• Worked Extensively in the area of Need Analysis; Data Defining, Analyzing, and Documenting Client Requirements. Further Ensuring that the same is accomplished at the business project level.
• Prepared and Maintained Business Requirement Documents (BRD), Software Requirements Specification (SRS), Functional Requirement Document (FRD), User Case Documents, Request for Proposal (RFP), High-Level Document, Low-Level Documents and Statement of Work (SOW).
• Practiced Agile Methodology in mapping client’s Business Requirements, translating these into functional Epics/User Stories, and Designing Customized Solutions.
• Enhanced project efficiency by Creating Tackers and Scrum Dashboards using Sprint Technology to monitor the progress of Migration and Transitions.
• Applied JIRA Technology for Issue Tracking and Project Management.
• Developed Business Strategies for Client Retention like Improved Services, Enhanced Existing Technologies, Proposed New Ideas, and Offered Cost-Effective Solutions.
• Expertized in Client Requirement Mapping, felicitating Business User Meeting, Project Planning, and Timeline Scheduling.
• Participated in Delivery Unit Operations, Ensured Daily Service Levels, Achievement of Operational and Quality Targets using SDLC Activities like Requirement Analysis and Functional Gap Analysis.