At present, I am a telemarketer agent. I also teach as an ESL with 51 Talk.
I have customer service experience with Alltel, Sony Vaio, Verizon, and Comcast. As a customer service associate for more than ten years, I have learned to effectively understand and resolve customer issues. I provided assistance with technical support, billing, order processing and any concern a customer would have. I also have a strong communication skills which helped me work well with customers, team members, and executives. I have had a proven track record of reliability that made me one of the best agent and able to adapt new things quickly. In addition to these, I am known to be proactive, love challenges, trustworthy, very professional, self-motivated, hard-working, efficient, resilient, and reliable under pressure. I truly believe I've found my niche in customer service I'm very passionate about it and I believe it is the key to achieving excellent service.