Support agent - full time

$2-8 USD / hour

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pred več kot 1 letom

$2-8 USD / hour

About the Company: The company is an email signature platform that offers a unique, smart way of interacting with customers and audiences in their daily emails, easily promote and market yourself with just a few clicks. About the job: We're looking for a full time remote Support agent to join our team permanently. Someone who thinks out of the box for creative solutions and has a technical mind with computer savvy skills. The day-to-day will include an 8-hour shift working remotely answering chats and emails through Zendesk, reporting bugs to our developers, and troubleshooting technical issues on online video meetings. Requirements: Mother tongue level English Proficient knowledge of Gmail and Outlook (added plus for experience with Mac Mail) A stable internet connection and a quiet environment Team player Past experience in a technical support or customer support role in a SaaS company Work Schedule: Working hours are Wednesday through Sunday, 6:00-14:00 PT.

ID projekta: 35156520

Več o projektu

27 ponudb

Projekt na daljavo

Aktivno pred 1 letom

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27 freelancerjev je oddalo ponudbo s povprečno vrednostjo $5 USD/uro za to delo

@narrowboy

• Analytical skills and conceptual thinking • “Can do” approach • High focus on improvements, efficiency of processes • Team player able to build and use internal and external network • Advanced Microsoft office suite proficiency (Excel – master level) • Good interpersonal skills, open and active style • High energy level with strong persistency and endurance • Useful for resolving conflicts with and between colleagues • English language ( level B2) • Able to accurately determine the length of time needed to complete tasks • Proficient in a variety of computer software • Proficient in business and project management software • Reporting skills

$5 USD v 40 dneh

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@asbinpoudel1234

i can do coze i have experience as IT Technician or relevant position Excellent diagnostic and problem solving skills Excellent communication ability Outstanding organizational and time-management skills In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Degree in Computer Science, engineering or relevant field Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

$6 USD v 40 dneh

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@mariangonzaga156

Hi there, If you need someone experienced, independent, thorough and can start immediately -- HIRE ME! *wink*

$3 USD v 40 dneh

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@Rhojan14

As a customer representative for almost 6 years I am able to handle all kinds of people I can do this. I used Gmail and Outlook all the time. I can assure you that I can help you to serve your customers the best customer service they need.

$5 USD v 40 dneh

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@arianefrs

Estou a disposição de eventuais dúvidas. Possuo experiência em atendimento ao cliente. Busco oportunidades nesse formato.

$5 USD v 40 dneh

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@furqanrazvi366

im data entry operator and my typing speed is good and i do my work diligently And I hope you don't get any complaints from me

$6,06 USD v 1 dnevu

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@Hasnain4312

To whom it may concern: I am interested in the position of Support Agent that was advertised on Freelancer. My past experience, communication skills, customer service knowledge for helping customers, and resolving technical issues are well-matched with the job advertisement. I would like to arrange an interview for the position of Support Agent. Thank you for your consideration. I look forward to meeting you. Sincerely, Hasnain Ali

$5 USD v 40 dneh

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@isaacsdavid0902

I am Isaacs David, I am a social media manager and a digital marketer. I have over 7 months experience in graphics designing and a year experience in social media management. I would like to take up this rile and work efficiently for your company.

$6 USD v 40 dneh

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@acgraham

Hi, I have experience using Zendesk both as an agent and a Team Lead. I do very well interacting with customers via email and chat. I also have experience doing 5 concurrent chats for a Singapore Telco. I am very friendly and conversational with my interactions, and I love helping customers and always go the extra mile. I am very quality-focused and value resolution. Thank you and hope to work with you soon. Best, Alyssa

$6 USD v 40 dneh

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@JohnPernia

I am in a technical support field. This may be my first job as a freelancer but I am with the bpo industry for 11 yrs as a technical support and our daily task is to fix computers/printers. I am familiar with zendesk as well. I would be willing to fill in my knowledge if there is still a need for me to improve. I am a fast learner and I get things done in a timely manner.

$5 USD v 30 dneh

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@Samie26

Hi Ma'am/Sir, I am Customer Service Representative for almost 5 years. I am very well experienced in handling numerous calls and doing some reports at the same time. I worked at a BPO company also in a private company as a call center agent for a food delivery. This is my first time working as a freelancer but I am willing to learn and to experience new things. I do promise that if you will give me a chance to be one of your employee, I will make sure that all of my work and the task that you will be given to me will not be less than your expectation. Hoping for your kind consideration . Thank you and best regards , Samie C.

$5 USD v 40 dneh

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@AdeayoAladebo

Hello Good day, I am interested in the job. I command impeccable crisp English, I have work experience as a virtual assistant doing lead generation and digital marketing using LinkedIn and customer sales representative support as well as sales telemarketing. Furthermore I also have work experience as a technical support professional supporting Microsoft O365 customers/users regarding Microsoft exchange online, Azure and outlook issues for 1year and 3months via phone calls, emails or chat. I believe with the skills and knowledge gained in that time I can make an impact and perform well. Please contact me.

$5 USD v 40 dneh

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@Tiffany4Lindy

I have knowledge in customer support, troubleshooting, and adequate knowledge in the use of Zendesk CRM tool. I can use email properly and I also have stable internet connections. You can give me few days of trial without pay and if my work is okay by you, you can start paying me.

$5 USD v 40 dneh

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@Edidem85

Dear Recruiting Manager, Regarding your post on Virtual Assistant, I have gone through the descriptions. As stated by, you are looking for an accomplished and punctual VA for Which I believe myself to be a perfect fit. This is to let you know that I have years of experiences in related fields and never missed any due. I have completed multiple tasks meeting all expectations involving different software. For instances, Webmaster, MS Office, Google, Email extracting, Analytics, data mining, Spreadsheets, Google documents and so on. I can assure you about my proficiency. For further information, it would be very kind of you to look through my professional profile and portfolio. You can reach out to me via Email and Skype. I want to let you know that I can perform 60 hours a week. Thankfully Sylvester Nyong

$5 USD v 40 dneh

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@vw7264485vw

Hello Good day, I am interested in the job. I command impeccable crisp English, I have work experience as a technical support professional supporting Microsoft O365 customers/users regarding Microsoft exchange online, Azure and outlook issues for 1year and 3months via phone calls, emails or chat. I believe with the skills and knowledge gained in that time I can make an impact and perform well. Please contact me.

$6 USD v 40 dneh

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@Edulyon

Hello, I saw your job post looking for support agents. With my 2 years of experience I can confidently say that I possess the skills and qualifications to make me a great match for the requirements for this position. In particular, my data entry, writing and copywriting skills make me a great candidate for the job. I’m confident that I can bring that I can deliver in the said time and at per with your requirements. Feel free to message me for any further clarification. I am happy to be of service

$5 USD v 40 dneh

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@DeySanjay78

I am the best candidate for this job because i have many years of experience in troubleshooting gmail and outlook issues. moreover i have a very good internet connection also i am a hardworking person, i give attention to each and every detail and last not the least i have a passion for serving people.

$5 USD v 40 dneh

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@diorellaabad

Hello there, How are you? My name is Dior Ella Abad and I have been working as a customer service representative for roughly 10-12 years. I started my career way back in 2005 as I worked in the BPO industry. I used to work for Accenture and Dell in a BPO setup and was with them for about 2 years each. I have been doing online tasks for about 10 years, from email handling, taking inbound and outbound calls, processing orders, doing refunds, and much more. I also have experience in using Zendesk for email ticketing. This experience has not only equipped me well but also enhanced my knowledge and skills in the given field. I hope you'll consider me for this position. Kind Regards, Dior Ella Abad

$5 USD v 40 dneh