Hi,
Just read your project description, you need an agency to monitor and manage the infrastructure including the tasks of monitoring and management of an infrastructure, backup administration, hardware health checks, managing pfSense Firewalls, responding on the tickets, fixing the issues and other related tasks.
We are an agency with a team of 25+ engineers working on array of technologies. We have experience in managing & supporting the network & server environment for the SMBs including the technologies Network (LAN, WAN, VPN, Proxy, firewall, etc,), supporting Microsoft products/services Windows server, desktops, AD, DNS, DHCP, GPO, Hyper-V, M365 services, Azure services, managing backup (Veeam, Veritas, Acronis).
We have own NOC center running 24*7 to manage & support client’s the infrastructure. Recently, we have done collaboration with our partner agency in Canada and providing the NOC services using the client’s tools at an affordable cost.
We have a background in the management of SMBs.
If any of the above sounds interesting, let me know when you’d be available for the meeting. To know more about us you can refer to our corporate website (Google Search: HEX64 InfoSolutions).
Our expertise-
Network design & deployment, Windows server administration, Remote IT support, remote monitoring & management, backup management, Patch management, Security management, and more.
Tools: OpManager, PRTG, ME Desktop Central, Connectwise Automate & Manage, Atera, Freshdesk, etc.