Hello,
My initial understanding is that, you need to establish a standard format for you "Standard Operating Procedures" for your entire business cycle.
I have many questions regarding the scope and the final output of this project, therefore, please let's discuss it in more details.
I'm an Industrial engineer with over 15 years of business experience, including ISO quality management system, and several ERP systems (SAP, Oracle).
Moreover, I'm an MS Word expert, specially in creating complex structured documents and templates.
Looking forward to hear from you.