IT Desktop Support Expert ( Germany, Netherlands, will be preferred

We are seeking a highly skilled IT desktop support expert to join our team. The successful candidate will provide technical support and assistance to end-users in resolving desktop, hardware, and software issues. They will also be responsible for maintaining and troubleshooting computer systems, hardware, and software applications. The IT desktop support expert will work closely with our IT team to ensure the smooth functioning of our company's technology infrastructure. Key Responsibilities: • Provide technical support and assistance to end-users in resolving desktop, hardware, and software issues. • Install, configure and troubleshoot hardware and software applications. • Perform routine maintenance and upgrades on computer systems and peripheral equipment. • Diagnose and resolve network connectivity issues. • Maintain inventory of all hardware and software assets. • Create and maintain technical documentation and user guides. • Assist in the implementation of new technologies as needed Requirements: • Person must be native or must speak local language • At least 2 years of experience in desktop support or related field. • Excellent knowledge of Microsoft operating systems and applications. • Strong troubleshooting and problem-solving skills. • Experience with Active Directory, group policy and remote desktop support.