I have more than 15 years of progressive management experience and repeated success in ITIL and ISO 20000 process implementation projects in many enterprise companies (Telco, Banking and Payment, ISP, Oil and Gas, Municipalities, and IT companies).
I managed a team that implemented ISO/IEC 20000 for the first time in my home country, Iran. (ISO/IEC 20000 is the international standard for IT service management.) and it is one of my successful projects.