Call center Manager

Dear employer, Since you are looking for a manager to manage your call center I best fit for your requirements. Few of the qualities which can make your call centers operation bring results which I possess such as my working hours. I am available between 9:30 AM to 7:30 PM EST which can help in actively guiding and monitoring your agents and if there are any issue such as technical or related to customer I can address it immediately. Secondly I have 10 years experience of running my own call centers and making more than 10 campaigns successful. So I can put my experience in making your campaign a success by helping your agents with all necessary tips and skills required to excel over the phone. It would be really appreciated if you can allow an opportunity to have a word with you and propose to you how we can take your business to the next level.

Good day! I just went through your job post, it falls exactly in our domain and we are a best fit for it. I have 6+ years of healthy experience working in Cold Calling, Appointment Setting, Telecommunications, Customer Support, Customer Services, Telemarketing, Leads Generation, etc. with a great hold on English verbal and written communication. Kindly check my profile for my past work experiences. Let me know the right time to discuss more if you find we are suitable for this project. Warm Regards.

Please give me a chance and hopefully there is training and whatever else is needed. I will do my best

I am good at facing coustomer problems. And i will try my best to fullfil coustomers needs. ThankYou

I will be the perfect candidate to fulfill your requirements as i have four years of experience in telemarketing industry i have worked for various companies as a tele caller and as a team leader.. I will give my best if i got this opportunity... Thank you

Hi I have around four years of work experience as a technical support team leader and a software developer in Teleperformance I worked for a amazon (united states) process on Teleperformance so iam familiar with crm like zendesk . having a experience to Coordinating with different teams and establishing workflows to provide prompt response to patient queries. Allocating, planning and managing resources during peak hours in order to maintain patient experience. Analysing calls, chats or email and identifying trends to establish customer care centric goals. Preparing patient care performance reports and analysing the data to maximize productivity and patient satisfaction and to allocate the appropriate resources. Presenting to the management the key insights and coming up with strategies and suggestions to improve the patient experience. Ensuring that the patient SLA’s and relevant customer support metrics are maintained by the individual as well as the team. Conducting regular meetings with the team members to better understand patient’s responses and feedback, evaluate their performance, guide them on the practices and procedures and set the expectations. Working on other tasks/ projects that involve supporting and improving patient experience so i can handle this project smoothly and i request you to kindly consider my profile for the same Regards Venkatesh T

Hello client, I am highly interested in handling your calls and I can boldly tell you that you that your job is easy for me to do because: I have good communication skills. I speak English fluently. I am a full time freelancers and can guarantee you that I will be very much available for the job and work within the stipulated time. I have an attractive voice and good choice of words that can calm an aggressive customer. I am familiar with the code of conduct guiding call handling this will aid the success of the job. I am dedicated to my job. I am calm and ready to learn. I am affordable with quality services. I will be waiting for your positive reply. Thanks.

I am good at communication so I can do this better. I have 3 years of experience in telecalling. I have done marketing before . I have a good vocabulary .i speak fluent English,hindi,gujarati. I have worked as a telecaller at BPO. I think I'm perfect for this work.....

My first priority is my work and my responsibility to do my work is always on time. There is something new to learn in life in every moment.

Hi Client, I am ready and available for your project, I have taken my time to go through your job description and I can confidently say this project is for me, I have a greater skills in customer care service, I understand customers behaviors and I can politely respond to their worries, I am available at anytime of your choice, I can work within any time zone, I have good communication skills and I am fluent in English both verbal and writing, I am very dedicated, easy and friendly to work with, I will be glad if my proposal is considered. Thanks Mariam

I am the best candidate for this job because I'm very professional and extremely efficient in any field i work in.

I have always loved customer relations and engaging customers making them feel worth the services they are looking for. if given opportunity I will be happy to give my skills and passion to your company

I believe I am suitable for this job as I can interact well with customers, possess good computer skills and can work accordingly as client wants.

Hi I'm available Interested I'm willing to work with you as a team member and I have good knowledge and skills in call centre and data management and office management and record keeping.

Hi there, Expert with more than 30 years of experience. Extensive experience in the BPO industry as a Customer Support, Sales Rep, Sales Manager, and also as a Digital Telemarketer. I worked in different types of industries like Sales and Mkt, Finance, Insurance, Healthcare, Real Estate, Tourism, Technology, Advisory, etc. Worked with different leading companies in the USA, Europe, and Latin America (Magenta Insurance, TKL World-class guitar cases, Aviatur travel group, MedSupplies, Globallee, Perchpeek, RWND, Marriott hotels, Melia, Kiwi Credito, Bongo Stays, Homaris, United Call Centers, IQVIA, etc.) My working hours are adjusted depending on the country or continent. English FLUENT, German and Spanish NATIVE. I have dual broadband and 5G internet connection, a powerful last generation PC with professional imported noise-reducing headsets, and a very quiet environment to start immediately. Services you can expect from me: In/Outbound customer support, Appointment setting, Live Chat support, Social media support, Solving tickets, Email handling, Technical support, Sales Representative, Cold callings, Lead Generation. Perfect command on different customer support software like Zendesk, Live Chat, Zoiper, Intercom, HelpCrunch, CloudTalk, HubSpot, Slack, Zoho, Clickfunnels, Odoo, Salesforce, etc. If you contact me through the chat I can send you my resume with more than 30 years of experience. Best regards, Pedro Martinez "Audentis Fortuna iuvat"

Call queues are critical to the effectiveness of call centers and customer service. Call centers use a variety of methods, tools, and practices to lower the average time callers spend in the call queue. The goal is to have the lowest possible average call queue time, which will result in more effective service and happier customers. Call center queues should be monitored consistently and action taken to reduce queue waiting times to reduce customer frustration and call abandonment. Every call center interaction is an opportunity to convey a message to your customers about your company. Effective call center interactions will communicate to customers that your company is dedicated to assessing their needs and solving their problems. This can result in the identification of new sales opportunities, increasing loyalty and promoting positive brand awareness.

Dear client from Canada, keen to your request in search of call manager, I am highly interested in working as your call manager,I have good Interpersonal relations and I have experience in handling calls, I am ready to work with you in truth and put all my best in achieving your aims, thanks in anticipation of your response.

Raise up the quality for this business and. Make sure to use the technology to reach our client to their customers globally.

We are a BPO located in India and USA with a team of over 300, serving over 6 clients across 3 continents. Our core expertise lies in customer, vendor management and Sales Our aim is to transit the BPO industry from just a means of cost cutting vendor model to an extended arm model by providing necessary business insights. This includes retention, sales, upselling as a part of their KPI along with resolving customer/vendor grievances and queries. We have helped our clients onboard, get served and also retain customers in various verticals and were AWARDED BEST CONTACT CENTRE OF THE YEAR 2021.

MY TOP SKILLS: Appointment Setting - Real Estate, Cold Calling Convert to PFD to Words Social Media Marketing Time-Management Highly organized Calendar Management General Research Lead Generation Customer Service Customer Support Admin Tasks Sales and Marketing Outreach ✨Here are a few tools and apps I've used: CRM - KVcore, Podio MLS - Bright,popstream VirtualAgent Dialers - Skype, Google Voice, Mojo, Calltools Google Calendar for VA Google My Business G Suite (Calendar, Docs, Drive, Gmail, Form, Sheets) Microsoft Office (Basic Excel, PowerPoint, Word) And Many More With these skills and a good work ethic, my goal is to contribute to the success of YOUR BUSINESS and for ME to have added skills and knowledge. It's a WIN-WIN situation.