I am contacting you in response to your post.
Having worked in an online store for 3 years, I perfectly master the different messaging platforms such as: "Gmail, Outlook, Freshdesk, Zendesk, tidio, Slack, Gorgias".
I also have experience managing social media pages: Facebook, Instagram, LinkedIn, Discord.
I am fluent in French and intermediate level English.
Here are my skills:
On Shopify I know: "Check Order Status, Cancel Order, Refund, Change Address, Create Draft Order, Print Invoice".
I can do data entry. I master Excel, Word, Google Docs and Google Sheets, I can create a database, while respecting your instructions.
In addition, I already have experience handling PayPal disputes.
Pending your news, please accept, Madam, Sir, the expression of my most distinguished greetings.
Mathias Raphael.