Cannot send emails to hotmail users

We have a new dedicated server and we cannot send emails to [login to view URL] users.

We were in another dedicated server without any problems with hotmail before migrating to liquidweb 3 weeks ago and since then we have the following problem.

Lets say our domain name is [login to view URL]


- If a Hotmail user sends email to user@[login to view URL], the email is received without any problems

- If user@[login to view URL] replies to any email received from any Hotmail account, the email is received without any problems

- If user@[login to view URL] creates a new email to send to any Hotmail account, the email never gets delivered (we have checked the “Other” and “Junk” folders etc), UNLESS the recipient has user@[login to view URL] in their outlook contacts.

- user@[login to view URL] never receives a Mail Delivery Error.

- And even worse, from Web Host Manager (Mail Delivery Reports) the result shows as Accepted and the event as success so we don’t know that our email never reached the destination


- We have a valid, correct dkim and spf record. Checked with multiple tools

- We have checked outlook settings from where we send emails from user@[login to view URL] to any hotmail account and these are correct, using SSL and authenticating before sending email

- We have tried sending to the same Hotmail accounts from different domain names not on our dedicated server, and they go through ok

- We have tried sending from different domains to different Hotmail accounts and the problem is still there

- We have registered our IP with Microsoft’s JMRP and SNDS. Our IP is not listed as blocked

- We have a sender score of 99

- Our sending volume from our dedicated server is very low

- Our IP is not blocked in any major blacklist

- There is no spam on the server, and the mailserver works fine- We have opened tickets with microsoft and their reply "We have re-investigated i do not see anything offhand with the IP's (......) and we do not find any [login to view URL] deliverability issue with it. As per our research, this IP is currently not under any active block lists from our end."

[login to view URL]

Znanja: DNS, Upravljanje spletne pošte, E-mail marketing, Linux, PHP

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O delodajalcu:
( 1 ocena ) Paphos, Cyprus

ID projekta: #16059351

29 freelancerjev ponuja v povprečju za €371 na tem delu


I have checked your given detailed description in detail and got the over all idea about the flow. If you like my proposal then I would like to come up with my plan. :-) Relevant Skills and Experience I will provide Več

€700 EUR v 22 dneh
(638 Ocen)

we have read your detail requirements about to work on project and we are ready to start it. Relevant Skills and Experience General Ecommerce [login to view URL] [login to view URL] PrestaShop [login to view URL] http:/ Več

€518 EUR v 10 dneh
(72 Ocen)

I have more than 8+ years of experience in Server, Security, SSL, Network, Network Design, Email Solution, Web hosting, cPanel, AWS Hosting, Administrator, Network Designing and Implementation. Relevant Skills and Exp Več

€526 EUR v 10 dneh
(127 Ocen)

i need your d edicated server details. Relevant Skills and Experience iam server admin and have 9 years e xperience in linux and windows server. Proposed Milestones €250 EUR - will check

€250 EUR v 1 dnevu
(270 Ocen)

Hotmail mails delivery Relevant Skills and Experience Linux, system admin for more than 15 years Proposed Milestones €250 EUR - Hotmail mails delivery Do you have root access to your server?.

€250 EUR v 1 dnevu
(177 Ocen)

Hello! Recently I had a similar issue with hotmail, but now I've fixed it. I can help you too. Relevant Skills and Experience I'm an experienced system admin with 10+ years of experience in configuring and managing va Več

€315 EUR v 10 dneh
(31 Ocen)

Hi, I am a server expert who knows every in and out of network and system`s so it will be a good choice to hire me, I can start working on this task immediately and finish it in next couple of hours. Relevant Skills a Več

€251 EUR v 2 dneh
(95 Ocen)

Hi, I can help you in this project. Ready to start the project now itself. Please send the server login details as soon as the server is ready to work on. Thank you, Vipin Haridas Relevant Skills and Experience Please Več

€250 EUR v 1 dnevu
(104 Ocen)
€250 EUR v 1 dnevu
(75 Ocen)

A proposal has not yet been provided

€608 EUR v 10 dneh
(13 Ocen)

We are a web hosting company with expertise in this field. We have 7 years experience in this field. Relevant Skills and Experience We do have expertise in Linux administrator, web hosting, server management, server m Več

€250 EUR v 1 dnevu
(84 Ocen)

I am very able to fix this and ready to start

€250 EUR v 1 dnevu
(51 Ocen)
€277 EUR v 10 dneh
(57 Ocen)

Hi, We are linux professionals holding experience in hosting environment. We can assist you in this. Shall we have a discussion in detail over chat? Relevant Skills and Experience Linux, Windows, Mail server Proposed Več

€250 EUR v 1 dnevu
(60 Ocen)

Hello, Please give me a chance. Hi, I read overview of your project carefully. I have an experience of development like your project. I’m always ready for your work and I will give you satisfaction. Relevant Skills an Več

€250 EUR v 10 dneh
(9 Ocen)

Hi, I am the lead developer for [login to view URL], an email marketing firm based in Texas. We have build several email servers for our own need and have gone through similar issues in the past. Relevant Skills and Experie Več

€277 EUR v 7 dneh
(12 Ocen)

Hi, I will go through email settings and also through email client using it Skills Email Server Email Client

€250 EUR v 2 dneh
(15 Ocen)

Hello, I can investigate your issue more closely and will try resolve your issue. I've done such requests large amount of times on shared hosting servers Relevant Skills and Experience please check my skills Proposed Več

€311 EUR v 10 dneh
(4 Ocen)

Hello, I see your problem , i will fix your Problem , which MTA you are using ? Thanks Relevant Skills and Experience YES Proposed Milestones €250 EUR - 1st

€250 EUR v 20 dneh
(14 Ocen)

I'm a Microsoft IT PRO, I already had this problem on clients. I can help you. Relevant Skills and Experience Mail Server, Span, Proposed Milestones €344 EUR - Verification and fix this issue

€344 EUR v 10 dneh
(2 Ocen)