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Expert Customer Service Rep (Chat and Tickets)

$2-8 USD / hour

Zaprt
Objavljeno pred več kot 6 leti

$2-8 USD / hour

Project Description An Australian fast-growing Telecommunications and e-Commerce company is looking for a smart, honest, reliable and dedicated individual who is in it for the long haul/long term, has the time, necessary skills, and wants to grow with us. We need an experienced customer service champion to assist our eBay clients. Your job is to provide the first line of support for our customers, and try solve their problems quickly and happily. What's the job & tasks? -- eCommerce Order Processing Order cancellation, Return item, Refund, etc. -- Post and Pre Sales Customer service, answering questions -- Experienced in Chat and Tickets will be a greatly benefit for consideration Skills Required --At least 2 years experience in the Customer Service industry -- Computer Skills in basic programs and apps such as Chrome, Shopify, Slack etc — Has impeccable communication skills, both written and spoken (fluent in English) — Fast Learner and open to training and understand Australian company culture — Has a flexible schedule (readily available as needed), Reliable and Punctual -Must be able to work independently with limited supervisi
ID projekta: 15778539

Več o projektu

48 ponudb
Projekt na daljavo
Aktivno pred 6 leti

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48 freelancerjev je oddalo ponudbo s povprečno vrednostjo $6 USD/uro za to delo
Avatar uporabnika
Hi there! I am an experienced virtual assistant and a Customer Support Executive with nearly 2 years of experience. I have been working with well established US and Europian companies and I'd LOVE to provide you with references and recommendations!. I excel in the fields of Virtual Assistance and Customer Service due to my professional yet friendly manner, multi tasking ability, honesty and dedication towards my job.I can adjust to match any work requirement and I'm an extremly fast learner. I have experience in a variety of softwares including, Asana, Canva, MS Office, Zendesk,SME Software, Cpanel, Nimble CRM, Insightly,Evernote, Apptivo,Skype, Google Voice and many more! I hope, I would be the right candidate for this post. Awaiting an affirmative response from you. Kinds Regards, Mugunthan
$5 USD v 40 dneh
5,0 (45 ocen)
6,7
6,7
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I have customer support experience as I worked with an online divorce site for over 2 days. My schedule is flexible and I'm punctual. Really looking for a long term job like this and would love to be interviewed to be a part of your company. Please contact me at the nearest opportunity.
$6 USD v 40 dneh
5,0 (5 ocen)
5,3
5,3
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Hi, I have been working in the customer service for eCommerce stores and online businesses since the last ten years. I have provided phone support, live chat, email support, virtual assistance and order processing. I have worked with an online floral shop for 7 years where I was helping with everything from order taking to deliveries and also with payment processing to handling complaints. Feel free to get back to us for further discussion. Thanks Nasir Khan
$5 USD v 40 dneh
5,0 (2 ocen)
1,6
1,6
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I found myself best candidate that suits your requirement due to following reasons: 1. Over 8+ Years of Experience in Customer service Industry i.e telecommunication 2. Expert in email handling Chat Support, Tickets, orders as per request from customer 3. Reliable, hard and smart working. 4.
$4 USD v 40 dneh
4,8 (1 ocena)
0,6
0,6
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I am really kind and friendly person. From my childhood I felt great to make other people happy and this is the main reason why I got into the customer support. I sincerely want to help my clients and that's what makes me a great representative. Also, I have previous experience working with international customers in three different languages (English, Lithuanian, Polish) over the phone, live chats and emails. I have been a tier 2 support specialist in Revel Systems. I was working with large enterprise clients, like Shell or Cinnabon.
$8 USD v 40 dneh
5,0 (1 ocena)
0,6
0,6
Avatar uporabnika
Hi Ma'am/ Sir, I was excited to see your customer service ad, and I hope to be invited for an interview. As a dedicated professional with solid experience as an email and chat customer support for 4 years at Telus International Philippines—one of the leading contact centers in the Philippines, I can say that I am well positioned to exceed your expectations. I have been an email support for 2 years prior to being a chat customer service which also includes technical support. My background shows that I excel in providing top-flight customer service and maximum satisfaction. My proven success proactively anticipating customer needs—along with my excellent interpersonal skills—prepares me to make a significant impact in this role. Highlights of my experience includes the following: - Maintaining frequent and professional customer communication while delivering outstanding customer service at all times. - Respond to emails and chat with two customers at the same time using Salesforce which helped me enhance my multi-tasking skills as well as my typing skills. - Excelling within time-sensitive, high-volume chat centers for the past 2 years while resolving issues and working effectively with both peers and management. - Handling order inquiries (e.g. edit, cancel and refund orders). My tenure in Telus can justify that I am a very hardworking person with integrity. With my experience, combined with my inherent analytical and organizational skills, I am ready to provide outstanding service within your company. I look forward to discussing the position with you in detail. Thank you for your consideration. Sincerely, Sharlene T. San Felipe
$2 USD v 40 dneh
0,0 (0 ocen)
0,0
0,0
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I have several years experience in customer service and tech support. I am fluent in html, php. I am very articulate and enjoy assisting people
