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Customer Support Executive (Non Voice)

$30-250 USD

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Objavljeno pred približno 6 leti

$30-250 USD

Plačilo ob dostavi
Hi. I need a customer support guy who can answer tickets on my behalf. He should be able to resolve tickets by learning the products, its limitation, issues and bugs. I Might need 2 hours per day for 6 days in a week. English should be top notch along with polite way of talking. I am looking to spend not morethan $100 a month on this. (Just 2 hours a day, Sometime it can be 3-4 hours depending on load, sometimes 1 hour.. but it will be managed with other days by less/more hours) Some days, ticket will be very less and some days it will 80+. Timings would be CST for 5 days and rest can be flexible as far as all tickets are answered within 12 hour time frame.
ID projekta: 16105531

Več o projektu

45 ponudb
Projekt na daljavo
Aktivno pred 6 leti

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Avatar uporabnika
Hi, There I can able to do that, if you give the opportunity. I always concern about time management. Thanks waiting for response
$120 USD v 30 dneh
5,0 (28 ocen)
4,4
4,4
45 freelancerjev je oddalo ponudbo s povprečno vrednostjo $150 USD za to delo
Avatar uporabnika
Hello sir, Thankful to you for your job post. I have a good command over customer care service as I joined in a temporary course on Udemy before. Relevant Skills and Experience Anyway, as the job is related to only answering tickets, I will surely try my best to support you according to your instruction. I will be waiting to dedicate myself for you sir. Thanks Regards, Sunny Proposed Milestones $111 USD - milestone
$111 USD v 30 dneh
5,0 (37 ocen)
5,8
5,8
Avatar uporabnika
hello sir, i have read your details and ready to work with you . I am doing this work for more then 2 years. still i am currently working as an virtual assistant to canadian organisation. I have great experience. waiting for your response.
$100 USD v 30 dneh
5,0 (4 ocen)
4,8
4,8
Avatar uporabnika
I have experience transcribing, doing research, dubbing, customer servicing, interpreting. I have a degree in human resources management. I have 24/7 availability at the moment. Lets talk about the project.
$1.125 USD v 10 dneh
4,6 (11 ocen)
3,9
3,9
Avatar uporabnika
I have been working with customer service in a physical store for 3, almost 4 years, so I know what it takes to get happy customers, and make them come back. Relevant Skills and Experience Customer service, technological know-how. Proposed Milestones $111 USD - Project Milestone I would have to be paid on an hourly/daily basis. This would mean for example, 15$ an hour/day.
$111 USD v 5 dneh
5,0 (5 ocen)
2,8
2,8
Avatar uporabnika
I can help you, sir
$111 USD v 1 dnevu
5,0 (3 ocen)
2,9
2,9
Avatar uporabnika
I am Rana Osaily, I was a student at Bethlehem University studied English Language and Literature as a major and Translation as a minor. I conducted more than 25 hours studying the theory and practice of translation with different kinds like, legal, technical, conference, and literary translation. As a result of this experience, I gained a wide range of English and Arabic vocabulary which helps me translate any kind of texts and documents.
$100 USD v 60 dneh
5,0 (4 ocen)
2,5
2,5
Avatar uporabnika
I am always eager to learn new technologies and platforms and give my best. Here is a snapshot of my experience- • 7 years of experience in customer support/production support. • Experienced in writing SQL queries. • Worked with customers from US, UK, AUS and APJ region. • Provided good quality data entry support in previous projects. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Worked on manual testing of new versions of software on websites, mobile app creating test cases. • Possess good leadership skills. • Worked as Operation Lead and Team Lead in previous projects. • Good understanding of ITIL concepts. • Involved in sales activities like explaining new features/modules and promotional offers to clients. • Worked as a promoter on social media for new features which includes answering queries/communicating with various groups, users etc. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk. • Also experienced in working remotely/from home supporting clients.
$83 USD v 3 dneh
5,0 (1 ocena)
2,2
2,2
Avatar uporabnika
A proposal has not yet been provided
$111 USD v 30 dneh
5,0 (1 ocena)
0,7
0,7
Avatar uporabnika
2hours a day , 5 days a week. My bid includes tax as well. Looking forward to hearing from you. Thanks
$133 USD v 30 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
A proposal has not yet been provided
$111 USD v 1 dnevu
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Let me be your chat representative, I'll work daily and more than 2 hours a day to assists customers. Relevant Skills and Experience Virtual Assistant Proposed Milestones $100 USD - A month of work.
$100 USD v 3 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
A proposal has not yet been provided
$155 USD v 3 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Hi, I have read your project description and I understood all your requirements regarding this task. I am well versed with all parameters of your project. I want to assure you of top quality delivery. Let me know if you need my services Best Regards
$100 USD v 30 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Hey, this is Bekir. I would like to work with you together on longterm Basis. I have experience in Virtual assitance and work as a Customer Service Manager at an Airline. Relevant Skills and Experience I speak English fluently and i am a german native speaker. In my current part time Job, i also work with ticketing systems to provide customer issues. Would be Happy to work with you! Proposed Milestones $111 USD - for 2 hours a day on 6 days
$111 USD v 30 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Hi, I am currently working in a government insurance company in India as claims officer, I have at least 2 to 3 hours free time every day which I've been spending to develop freelance skills! This would be my first project here if I do get, I've worked in an international BPO for 6 months in past, that too outbound so you can very well rely on the polite part. Looking forward to hear from you.
$222 USD v 5 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
A proposal has not yet been provided
$166 USD v 7 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Hi, I work for Amazon Seller Support my job is to solve the seller's query which is mentioned in mail, we use to solve near about 100 tickets a day in 8 hours shift Regards, Anubhav
$166 USD v 30 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
i can say that im willing to learn more from your products so that i can give your customer a satisfied answers to their inquiries and solutions to their problems.
$155 USD v 3 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
A proposal has not yet been provided
$222 USD v 3 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
It looks as though you're needing someone to help handle inbound requests from a website or a product you sell. Relevant Skills and Experience I've worked with various different types of project ranging from website, articles, and documents so I have experience in all those areas that will be to your benefit. Proposed Milestones $155 USD - I'll learn what tasks you need done and we'll make sure they're delivered upon to satisfaction I know that with what you're looking to do I can greatly help. I know you'll be pleased with the end result and will be very happy. Thank you for your time and I look forward to hearing back.
$155 USD v 3 dneh
0,0 (0 ocen)
0,0
0,0

O stranki

Zastava INDIA
Bangalore, India
5,0
33
Plačilna metoda je verificirana
Član(ica) od mar. 6, 2009

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