Customer Support For Our eCommerce Business

wild I have 7 years of experience with customer support. I have worked in-house and remote support. Please share your FAQs and information about your products. Are you providing training? Looking forward to working with you in the long run.

wild Okay. Understood the work. My hourly rate is optional. You can set a price. I will work for you accordingly. Waiting for your reply. Thanks

wild

Hi, My name is Sathya. I am a leading VA here in the freelancer site with more than 10 years of experience and a post graduate in mathematics. I have gone through the project description completely. I am very organised, proactive, and very good in several areas that makes me a good fit for this position. I have listed some of those below for your reference: communication (both spoken and written) Advanced MS Word/Excel (macros/formulas/template creation) Google Docs/Spreadsheets Email/chat/call management Managing calendars Data entry/data processing Basic Working with VBA, C/C++, HTML Take up challenges and handle them independently without much help Attention to detail is my key strength and have received several appreciations from my clients: https://www.freelancer.com/u/SamriddhiPS.html#/reviews Also, I am a good team player and have worked with several teams and also managed teams. My typing speed is around 50 to 60 wpm with very high accuracy. I am happy with $4.0 per hour which includes the freelancer fee of $0.4 (10%) too. Hope this will be fine with you, however, if this becomes a constraint we can discuss and fix the one that best fits both of us. Hope I have provided all the necessary details here. Looking forward to hearing from you to discuss further through private chat and take this forward. Thank you. Regards Sathya

Wild. Worked in client facing roles for companies in Australia and US handling companies like Dell, Saks, General Mills etc. PMP certified IT project manager, MBA in marketing, business analyst, market researcher,writer, proficient in the field of business plans, presentations, SEO, social media, Adwords project management, presentations, marketing and branding, HR, operations, real estate, contracts, finance, legal, health, teams, training. Experience 10 years. willing to offer free trial and looking for a long term work association.

Hello This is a proposal for being assigned to act as customer service agent for E commerce business, I am confident that I am able to execute the tasks required, especially handling emails of the customers. I have been doing similar job for couple of years, using tools like Facebook messenger, zen desk, and emailing, tawk to live chat etc. Please consider and let me have a chance to prove my worth to you through efficiency. Thanking you Aparna / Rubel The Couple

"wild" Dear Sir, I am experienced in handling customer support through emails for eCommerce store and can completely take care off this work for you on regular basis. I do have excellent English and can write emails nicely to satisfy customers. Can you please provide complete details along with instructions? Thanks, Swati

"wild" I am doing customer relationship related job in here. I am handling many more customers per day. So I am very suitable for this job. I am fluent in English. My rate 10$ per hour.

wild. Hello, I can handle the email support of our e-commerce business. I have a lot of experience in customer service and being a virtual assistant, I have a high English level and native Spanish fluency. I can manage accounts and I have worked in the management of online stores (Amazon, Shopify, Mercadolibre). I have experience using Microsoft office programs, google apps, QuickBooks, zendesk, slack, skype, dialpad, c-panel, and others VA / Admin software. I have experience in data entry (Inventory), email and ticket handling, live chat, and call support, booking, scheduling, etc. I will be available 8 hours per day, 5 days per week and can be more time if needed. I have my own space, fast internet connection, my own headsets, and laptop. If you have any question or want to discuss anything, feel free to contact me at any time. I can start right now. Regards, Carlos

Hi there, my name is Vasily, and it will be pleasure for me to join you as an experienced customer support assistant for help you with your e-commerce business. You can have a look in my profile for clients references about quality of my work at this platform and my previous experience. That would be great to have chat with you for discuss details. Looking forward to hear from you soon. Sincerely Vasily

wild I have a degree in Economics(BBA) and my mom is a high school English teacher so I guess you could say that reading and writing was always encouraged growing up. I would have no problem communicating with customers and leaving them with a positive, lasting impression of your business. A few years ago, I started my own dropshipping company, that I still run today. However, I'm in a very seasonal market and almost the entire business has been automated. I have quite a bit of free-time and am looking to supplement my income. Please get back to me so we can discuss further, Andrew PS I am willing to come down a bit on my price and spell color as colour if needed ;)

"wild", i do have extensive experience in customer support & quality management, also i have had the chance to run multiple e-commerce stores, hence i do have the knowledge & communication skills to be a perfect fit for your post. Please message me so that we can discuss further details. Waiting for your valuable response.

