Helpdeskdela

my posting again. i need exactly simple autions service at . if someone have the script with PHP or .NET that is quite good too but i can buy the script only less than $1000 please bid if you know what i need exactly else your bid will be refused someone showed me some GAF clone works and lancer script but i'm no...PHP or .NET that is quite good too but i can buy the script only less than $1000 please bid if you know what i need exactly else your bid will be refused someone showed me some GAF clone works and lancer script but i'm not sure they know what i want. i want easy feature but good for MY serivce, payment methods like Egold, Paypal, Wire, Moneybookers, Xoom, .. like how the site get. even Helpdesk and CRM,.. i cant list all features there ...

Need a webhosting template. in the main page. it should have a comparison chart and pricing. also must have a helpdesk image. pmb me for more details.

We have a Helpdesk written in PHP using Smarty. We now would like to have that prepared in order to install it under Joomla as a add on Component. It should also be protected using IONCube - Installation under Joomla should be as any component is installed. - Design of Joomla installation should also reflect header and footer. - When signing up under Joomla the same contact would also be enterd in the helpdesk - Normal Joomla update should be possible

We need a new brochure layout and grafic, to represent our own developed IT Helpdesk / IT Service Desk software. The software in brief is a webbased helpdesk software, managing user problems, time resources, human resources, inventory, statististics, Service Levels etc. etc. We need a very high grafical quality, which should be delivered ready for print on brochure paper A4 in high resolution Photoshop and JPG files. All fonts and images should be included. The deliverance should include varios relevant standard fotos and grafical elements. Deliverance should incude: one Firstpage layout, three different kind of midle pages with different layouts regarding text/grafic/foto. One last page layout ( much grafic, little space for afterwords, and som space for...

We are looking for a professional programmer(s) to develop an Online HelpDesk Support Software Solution (e.g ticket, request, problem, and call tracking etc..) The Online Helpdesk software should be 100% web-based customer service software engineered to provide a scalable, customizable, easy-to-use solution for any product or service support need. It should be installed on any standard web server, and it should be compatible with all ODBC compliant databases, and can be accessed by any internet or intranet enabled platform - regardless of OS - from anywhere in the world. Some of the required features. 100% Web Based Flexible Workflow Rule Based E-mail and Paging Notification Automated Email Reader Completely Customizable (Fields, GUI, Capabilities ...) Ticket Schedul...

...look professional as will be used on the website and professional printing and sealed, retail software boxes. 4 - Submit various graphics and logos designed until completely satisfied. Website 1 - Must be original. 2 - Include a header and footer section that is controlled by separate templates. 3 - No flash unless approved. 4 - I will include the scripts to handle the shopping cart and helpdesk sections. 5 - Create all necessary menus and links. 6 - Adding additional pages must be easily done by our company. 7 - Create various links for but not limited to: home page, help desk, products, industries, demo, contact us, screen shots, features. 8 - Create as necessary any buttons or fancy graphics for page links. 9 - Create as many pages necessary to complete the site. 1...

...2.2_u051113 as foundation of site. Since this is a not-for-profit endeavor the cart must be functionally present but shopping de-emphasized. OSC mods, called "contributions," will be used to add funtionality to the site. The main feature mods to be installed and coordinated with the existing OSC script include: Forum(phpbb modified for OSC), Articles Manager, Links Manager, Calendar, Helpdesk, Contest, Ad Tracker. About 9 other minor "Contribution" mods are also known to be needed. I have the URL for each mod. All of these must be installed and made to function together with OSC without errors. I also need 1 coordinated user login for both forum and shopping cart so that after logging in, user can access everything at his access level. If it doesn't exist...

Hi, I would like to know if you can evaluate the membership software to see if I can use it as the solution for my website (, please click the navigater to see the detail) . Since the software provider ...com to see if I can use it as the solution for my website (, please click the navigater to see the detail) . Since the software provider allow user to install more than one copy in the same server, I may install three systems for my 3 products group or install the software for each turnkey website I want to sell. I can have idevaffiliate software seperate with the system and helpdesk plug in is not a must. I'll also use merchant account(Linkpoint) for multiple membership recurring payment fuction if needed. thanks. lhwang03

I want to create a script for customer support and I want to be able to host this script for multiple companies just like any ASP would . **See Word Attachment For More Info .** ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables): a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment. b) For all others including desktop software or software the buyer intends to distribute: A software installation package that wil...

