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Remote customer service representative

$250-750 USD

Zaprt
Objavljeno pred približno 1 letom

$250-750 USD

Plačilo ob dostavi
Job Description: We are seeking a Remote Customer Service Representative to provide exceptional customer service to our USA-based customers. The ideal candidate will be available from 12 noon to 8 in the evening, Monday to Friday. The position is remote, and the candidate will work from their own location. Responsibilities: Respond to customer inquiries via phone promptly and professionally. Resolve customer issues or complaints in a timely and efficient manner. Manage and document customer interactions using the provided app. Work collaboratively with other team members to ensure customer satisfaction. Provide accurate information about products and services to customers. Requirements: Prior customer service experience is preferred. Must have excellent verbal and written communication skills in English. Availability to work from 12 noon to 8 in the evening, Monday to Friday. Must have a reliable computer or phone with access to the internet. Ability to work independently and manage time effectively. Strong problem-solving skills and ability to think critically. Must have a quiet and distraction-free workspace. We offer: Immediate start date. Full training provided. Ability to work remotely. No cost or hardware required besides a computer or phone. Competitive compensation package. If you are looking for a challenging and rewarding opportunity and meet the requirements listed above, please submit your resume and cover letter. We look forward to hearing from you. Payment will be around $500 per month
ID projekta: 36196907

