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IT Support Engineer - Full Time (3-6 months contract)

₹100-400 INR / hour

Zaprt
Objavljeno pred več kot 1 letom

₹100-400 INR / hour

Role Type: IT DESKTOP SUPPORT Industry Type: IT-Software, Software Services Employment Type: Full-Time, (Contract 6 months) Location: Permanent Remote / Work from home Shift timing: 8AM to 5 PM IST Roles & Responsibilities: • Work on and resolve escalated Helpdesk Tickets • Delight our Clients with a Friendly, Quick and Helpful Experience • Provide the Client with advanced remote troubleshooting • Remote Hardware Maintenance and Support • Use of our Ticketing System • Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests • Managing and recording all work though our Ticketing System • Make sure that Client Documentation in well maintained Desired Skills: • A love of (and ability to) Solve Problems & Challenges • Great Communications skills, founded in being a good listener • Advanced understanding of support tools, techniques and how technology is used to provide services • Advanced understanding of operating systems, business applications, printing systems and network systems • Advanced diagnosis skills of technical issues related of end-user hardware & software and network devices • Advanced experience and knowledge of working with the Microsoft 365 Platform • Advanced experience and knowledge of working in Wintel environments • Experience using a Ticketing system / RMM Tool and PSA software • Experience providing support via remote tools • Experience handling Technical Service Tickets • Must be able to type quickly and accurately while talking on the phone • A deep desire to deliver an amazing Client Experience • Advanced knowledge of IT Applications, Software & Hardware • The ability to speak both Geek and human • Great Communications skills, founded in being a good listener • A deep desire to deliver an amazing Client Experience • Driver's license • The ability to keep up with & adapt to the fast-paced IT world Desired Skills: • Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. • Client Experience Certifications such as Helpdesk Habits etc. • Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support
ID projekta: 35155573

Več o projektu

9 ponudb
Projekt na daljavo
Aktivno pred 1 letom

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9 freelancerjev je oddalo ponudbo s povprečno vrednostjo ₹322 INR/uro za to delo
Avatar uporabnika
Hello!! Greeting to you! I am interested in this work and I would like to know more details about. I can work from 8AM to 5 PM IST time. Please initiate a chat for further discussion. I am an IT Professional with technical support, networking, Linux background with more than 7 years of experience. I have working experience in Windows server environments 2012 to 2019. AZ-104 certified (Azure cloud). Working experience with Windows 8,8.1, 10 and 11 and etc. Few of the tasks I have experience: Managing Active Directory user creation, password resets, implement GPO and troubleshooting. Troubleshooting Windows Issues. Managing WSUS servers. Provide end user support for IT related issues. OS installation, hardware troubleshooting and OS troubleshooting Troubleshooting Linux servers and etc. Configuring Nagios and monitoring. Firewall Monitoring. Thank You!
₹350 INR v 40 dneh
4,8 (3 ocen)
2,4
2,4
Avatar uporabnika
• As a consultant took care of network management and office 365 migration. • Assisted user in technical queries regarding 0365 desktop and application • Manage user accounts in case of account disable/enable, unlock and password reset. Pushed and troubleshoot system which were supposed migrated but were not migrated due to technical problem and fix them • Supported client on Intune and blackberry UEM client installation • Have experience in working on Active Directory, DRA User account and management, Empower, citrix, Black Knight etc.
₹400 INR v 30 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Hi I am an individual with 10+ Years of experience in Technical Support and Web Application AND Desktop software development using Helpdesk software ,CRM ASP.NET, SQL Server,C#, VB.NET, MVC,Entity Framework Web API Data Science Zendesk API Integration High chart, Graph Integration SQL SERVER, VC++, MS ACCESS, I have developed applications for the following areas: 1. ERP 2. Inventory Management System 3. Payroll 4. Data science 5. Image processing 6. Health Care 7. POS 8. Productions- Enterprises applications 9. Human Resource, 10, CBT, 11. School Management System 12. Document library system 13. Share trading- data processing 14. POS for news paper agency 15. Cheque cashing system IC imaging source camera, camview camera, touptek camera, Webcam,,iNova camera OpenCV, Emgu integrations Imaging Processing , Binning, Exposure, Capturing image, ROI, image stacking, image colouring, Gain, Gamma adjustment, Pixel enhancements , change the resolution LENs controls through arduino board Lights control etc. Recently I have worked as MVC ,ASP.NET/C# ERP Developer FOR myOfficehub.com. Thank you Paul
₹400 INR v 40 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
This is Sathish Kumar. I have more than 4 years of experience in System admin role. So I will help you to fix the issue ASAP. Even I am ready to start my work immediately. I have done the Certifications which you mentioned. I will start my work right away with less price. Even ready to extend.
₹150 INR v 40 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Hello, I have a 4yrs experience in it environment and have knowledge of ticketing/RMm PSA tools and worked on it.
₹400 INR v 40 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Hello!! Greeting to you! I am interested in this work and I would like to know more details about. I can work from 8AM to 5 PM IST time. Please initiate a chat for further discussion. I am an IT Professional with technical support, networking, Linux background with 2 years of experience. Few of the tasks I have experience: Managing Active Directory user creation, password resets, implement GPO and troubleshooting. Troubleshooting Windows Issues. Provide end user support for IT related issues. OS installation, hardware troubleshooting and OS troubleshooting Troubleshooting Linux servers and etc. Configuring Nagios and monitoring. Firewall Monitoring. Thank You!
₹250 INR v 40 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Hi, I have 4 years technical support experience helping customers configure their home networks and printers. I have a Graduate Diploma in Computer Networks and I have a good background in Windows Server, Active directory, Cisco router and switch CLI, Office 365 suite, and computer networks in general. I am also familiar with tools used in customer service and in a call center environment. I can troubleshoot customer issues via phone, email, and remote access. I am trainable and willing to learn your products and services. Looking forward to hear from you soon. Regards, Jose Cruz
₹300 INR v 40 dneh
0,0 (0 ocen)
0,0
0,0

O stranki

Zastava INDIA
Durgapur, India
0,0
0
Član(ica) od jul. 26, 2022

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