Hello there, my name is Dilip. I am a customer success Lead with over 7+ years of professional experience. In my tenure, I've leveraged knowledge and skills in customer relations, CRM customization/development and cross platform integration as well as tools and skills that include Zendesk, Salesforce, Freshdesk, Microsoft Word, Excel, Spreadsheet, Gmail and HTML, CSS, JavaScript, and Website Design . I am very fluent in written and spoken English.
I have successfully integrated Ring Central app in Zendesk for one of my previous client , integrated social media((Facebook/Instagram/etc) with Zendesk, setup multiple mail id's as per clients requirements , also help with setting up and customizing contact us and Zendesk button on the required website.
I look forward to work with soon.
Regards, Dilip.