I am very capable and knowledgeable being as a Chat and Call support 24/7 since I handled emails, tickets, chats using Zendesk and Nextiva for Inbound/Outbound calls as technical support with customer's satisfaction.
Being as an experienced almost Customer Service Representative for almost 7 years now including as an Appointment Setter (B2B Selling and Cold Calls), may I have the honor to apply in your company. I have been doing emails, chats and inbound/outbound calls for customers' assistance for different issues and concerns from their order(s) that they placed through Amazon, eBay, Wish, Walmart, Vipoutlet, Newegg and other marketplace like cancellation of orders, tracking shipments, order inquiries, requesting shipping labels and even do processed partial/full refunds basing from warranty policy of the management.
And as a V.A., I handled lead generation and appointment setting to prospects.
For my experience that I have gained, maturity, reliability, productivity and detail-oriented are the aspects that I can share to my client. Most importantly, I get all things done!