Online customer service agent (long term)

Hello, Future Client. I appreciate the limited time you have, so let me get right to the point. Our collaboration on your project will be a true pleasure. Since 2014, I have been one of the site's favored freelancers, and my account is validated. Considering that we have completed projects that are comparable to yours in the past, the freelancing staff recommended that I submit a bid for your project. My team (we are not an agency) has over ten years of work experience on projects related to Online customer service agent (long term) (Customer Support, Technical Support, Customer Service, Helpdesk, Email Handling, etc.) and is capable of meeting deadlines. We do have a thorough awareness of the business operations and corporate objectives of our clients, and we are always bringing fresh knowledge and ideas to them. We do have a thorough awareness of the business operations and corporate objectives of our clients, and we always bring fresh knowledge and ideas to them. You may view an example of one of those projects in my portfolio here: https://www.freelancer.com/u/jkaranm I am convinced that any member of my team, which consists of devoted professionals with years of experience in providing comprehensive and operational support, could assist you with your project. I would like to learn more about the initiative and the issue. I'd be more than happy to talk about this with you in more detail and get to work for you right away. Thanks! Janis

Hi there, I see you are looking for a customer support/online customer service agent for long-term cooperation to assist customers via email & website chat. I find your project to be most suitable for me as I have relevant experience in this field, I have worked 2 years as a customer care support for a Canadian based E-commerce where I took care of customers' tickets, reply emails and guided customers through their buying journey on Twark, Zendesk and the company email addresses. I am a Nigerian and I am in the same timezone as London, which makes this job perfect for me. I am diligent and responsive, and I will be a great asset to your company and help you reach your desired highs. Please drop a message for me so we can get started at your role. Thanks!

Hi I have experience in Customer support and customer problem solving skills. I have excellent written and verbal speaking skills. Ready to give voice and video interview. Please message to discuss more.

Hi Hope you are doing well I can work as virtual assistant for you.I can do Data entry Email chat support Cold calling Data processing Excel Reporting Email scheduling Google calendar Plan of action Cold calling Making appointments HR related work Administrative work Let's start asap

I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.

hi i have checked your requirement i can work for you as a customer online agent i can perform all duties that you have mentioned in your bid i am agree with your schedule time

I'm a virtual assistant and a customer support specialist with 10+ years of experience working with mostly startups as well as big companies. I specialize most with customer interaction through phone, chat, email, and social media along with social media management and content creation. I am also a professional music producer with 12+ years of experience in (Electronic Dance Music, Film Scores, and Trailer Music) and I own an online Music Production boutique. I take communication with my clients very seriously and always provide estimates and due dates upfront. I will always keep you updated with the progress of our projects and collect feedback from you as we move forward. I run my freelance business full time and perform all my work on my own and will collect as much information upfront to make the work is completed properly.

Dear Prospective Client, I read your job posting with great interest and I am convinced I'd be a great fit. My name is Adekunle, a skilled Virtual Assistant with more than 5years of job experience. I can help render my expertise in managing your customers via email & website chat in a way that will ease your workload and add value to your business I am a diligent, tech-savvy and well-organised individual who is eager to learn how best to be your ideal customer service agent. I am available and ready to undergo the training involved in this role so as to deliver a satisfactory job to all your customers. I look forward to your positive response and I'd be glad to get started for you as soon as possible. Thank you.

Hello there, I am a computer savvy person and handle your project confidently, I can start your project right now with 100% accuracy and within time deadlines. I am happy to provide you a sample work. Please let me know. Thank you.

Hello, I can help you with that. I have a lot of experience as a online customer servise. I'm also looking for this sort of a long term agreement and London time zone suits me. Feel free to contact me. Best, Stefana

Hi, I am interested in your project and available to start immediately for long term position. I have experience in helpdesk, customer support, customer service, and email handling. I would like to help you to take care of your customer via email and website chat and I accept your offer $200/week (12 hours per day, London time). Please don't hesitate to message me for further details. I look forward to hearing from you soon. Thanks.

