*, Network Micro Finance Bank).
**EDUCATION**
Bachelor in Computer Science 1999 – 2002
Institute of Leadership & Management (ILM) *affiliated with* Hamdard University, Karachi
Intermediate & Secondary Education (Pre-Eng) 1996 – 1998
Divisional Public School & Intermediate College, Model Town, Lahore.
**EXPERIENCE**
**Assistant SQA / Support Manager****, **March 2006 – Present
**AutoSoft Dynamics (Pvt.) Ltd. Lahore, Pakistan**
(ISO 9001 Certified, ISMS 27001 Certified)
AutoSoft Dynamics (Pvt.) Ltd. are banking experts with diversified banking experience and IT backgrounds.
**Projects:**
**AutoIBANKER (Islamic Banking System)**
**Operational in Emirates Global Islamic Bank Ltd (A concern of Emirates Investment Group, Sharjah)**
This is an N-Tier multi interfaced Global Banking System which caters the requirements of Islamic bank providing Online / Real Time Synchronized Banking business Automation. It is dynamic, reliable, scalable and efficient enough to adapt to new practices and procedures through customizable parameter setup. This system is designed with a view to provide thin client environment with optimum performance and Advanced Security Mechanism across the networks.
**Roles & Responsibilities:**
* Currently working in the capacity of Assistant SQA / Support Manager providing support and conducted requirement analysis of new products which were implemented in Emirates Global Islamic Bank Ltd. (EGIBL) Karachi. In the area of retail banking (Customer relation, Account opening, Card management, Term deposit, Transaction posting, Cheque management, Locker management etc.), Islamic advances (Car / Ijarah financing, House / Diminishing Musharaka financing, Personal loan etc...) and alternate delivery channel (ATM, UBPS & POS) operations in AutoIBANKER application.
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* Business Process Analysis & Re-engineering
* To identify the gaps and to define the scope of software applications that will support the Re-engineered business process.
* To work as bridge between the clients and the development team to successfully develop the banking products as per client’s requirements.
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* To help the Technical documentation Team to make FS according to the business process mapping.
* Receive customer related issues/enhancements and document the same in form of Requirement Specifications.
* Conduct complete testing on modules / patches / programs received from Development Department.
* Demise the implementation strategy and deployment of newly developed modules.
* Handle and resolve all the questions / queries that can be dealt with over the phone.
* Assign responsibilities to subordinates and to manage and balance the resources.
* Perform UAT (User Acceptance Test) in dedicated test environment.
* Resolve the operational issues over the call / email / mail to ensure the smooth operation at client side
* Executed system and regression level testing scenarios in AutoIBANKER.
* Tested the Automated Teller Machine and SMS Alerts (ATM/SMS) module of AutoIBANKER using the Avanza Switch simulator and deployed in Emirate Global Islamic Bank Ltd.
* Provided business consultancy during integration between Seibel CRM software and AutoIBANKER using the flat file process.
* Integrated AutoIBANKER with XM3 Anti-Money laundering software.
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* Responsibilities also included solution implementation, and maintenance of comprehensive business plans and test cases to ensure systems requirements are met as per business.
**AutoBANKER-II (Global Banking System**
## **Area of Expertise**
**Software Quality Assurance,
Manual & Automated Testing,
Whole Project Documentation.** |