$8 USD v 40 dneh
0,0 (0 ocen)
0,0
0,0
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I have 4 years of experience working from home taking inbound phone calls related to customer service and sales. I also have experience working from home as a live chat agent.
$8 USD v 40 dneh
0,0 (0 ocen)
0,0
0,0
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A proposal has not yet been provided
$6 USD v 45 dneh
0,0 (0 ocen)
0,0
0,0
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Dear Concern I have no fear in this field almost 2 years will be completed next year month of march , I know i have guts to complete all task when i received those as a complement. What ever work is it , its all depend on person how he or she accomplish that task. thanks
$5 USD v 28 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Hello, im a former agent for the AT&T call center, worked there for 3 years, 2 years as tech support agent and 1 year as group supervisor. I have experience in all related, account status, tracking information, troubleshooting, general customer care and company image, product information, anything you need. Im fluent in both English & Spanish so i can work with both markets, hope we can work together.
$7 USD v 40 dneh
0,0 (0 ocen)
0,7
0,7
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I have experience in customer service quickly and accurately at the time of being made and not only that to marketing I also have experience
$5 USD v 20 dneh
0,0 (0 ocen)
0,0
0,0
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A proposal has not yet been provided
$5 USD v 1 dnevu
0,0 (0 ocen)
0,0
0,0
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I have a rich calling experience of more then thirteen years in inbound and outbound customer service for UK, US and Australian clients. I worked for big brand stores of UK, utility companies ,US solar companies customer service and provide customer service to two major Australian bank customer. will focus on customer satisfaction and delivery of work on time.
$7 USD v 40 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Hello, I work for my Family that’s why I take my job very seriously and always look for a permanent and long term opportunity. I have perfect English grammar. I have 4 years of experience in chat and email handling of US customers, which gave me excellent customer handling skills via text. I have provided support for a product Rabbit TV which is mentioned in my portfolio. I have also provided email support for an App builder software. I have provided email support for Wordpress plugins as well. I have 8 years of experience in customer handling and having strong problem solving skills. I own a high speed Laptop with Win 8 installed. My technical background gives me the ability to learn very quick anything new. I am also available on phone with Skype, Whats app and email 24/7 for quick communication or any emergency. Thanks, Ehtiram
$5 USD v 40 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Good Day, Hope this finds you well. I am well experienced in what you are seeking and already available to begin. So if you could manage to take some time off of your busy schedule, we will be able to connect and discuss more on the projects pros n cons. Awaiting your response on this. Regards, Awais Skyp: akmsn2 Whatap: 00923455677157
$4 USD v 20 dneh
5,0 (1 ocena)
0,0
0,0
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Familiar with various ticketing systems and CRM like Salesforce, Asana, Hubstaff, Zoho. I believe that my more than 8 years of experience in the outsourcing industry doing project management as well as from an international IT company like SUN Microsystems would be of enormous benefit to your organization. I have played a major role in promoting the growth and success of my current firm, Your Virtual World. My current tasks include meeting with international clients to discuss the company’s products and services, closing deals and contracts for various outsourcing services, maintaining good relationship with existing clients, plus other operational functions. In addition, my experience with YVW has provided me with the extensive experience in communicating information between clients and technical/non-technical personnel. I am an effective organizer and planner. My outgoing and friendly nature allows me to interact well with staff members at all levels and with clients. I also possess technical, negotiation, and vendor management skills.
$5 USD v 40 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Hi there, I have experience with customer support having been a technical support manager - customer experience with a telecommunications company. Customer satisfaction through first contact resolution will maximize retention. I believe in empowering customer with self help options. Let's keep the customer smiling! Regards, Atida
$6 USD v 30 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
A proposal has not yet been provided
$3 USD v 40 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
I was excited to see your opening for a Customer Service Representative. I am confident that my background and abilities are an excellent match for the job. Please allow me to highlight my skills and competencies as they relate to your job requirements. 8 years of experience as customer service representative in a fast-paced work environment plus 1-year experience as a Team Lead. Excellent verbal and written communication skills used to successfully develop customer satisfaction. Recognized as a resourceful problem-solver who is able to efficiently collect and analyze information to find workable solutions. Strong organizational and planning skills to ensure that I am able to accurately and consistently meet multiple project deadlines. A hard worker who has built confidence and trust at all levels. A committed team member who is known to go the extra mile. I believe that I can make a positive contribution to your company. I look forward to hearing from you soon.
$8 USD v 40 dneh
0,0 (0 ocen)
0,0
0,0

O stranki

Zastava PHILIPPINES
Dumaguete City, Philippines
0,0
0
Član(ica) od feb. 28, 2016

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