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Native French Customer Care Agents in Paris (OB and Sales )

$1500-3000 USD

Zaprt
Objavljeno pred več kot 5 leti

$1500-3000 USD

Plačilo ob dostavi
Have you ever imagined working from your comfort of your home? We are looking for candidates who are native French(with European French), with high level English to join our home based customer care and sales team. Job Responsibilities • Taking inbound customer calls. • Making outbound customer welcome calls if and when necessary • Answering the online chat facility. • Responding to support tickets. • Resolving complaints. • Taking customer orders. • Following up missed payments. • Arranging customer returns/replacements. • To ensure all duties are carried out in line with Company processes and policies at all times. • Participate in training and coaching sessions. • Logging complaints (cases) and calls on the CRM system. • Carry out other duties required by the [login to view URL] possible Agent Requirements - Native European French and high level English language knowledge - Located in Paris or its agglomeration - Sales/telemarketing experience is a must - Solid computer skills - Excellent oral and written communication skills in French - Precision of data entry - Able to work minimum 20 hours a week - Attend training: provided by Cloudagents and our partner Work Type: Permanent work from home, freelancer partnership Work Environment Requirements - Quiet workplace (tasks are delivered from the comfort of the help-desk agent's home) - USB Headset (separate microphone and loudspeakers are not good enough to manage calls) - Computer or Laptop with Windows operating system and - Broadband internet connection (mobile internet is not good enough to manage calls) All trainings will be held in our Client's HQ in Paris We monitor the progress of agents and acknowledge successful inquiries
ID projekta: 18032068

Več o projektu

2 ponudb
Projekt na daljavo
Aktivno pred 5 leti

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Avatar uporabnika
Hi there, I'm a Multilingual French support with a high exposure in customer service. I'm well-versed in email, live chat and telephone support that allow me to interfacing with customers in French and English language to provide solutions. I'm attentive to details, eager to learn new processes very fast, hard-worker, well-disciplined, always deliver what i promised, team player and result-oriented worker. I worked as a French Facebook moderator and entry data agent, and my tasks consisted of cleaning the posts by deleting negative comments from unhappy customers and also answering customers questions in real-time regarding the company's products. As a customer support, i'm adapted to any type of customer service such as online ordering, outbound and inbound calls for the purpose of providing information and solutions, data entry, administrative support such as emailing customers, gathering data for market research, and also collection tasks on the phone and via email that allow the company to track their debtors and being credited. I would like to join your project and adding value to your business' process by generating more outputs. Kind regards
$1.666 USD v 30 dneh
5,0 (2 ocen)
0,7
0,7
Avatar uporabnika
Je peux faire l’emploi sans problèmes je parle tres bien le français européen. Je peux recevoir des appels à l’an maison. J’ai beaucoup d’expérience avec le service à l’ami clientèle.
$2.500 USD v 30 dneh
0,0 (0 ocen)
0,0
0,0

O stranki

Zastava ALGERIA
Annaba, Algeria
5,0
10
Član(ica) od jan. 1, 2008

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