Proyectos freelance Informática – Semana 24/02/2014
Helpdesk is any resource providing assistance or information to customers, mostly regarding products or services of a company. Oftentimes, they are expected to resolve customer queries, provide technical details about company offerings, or track incidents and service requests.
Helpdesks are an essential feature of customer service as they serve a variety of purpose. The primary aim of helpdesks is to satisfy customers. By responding to queries and concerns, customers are ensured that the company is still involved even after purchase. It also seeks to improve product or service quality. Through helpdesks, companies are able to know issues about its offerings through feedback given by the customers. In the long term, an excellent helpdesk also builds customer loyalty and trust.Najem Helpdesk Assistants
Objectives - Install a CentOS Linux on VMware Workstation - Create RAID arrays using multiple RAID levels - Compare the performance of various RAID levels - Validate fault tolerance of various RAID levels - Measure performance impacts of fault tolerance on various RAID levels
Under this project 100 questions on 5 different topics with 20 questions on each are to be created. The details of topics are given below. Questions must be of moderate to hard difficult level. At least 30% questions must be numerical based having real life situations. 1. Technical Product Integration 2. API integration 3. IT Help Desk 4. Technical Operations 5. Quality compliance