NO SCAMMERS!!! DanySoft80 wa...instlaled to allow the user to pay 5% to have their payment made in 1-2 days instead of 5. The stats shown should be just users, not deposited, withdrawals etc just users registered. I'd also live a button integrated on all pages for live support when I can. The anti fraud features should alert me when two users share an IP or egold# to help battle referral fraud. Will need a helpdesk installed. Id like a PIN security feature similar to egold's so if the user signs in from an IP different than his last logged IP it emails them a code to unlock the account to keep hackers from changing egold #s. MUST BE COMPLETED WITHIN ONE WEEK!! DESIGNER MUST BE AVAILABLE FOR AT LEAST 2 HRS A DAY TO DISCUSS THE PROJECT! MUST HAVE MSN OR AOL MESSENGER...

We offer rebranding and customising of our SoftPhone TalkEZ () for your tasks. This include: 1. Name of SoftPhone will be changed. 2. B...changed. 5. Button with your logo can be inserted. Your website opens, if button is pressed. 6. Your gatekeeper/VOIP-gateway will be hardly coded. 7. Dial-plan and Dial-rules will be changed, as that required. 8. Wizard (Dialog) to entering the User-account # will be added. 9. Ability to open Web-page with account-specific info can be added (via Menu item or Button). 9. Ability to open your Helpdesk-page can be added (via Menu item or Button). 10. Up to 3 yours phone numbers can be preinstalled. Price: $100 You must publish project 'for ' for order. You can order other changes. Best Regards, Stanislav Korsakov

We offer rebranding and customising of our SoftPhone TalkEZ () for your tasks...be changed. 5. Button with your logo can be inserted. Your website opens, if button is pressed. 6. Your gatekeeper/VOIP-gateway will be hardly coded. 7. Dial-plan and Dial-rules will be changed, as that required. 8. Wizard (Dialog) to entering the User-account # will be added. 9. Ability to open Web-page with account-specific info can be added (via Menu item or Button). 9. Ability to open your Helpdesk-page can be added (via Menu item or Button). 10. Up to 3 yours phone numbers can be preinstalled. Price: $100 You must publish project 'for ' for order. You can order other changes. Best Regards, Stanislav Korsakov ## Deliverables Installation in exec form ## Platform MS Windows

...;child=0&parent=0 It would basically need to go from the web to email and have the ability to attach a CV or job specification 2) A job posting page like this: ;child=0&parent=0 It would need to have a search function so people can search for jobs by the following criteria, position (PA, Helpdesk etc eyc), Salary, Location, and type (Permanent or Contract) The provided scripts need to be eaily incorporated within my clients web site (address will be given to the successful provider). Questions via PMB only, funds are low on this project and this would suit a provider with no feedback in order for them to get good quality feedback (and the possibility of additional work from me -

...can't stress how this is the #1 priority of this application.. 1) Clients download and run applications w/o install 2) Firewalls are not an issue 3) Nothing needs to be entered to connect (ip/passwords) Here is the following scenario I would like to have play out once this app is in place: 1) User enters problem in our existing helpdesk ticket system website 2) IT-Specialist claims ticket and calls up User on phone extension. 3) User logs back into helpdesk system and clicks on a url that launches the vnc server app that will share the the screen of the computer they're on. 4) IT-Specialist also clicks on a link that will download the viewer app and connect to the User's computer. I can do pretty much all of the website coding and logic. I just ...

...Desk section, as a means of effectively handling clients' requests for support. They have just installed a new Help Desk software package. The Director has asked you to become familiar with this product and be responsible for training other Support and Help Desk staff. Your first job is to write a User Manual for this Helpdesk software that will be used by the others in the department for reference and training. TASKS Your task is to create a User Manual for the Helpdesk software that you downloaded. Your User Manual can be produced either as a paper-based Word document or as a computer-based presentation, or a combination of these two methods. In designing and producing the User Manual, you are to include the following: • Create a table of contents f...

Here i want some one to isntall helpdesk, forum and a bit of script prodication.

