Independent Contractor position : Tech repair field

Independent Contractor position available in the Tech repair field Since 2009, uBreakiFix has grown to more than 500 stores in markets across the U.S., Puerto Rico and Canada.  The unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted in its current period of rapid nationwide growth. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low price promise and industry guarantee. POSITION DETAILS: Mobile Tech  Serves customers by diagnosing, troubleshooting and repairing mobile devices while ensuring customer satisfaction. This position will travel to customer locations and complete repairs at the customer's site. The repairs will be scheduled Monday through Sunday from 7AM-9PM. Tasks and Responsibilities:  Safely travel to customer sites and arrive within the scheduled appointment window  Inform customers of job status (En-route, Arrived, etc.)  Diagnose, troubleshoot and repair devices  Provide recommendations for problem resolution  Explain complex technical issues to customers in a non-technical, simple to understand manner  Provide repair and replacement estimates to customers  Ensure that all repairs meet or exceed uBreakiFix quality standards  Greet customers in a friendly manner and maintain a positive work environment  Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations  Keep track of all devices and inventory while safeguarding all van stock and equipment  Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair  Basic Qualifications:  Ability to pass Driving, Drug, and Background Screening  Preferred Qualifications  Previous experience working at retail electronics store  Pay Structure defined by separate policy and offer agreement  This is a 1099 position Note: The above statements are intended to describe the general nature and level of work being performed by individual assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.  Outstanding customer service skills  Excellent technical, problem solving, and analytical skills  Exceptional organizational skills  Strong written and oral communication skills  Proficient in Microsoft Office  Work well by one’s self  Ability to work flexible hours, including weekends and some holidays  High school diploma or GED  Valid Driver's License and good driving record  Experience repairing electronics, smartphones, PC/MACs, and game consoles