Več o projektu

60 ponudb
Projekt na daljavo
Aktivno pred 11 meseci

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60 freelancerjev je oddalo ponudbo s povprečno vrednostjo $493 USD za to delo
Avatar uporabnika
Hello Sir I have 10 years of experience. Kindly share more details about the training period. I can start right away. I'll be helping with updating canned responses.
$500 USD v 30 dneh
4,9 (48 ocen)
7,2
7,2
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I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$500 USD v 7 dneh
5,0 (3 ocen)
4,2
4,2
Avatar uporabnika
Good Day! I am an experienced virtual assistant. I have mostly worked with healthcare providers that equips me with unique capability to pay attention to detail and perform in high paced and zero error environment. I have provided back office support remotely for clinical staff members working at different locations, including but not limited to following: Managing their calendars Managing the MD / CEO Emails Coordinating their shifts Managing their billing Providing them IT support to stay connected Managing their regulatory compliance for healthcare providers. Closing billing loops with insurance companies. Coordinating among Hospitals and Healthcare Providers to ensure smooth operations. Answering Patient Phone calls. I have helped doctor offices to adopt paperless operation and setup infrastructure to provide efficient Tele-medicine to patients and also trained the staff members to efficiently utilize the infrastructure . To create a paperless infrastructure I have worked with packages like: Google Suite / Google Business Office Packages Electronic Health Management System SIP / VOIP Setup and Configuration ( Ringcentral) Ringcentral, MyFax Asana, SmarthSheets I deal with a wide array of patient population on daily basis that has equipped me effective verbal communication and customer support skills. I am highly organized and self motivated. I look forward to be an effective member of your team. Thank You
$500 USD v 7 dneh
5,0 (1 ocena)
3,6
3,6
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Hi good day, my name is Anusha and I am very interested to apply as your next virtual assistant. I have been freelancing for quite some time now, ready to assist you in any way I can, and looking forward to broadening my knowledge in this industry. I am a very dedicated person, proactive, and willing to learn new skill sets to provide quality service. Looking forward to hearing from you soon. Thank you and have a great day! Regards, Anusha
$250 USD v 7 dneh
5,0 (2 ocen)
1,7
1,7
Avatar uporabnika
Hi there I express my interest, in your project I read your job description carefully I have good experience in CSR role I did job in past even still doing so I am good fit for this please contact we can talk further there. Thanks regards Maryam
$500 USD v 7 dneh
1,9 (2 ocen)
2,7
2,7
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Hi i have read your requirements and I can assist you in this work. I have done similar projects. I have a good typing speed of 50 wpm. I have experience in customer service both voice and chat. I can handle emails too. I can work in rotational shifts too. Let's discuss the details over chat
$300 USD v 7 dneh
5,0 (1 ocena)
0,4
0,4
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“Honestly, I possess all the skills and experience that you're looking for. I'm pretty confident that I am the best candidate for this job role.
$500 USD v 10 dneh
0,0 (0 ocen)
0,0
0,0
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Hi there, I am interested in applying for the Remote Customer Service Representative. I have prior experience as a support staff for a poker company with experience in some CRM software. I'm very eager to lean and available to work the required amount of time to help improve myself and ultimately add to the company. Please send a message to discuss your needs and when I can start. Thank you
$400 USD v 30 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Dear hiring manager, My experience in the service industry has taught me how to both reach and exceed customer expectations and provide service that they can count on. I am a focused person, and I am always willing to go beyond the minimum expectations to make sure I serve customer needs. I approach new situations with enthusiasm and enjoy the challenge of learning something new in my work. Here's why you should hire me: • Expertise in attention to detail • Superior knowledge retaining ability to memorize what the users require and cater to the needs of existing loyal customers • Calm under pressure • Incredibly organized to ensure the highest quality of service • Super flexible with the ability to handle challenging personalities • Friendly and warm attitude to make customers feel welcomed • Exceptional literary and communication skills • Unparalleled speed of working (< 1.5-minute response) to save the time of customers and make them feel important • Problem-solving geek with a love for creativity and finding workable solutions • Remarkably patient to understand and assist frustrated customers My background and proven commitment to creating strong customer relationships make me an ideal candidate for this position. I would appreciate the opportunity to discuss this customer service position and my qualifications with you. Thank you for your consideration of my application, and I look forward to hearing from you soon. Sincerely, L.
$500 USD v 7 dneh
0,0 (0 ocen)
0,0
0,0
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Hello My name is imane 34 years old from Morocco. I have a 14 years experience in customer service for an insurance company (AXA). Fast learner and very motivated. I have good communication skills in 3 languages (French, English and Arabic). I'll make a good candidate for the job.
$380 USD v 7 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Dear Hiring Manager, I am writing to apply for the job of a Customer Servive Representative in your organization. I am a highly motivated individual with great customer service skills and experience, so I would be a valuable asset to your team. In my previous roles, I have always gone above and beyond for customers. I have a natural ability to build relationships and solve problems, so I am confident that I can provide excellent service to your customers. My previous role as an Administrative Assistant has given me the organizational skills and experience necessary to excel in this role. Moreover, I managed to achieve customer service related tasks while working at my previous job, which proves that I am capable of been a good customer service representative. By joining your team, I hope to develop my skills further and contribute to the success of the business. I see myself fitting in long-term, and I am eager to use my skills to help the company achieve its customer service goals. Please find attached my resume and certificates for you to read. I am able to start work immediately. Thank you for your time and consideration. I look forward to hearing from you soon. Sincerely, Kiasira Faith Chisom
$500 USD v 7 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