...change when needed - an easy to use administration tool were we can do the following: - news - Offers in Flash, that refers to a page in the site - Campaigns in Flash, that refers to a page in the site - easy changing of menuitem when we need to put new information about services and products up - Events such as seminars, campaigns ect. - links to our partners - links to on-line helpdesk and helptool All text and menus will be in Danish and we will provide the coder with all the help on translations, text, ect. We will be working with the coder from here and if needed buy MSN in normal officeours We need the new site to bee very professional and with stunning graphics, flash ect. Course the site is our window to new and existing customers... #...

I need a Lotus Notes Agent to forward incoming mails. The requirements are: 1. The agent only needs to forwards mails from a single folder. I am using a "rule" to move the mails that need to forwarded to the approriate folder. 2. The subject line needs to rem...to forwards mails from a single folder. I am using a "rule" to move the mails that need to forwarded to the approriate folder. 2. The subject line needs to remain the same as for the incoming mail 3. Before forwarding the incoming mail needs to be "stripped" from so that only the last entered text and attachments remain. I need this so that I can forward the mail to a helpdesk tool and only the last feedback from a user/customer is added to the ticket. Client is Lotus Notes 6.5 ...

I need help installing the HelpDesk from www.perldesk.com. I am not sure how to set up the email automation part. Anybody with knowledge of the HelpDesk from should be able to complete this easily. After closing bid I would like this project to be completed within 24 hours.

I need to install a helpdesk program. It has an easy to install page but it wont install from this and no reason is given. It is a PHP script using a MySql database.

An application we use writes all webrequests of users to a communicationlog. This is done for debugging purposes. The application described in this document is created to aid the helpdesk in looking up what actions a user has performed by showing the entries in the communicationlog in a easy to read format. For the full information read the enclosed design document. ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables): a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the S...

We need a client login area. After loggin in the clients needs to have the following. 1- They can submit the support tickets, something like a helpdesk system, it should be customised with custom icons and should fit in the existing layout of the website. 2- Download any specific files for the the particular client. 3- There should only be one login to download files, and support ticket system. I will have the existing layout of the website designed in PNG formate. you will have to do the necessary work to convert the PNG website into HTML dreamweaver template as well.

...**·** Marketing Encyclopedia **·** Advertising Management **·** Brand Management **·** Telemarketing **·** Business Enquiries **·** Campaign Management **·** Lead Management **·** Prospects Management **·** List Management **·** Sales Quotation **·** Sales Quota **·** Sales Budget **·** Dealers Management **·** Partners Management **·** Customer Profile **·** Customer Helpdesk **·** Customer Service **·** Service Contract **·** Warranty Management **·** Product Profile **·** Sales Price Table **·** Sales Orders Processing **·** Delivery Orders **·** Sales Invoicing/Bill...

I am install whole helpdesk My parser work without errors in and cron is ok, but posts of clients are NOT INSERTED into helpdesk! my case is on forum here: I am looking for someone that help me fix it and I wish change template from green into blue

I am install whole helpdesk I looking for person who is experienced with this helpdesk installation. My parser work without errors in and cron is ok, but posts of clients are NOT INSERTED into helpdesk! it is last connection detail! I need experienced person that help me, who fix first problem I'll accept bid Maybe I am not create symbolic link (must I create it?) my case is on forum here: and I wish change template from green into blue ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables): a) For web sites or other

In the attached document contains bugs in Cerberus Support Center we are facing. We need someone to debug and document it so that we know how to solve this problem should we face it again. Cerberus is installed in Windows 2K Prof with IIS. ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables): a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment. b) For all others including desktop software or software the buyer intends...

Outlook has functionality to create plug-ins. The high level description of our task is extra functionality to Outlook. We have a custom web application which runs a helpdesk. We would like to add functionality to Outlook where if you select an email you have a button to add it to a case in the helpdesk (or new case) and when an email is sent it gives you the option to append to an existing or new case. The addin should be written in python (Spambayes on source forge is a very good starting point for examples). The communication should be XML-RPC over HTTPS, again python has very good support for this built in. When an email is selected, and our button is pressed, a window should be displayed asking basic information. A similar action should happen when an email is sent...