Hi, I am eCommerce expert with 7 years of experience. I know the ecommerce process, etc. I can manage website emails, orders etc. over email. Please share more details of work you want. Harsh

"Wild" Hello, we're team of professionals in BPO industry from India, We have infrastructure and resources such as office, computers, call centre quality headphones, quality human resources etc. If there's any chance that we can be awarded with this project, then I assure you significant satisfactory sales in affordable cost. Skype ID: 7572886168 WhatsApp number: (+91)96648 87470

"wild" 1. I am an expert in Virtual assistance. 2. Expert in handling client queries and complaints. 3. Have experience in customer support through emails and live chats. 4. Expert in MIS and stock management, invoicing. 5. Worked as a website manager for an Australian e commerce website. 6. Experienced MBA and expert in Excel as well

For the last 6 years as a Business Development Manager i have successfully executed strategies that have lead to the completion of projects requiring skills such as market research, database management, lead generation, sales qualification, appointment setup and closure. I have helped achieve a revenue of 80000 $`s and above while building partnerships with key executives working for fortune 500 companies within domains like BFSI, Supply Chain, Investment funds and FMCG. I can do the same while working with your company like a team with minimal training on your product/ service. I aim to deliver in a short time without utilizing many resources within the productive time given to me.

wild ++++ Hi there, I have read initial brief & can you please share URL of your existing website? Also, how support will work, please share some details. Look forward to hearing from you. Regards, YK LEADconcept

Dear "wild" Hiring Manager, Great day! :) I read your project description with interest, and I would like to work on this project. I have 11 years of experience in sales and marketing, which I can use in pleasing your customers. I can easily build rapport with others, which will make your customers love your company more. Thank you for taking time to read this proposal. Best of health, Sheena

Wild. (It's funny because I say that a lot anyway.) Hello, I would absolutely love to have this job so much so that an interview would make me ecstatic. For a while now I've wanted to have a more interactive occupation where I can assist people with their needs. On a personal note, I would also really enjoy hearing more about your business as I plan on starting my own and I believe this would be a great experience for me. As for why I'm the best fit for this position, I believe I have a good amount of kindness and patience that leads to great problem-solving skills needed in this kind of work. And aside from that, I'm a quick learner and will be able to get a grasp of my responsibilities and what's needed from me faster than most. Thank you for viewing my proposal, and I look forward to working with you. (Note: The website made me put $14 / hr but I will happily take $10.) - Charles

Good afternoon, "wild" I would LOVE to help you with your project! In my previous roles I have been a customer happiness rep, climbed up the ladder to being a manager. In fact, more than two years ago I actually built Mava Sports’ customer service department from scratch. Today I am a pillar of a Romanian community called EcomHackers where I moderate all Facebook conversations. I also ran weekly stats and analysis, scheduled meetings, dealt with logistics in Pakistan and CN and calculated the profitability of several physical products. So I learned to work well in Excel & be detail-oriented to properly organize myself. What’s more, I meet all your criteria to succeed in this new role: I got my AIELTS diploma nearly 9 years ago with a C2, studied for a year in the UK, returned home and got a BA in translations & interpreting. To recap: - I have 3+ years experience in e-commerce - Successfully managed a team of customer happiness reps - You needn't worry about my English level as it's above par - I can also help with other aspects of the business, if need be Thank you very much for your consideration, Kassandra PS: we can schedule an audio interview anytime you see fit. I’m currently looking for a great team to work with and yours sounds ideal!