Hello, Since you must have received several applications by now let me get straight to the point as to why I believe that I am the ideal candidate for this job. I have over 8 years of experience in Customer Service assisting customers from different parts of the globe. I am fluent in English and I am a quick learner and have much confidence in being able to multi task and work under pressure in order to accomplish anything. I have always worked for American and European based companies so working UTC time is totally fine with me. I was the Head of customer service and Marketing research at GE Transportation (General Electric) for three years until I decided to become a full time freelancer. I started using upwork back in 2016 and one of my clients from upwork awarded me a full-time customer service position (website chat and handling social media enquiries) which lasted until October 2020 (4+ years), I am experienced on the following customer service platforms and applications. • Freshdesk • Zendesk • ServiceNow • Pidgin Chat Portal • Shopify • Salesforce Since there is a character limit to submitting proposals it would be great if we could get on a call and discuss further. I am currently not handling any other project and If I am to be selected I am ready to start work immediately and will solely focus only on this job. Looking forward to your reply. Regards, Arjuna

Hello, My name is Wuraola, I'm interested in being your Online Customer Service Agent. I'm a English native speaker, with excellent communication skills, an Administrator by training and experience, I've served (till date) as a customer care person. I have a very good PC with a reliable and strong internet connection to work effectively well. I'm pleasant, friendly, well spoken and efficient. I will: - Study information about the products and brand - Process/Report orders to Senior Agent in case of an error - Provide TeamViewer (Remote PC Control) Support for customers who have a problem using the software properly. - Solve issues in case a product is damaged. These and many more I'm willing to be trained on and do to add value to your organization. Please contact me, I'll respond immediately and I'm ready to start. Thank you.

Hi, I have read your job description in detail and I believe I have the skills and experience needed to be effective in this role as an online Customer service agent. I am fluent in both spoken and written English. I am a fast typer with high accuracy, I have a fast internet connection and I am willing to learn more about the products and services of the brand, so I can be an excellent and effective Online Customer service agent of your brand and deliver exceptional results. I will help you to build and maintain long term relationship with your customers and clients. I have track records of achievements. For example in my previous role I was praised by my supervisor for helping the company to increase sales by improving customer service standard. I know I am suitable for this role as an online Customer service agent, because I am willing to provide you with the expertise I have gathered in my 5+years experience working as a customer support agent and a salesperson. If I am considered for this role, I will handle it with utmost regards and efficiency to see to it that your set goals are achieved. Best regards, Rhoda.

Hello, Prospective Client from Korea, I can provide customer support for your customers using live chats and emails. With adequate knowledge about your services and, my passion for games, I can provide information to the customers about your products and brand including its values. I'm familiar with Teamviewer which is a necessary tool to help resolve clients' software issues. Also, In case of damaged software, I can pacify the customer if the fault is ours and offer a solution. I can work for 12 hours a week, London time, and I'm available for a long-term position as I desire a stable job. I'm proactive, reliable, responsive, responsible, meticulous, organized, capable of multitasking, and working independently with little or no supervision. I'm available to start work, and I accept your budget. I've worked on similar projects like yours where I was tasked with assisting Customers with their inquiries, and queries through live chats on his website and Social media, for his eCommerce store. This led to a 50% increase in Customer satisfaction and Sales. I want to be considered for this job because of my vast experience in Customer support and Email handling. I can do the job well and will be able to provide you with the best service. I am committed to meeting deadlines so I always deliver my work on schedule. If any of the above sounds good to you, kindly send me a message to discuss the project further. Cheers, Uche!

Hello Sir, I saw the project details and I am very much interested I do my graduation in CSE with I have more than 8 years Jobs experience about technical support . So, I think you can consider me for you project Thanks

Hello I am writing to apply for the position you are posted as a Customer Service Agent for longterm. I can work 12 hrs per day, 6 days per week and during the timezone provided. I have experience in data entry, online research, outbound message sending (sending scripted messages), and customer support/sales representative in FB page selling laptops and desktops. I am extremely organized, and detail-oriented, and have a strong focus on customer satisfaction. In my previous role as a data entry operator, I was responsible for inputting large amounts of data into spreadsheets and databases. I have a keen eye for detail and accuracy, which ensures that all data was entered correctly. I also have experience with online research and have a knack for finding information quickly and efficiently. As a chat support/sales representative, I provided excellent customer service to customers looking to purchase laptops and desktops. I was responsible for answering questions, providing product information, and processing orders. I also used my excellent communication skills to upsell customers for additional products and services. My focus on customer satisfaction resulted in high levels of customer retention and repeat business. I am confident that I can be a valuable asset to your team. I am eager to utilize my skills and experience in order to help you achieve your goals. Thank you for your time. Sincerely, Michelle Anne Legado

Always available sir .................,........

Hello, I have experience in customer service and I deliver "WOW" kind of exoerience. Looking forward to prove you my natural born skills. Have a great day. Cheers!

Hi I can work as online customer service agent and highly familiar with support chat and emails will follow the given instructions and would make sure everything is done as per given SOPs by the company, my availability is highly flexible and can work in any timezone. Further i can provide support via teamviewer/anydesk/windows desktop or any other tool that you prefer to use for troubleshooting the client complaints/queries Looking forward to discuss more and I can start right now :) Thanks