I started out in the fast-paced call centre customer service and sales environment for 5.5 years where I performed similar tasks to your job description. I branched off on my own working from my home office for the past 6 years doing the same.
I have 11+ years of working experience in Telemarketing, Cold Calling, Appointment Setting, Lead Generation, Sales, Customer Service via (Telephone, Chat and Email), Technical Support, Lead Qualifying, Internet Research, Email Handling, Telephone Handling(Inbound and Outbound), CRM Management: Salesforce, Zoho, SugarCRM etc. I am great with spreadsheets: Excel and Google, I am fluent in Microsoft Office 365 and also the Google APPs for business platform.
I am highly competent in all office procedural skills, I work with great accuracy and speed. I am extremely organized, English is my Native language and I am a fast learner. I am detail oriented and a self-motivator who goes above and beyond to succeed. I can work well on my own but I am also great at following instructions.
I am willing to put all my energy, hard work, dedication and time into this project to generate great and rewarding results if given the opportunity.
Thank you for your kind consideration.
Kind Regards
Carol