we rely on knowledgeable professionals to interact with our valued customers when they have questions or concerns. We’re looking for a highly skilled call center representative to join our team, managing a high volume of inbound and outbound calls. The ideal candidate is a quick learner who can memorize scripts and adapt them as needed as issues arise during a call. He or she will be handling a variety of important supportive tasks, providing answers, insights, instruction, and purchase assistance. As the voice of our company, the call center rep must possess excellent communication and interpersonal skill, and enthusiasm for helping consumers and driving satisfaction.
Hello,
I have 8 years of customer support experience. I handled an online traffic school support line (U.S company), an online tobacco company sales support line (U.S company), internet service provider technical support line (an Australian company).
I have all the basic requirements to handle support lines like reliable and high-speed internet connection and able to use a VPN.
Allow me to introduce myself on the phone.
Good Day,
We would like to offer our services and team of Virtual Assistants with solid B2B or B2C experience based in the Philippines. Our team members have extensive customer service and sales backgrounds from the BPO/KPO industry.
We would love to have a meeting to discuss more in detail and see how we can help your business.
Looking forward to hearing from you soon!
Michael Carrion
Business Development
TopGlobal VA
Hello
Hope you are doing great!
We are Octopi Technology Ltd, an established international call center, serving our respected clients regarding required demand. We believe, we are professional and committed to our responsibilities.
Project Summary:
1. Contact with respected customer in a polite manner through which we may get opportunity to have a conversation to explain detail about product and company as per given script.
2. By sharing different examples and comparing logical requirement, we may convince the contact number as potential lead.
Our Expertise:
1. Established call center setup having 20 experienced and quick learner agents.
2. Expert in English communication based on business perceptions.
3. Practicing corporate culture at office through which every belonging is up to date with their task and we do verify and evaluate assigned task for better client experience.