dear client thank you for posting your project for customer support. as a seasoned customer support professional with over 3 years of experience in the industry, I am confident that I am the right candidate for this job. I have worked with various companies in the past, providing top notch customer support services. my skills include excellent communication skills, ability to resolve complex issue, and a strong focus on customer satisfaction. I have experience in handling various communication channels, such as phone, email, and live chat. for this project I can offer the following services: * Round the clock customer support via phone, email, and live chat * Swift response to customer queries * Escalation of complex issues to the appropriate department * Regular updates to customer on the status of their queries. and any other services that is expected of me. I have all the requirement for this project, and I am available to start immediately. thank you for considering my proposal. I am excited about the opportunity to work with you and provide exceptional customer support services. kind regards KAFILAT.A
$500 USD v 7 dneh
4,9 (2 ocen)
0,0
0,0
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Good day sir/ma'am, I have thoroughly gone through the project description. I am avaliable to work in the required time frame. I have great communication skills, both verbal and written as english is my first language. I have a reliable phone and unlimited access to the Internet. I also have a quite and conducive place to work. I'm very interested in this project. I look forward to hear more about this project and get started as soon as possible. Thank you! Eloho.
$400 USD v 20 dneh
0,0 (0 ocen)
0,0
0,0
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Greetings, my name is Maria, I am a virtual assistant, Information processing personnel, Data Entry clerk, I am good with Preparing customer spreadsheets and keep online records Organize managers’ calendars Perform market research Create presentations, as assigned Address employees administrative queries Provide customer service as first point of contact
$500 USD v 7 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Hi There, I am writing to express my interest in the Customer Service Representative position at your company. As a highly motivated and customer-oriented individual, I am confident that I possess the necessary skills and experience to excel in this role. I have a proven track record of delivering exceptional customer service and building strong relationships with clients. In my previous role as a Customer Service Representative at Velox Company, I was responsible for responding to customer inquiries, resolving complaints, and ensuring customer satisfaction. I consistently exceeded performance metrics and received positive feedback from both customers and my supervisors. In addition to my customer service skills, I am also adept at utilizing various communication channels such as email, phone, and chat to provide support to customers. I am comfortable using CRM software to manage customer interactions and can quickly adapt to new technology. I am a fast learner, and an effective problem solver, and have excellent interpersonal skills. I am confident that my skills and experience make me a strong candidate for the Customer Service Rep at your company and I hope to build a long-term career with you. Also, I am comfortable working in any time zone. Thank you for considering my application. Sincerely, Omanoye Odemaseph
$500 USD v 34 dneh
0,0 (0 ocen)
0,0
0,0
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I have worked as an assistant manager in the Customer Experience department wherein I used to manage a team of 40 people. I used to coach my team about the mistakes they made on call (grammar, call flow, attentive listening, empathy, call control, etc.). I also have experience of handling UK clients in a pay day loan company. I would be be able to fulfil all my job responsibilities in a very effective and experienced way.
$750 USD v 7 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Hi There, I am writing to express my interest as a Customer Service Representative in your organization. My interest in this position stems from my belief that I have the right combination of relevant experience which makes me super confident that I will excel in this role. My skills and qualifications include experience in problem solving, effective communication skills, customer service management, as well as customer service software and tools. To date I feel my strongest abilities are: • proficiency in using customer service software and tools like zoom, Trello, slack, Zendesk etc. • I have a strong communication and interpersonal skills, allowing me effectively handle customer inquiries and resolve complex issues. • Ability to maintain a positive and professional demeanor even in challenging situations. I consider myself to be a dedicated and dependable individual who possesses excellent teamwork attributes. I feel that a relationship with your firm would be mutually beneficial, as my skills, educational background, experiences and qualifications would make me a perfect fit for your organization. I am a fast learner and I hope to build a long-term career with you. This opportunity will also allow me to refine my skills in a new working environment. Thank you for your consideration and I look forward to hearing from you. Best regards Olumor Catherine.
$500 USD v 7 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
Hi there, Thank you for taking the time to review my proposal! I've gone through the entire job post. I’d love to assist with your Customer Support needs. I am a professional virtual assistant and have great Customer support skills, always ready to help! I am self-motivated, a quick learner, an excellent communicator, and friendly to work with. I have worked as an Executive & Personal Assistant for 9 years. As I am polyvalent, I am a true all-around assistant with the ability to multitask & handle aspects of business, while increasing overall productivity with efficient work. I have an excellent command of all the latest tools for e-commerce and dropshipping (WordPress. Shopify, Oberlo, Users, Shopify, Aliexpress, eBay, Gsuite, Outlook, google drive and Office365 ) I am familiar with all the latest communication tools like Slack, Trello, Whatsapp and so forth I have been working as a customer service back-end, customer support, customer care, front-end live chat agents, accountant, personal assistant, communication agent, coordinator, moderator and so forth on Upwork for years I am negotiable on price and always up for challenges. I am eager to help and look forward to serving you! Kind Regards, Umme.
$500 USD v 7 dneh
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
I am very hardworking person and confident about my skills. I am very good in customer service and sales job. I believe time is money so I ll be able to complete the task in given timeline. If given me the opportunity I'll prove myself
$556 USD v 1 dnevu
0,0 (0 ocen)
0,0
0,0
Avatar uporabnika
My experience as a customer service representaive has taught me how to respond to customer emails and telephone calls to resolve problems such as wrong orders, delivery issues, payments, warranties, exchanges, and refunds. Deliver excellent customer service when offering advice in a professional and efficient manner. Work in compliance with high standard company practices and in accordance with brand requirements. Utilise interpersonal and communication skills while providing exceptional customer service and engaging with customers to tailor advice and recommendations. I am available to resume immediately, thank you
$500 USD v 30 dneh
0,0 (0 ocen)
0,0
0,0

O stranki

Zastava UNITED KINGDOM
cardiff, United Kingdom
5,0
26
Plačilna metoda je verificirana
Član(ica) od avg. 11, 2014

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