I have worked as a customer service representative which dealt with dealt with handling different transactions such as order placement, account adjustment, order status inquiry, upselling, and amswering and handling relevant inquiries and complaints. I take customer satisfaction seriously by having empathy for the callers, and patience when it comes to dealing with irate customers, and the competence to be able to help and resolve their issues so that they feel heard and paid attention to and, most of all, valued as customers.