We need a web based CRM/helpdesk kind of program with the following functions. 1. when a costumer is calling us the costumer will be registered with name addr. phone and so on, then we need information about the product the costumer is calling about, model number serial number product type etc. then we comes to if the product is defect, or they just want help or want to order something. 2. then if the if costumer have a defect product or need help we need to go to trouble shooting part, where we put in data about the product and the mistakes and then we will be searching in the database for known solutions when we give a solution, it should always be saved and counted into a active faq witch we can publish at our website in realtime. if the costumer have a defect product we...

...can't stress how this is the #1 priority of this application.. 1) Clients download and run applications w/o install 2) Firewalls are not an issue 3) Nothing needs to be entered to connect (ip/passwords) Here is the following scenario I would like to have play out once this app is in place: 1) User enters problem in our existing helpdesk ticket system website 2) IT-Specialist claims ticket and calls up User on phone extension. 3) User logs back into helpdesk system and clicks on a url that launches the vnc server app that will share the the screen of the computer they're on. 4) IT-Specialist also clicks on a link that will download the viewer app and connect to the User's computer. I can do pretty much all of the website coding and logic. I just...

...INFORMED AND ADMIT IF YOU CAN NOT DO THE TASK THIS IS THE 3RD TIME POSTING THIS PROJECT PHP help desk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include include files, categories, easy-to-use web interface . No login for admin just make admin files include so I can just use my admin with a added include line a simple install script that takes care of database setup to help you get helpdesk up and running with very little effort. If you do a great job I will consider a long term relationship on this project and more I need done. All scripts I have all rig...

I would like to create a recruiting website. THIS PROJECT IS FOR CREATING THE SPECIFICATIONS, PROVIDING A LIST OF SOLUTIONS (OPEN SOURCE) AND HELPING CREATE A SPEC FOR THE NEXT PROJECT WHICH WILL BE TO ACTUALLY IMPLEMENT IT. Recruiting Website: 1) Simple and dignified front end 2) Workflow (an open source solution) 3) Similar to a “helpdesk” ticket system 4) Potential candidate is referred to site or comes across jobs during their web search 5) Data Collection a Has the ability to fill in a form with their contact info (Name, email, phone, address, current position, current compensation, job# that they are applying for, etc) b They paste their resume into a text box c They submit and receive a confirmation “Ticket” showing that their inform...

I need a helpdesk software package similar to Kayako written in php/mysql/javascript. I don't need all the features, just the main ticket feature. 1. Multiple administrators with 3 levels of permissions (full, department admin, tech). Full permissions can delete tickets, create department administrators, etc. Department admins will be assigned to default departments where they can create their own techs and own sub-cateogires (sales, support, billing) 2. Multiple departments. Each department hasi their own set of separate email addresses. Header/footer/email address must be modifiable. When someone links to the helpdesk they will see the template based on a template variable passed in the URL. This will be stored in a cookie to make sure the visitor stays on the co...

Hi All , Please if you don't know Heat helpdesk by front range don't bid. I a very small thing how to do from command line or using heat api - Creating new ticket button on IVR, with some field pre filled & the form get rest of info Example fill the customer id , so the heat form fills addres,phone ,,etc. If You are a heat integration expert you'll be havin many small $$ jobs Best Regards Emad ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables): a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environmen...

I have a site To access the site: login: admin password: passwd This site is already optimized under all windows browsers, but some optimization needs to be done under Mac Safari and IE. Safari 1. spacing of items in left nav still not even. HelpDesk is not evenly spaced. See screenshot. IE_Mac 1. Right nav bar missing entirely. See screenshot. 2. "Blue line" is actually a white line. It is not a browser setting. See this ie_mac4.jpg. It only happens in one spot. It looks like a cell border to me. . See screenshot. Please bid, as low as you can. Thank you.

Hello, I need someone to upgrade our Kayako eSupport helpdesk from 3.00.13 to 3.00.32. I will provide the coder with the new download files, and the coder will be responsible for the upgrade. The upgrade will be performed on a production server, so downtime is not acceptable and extreme caution must be excersised. Looking for coders experienced with Kayako eSuppport. ## Deliverables Hello, I need someone to upgrade our Kayako eSupport helpdesk from 3.00.13 to 3.00.32. I will provide the coder with the new download files, and the coder will be responsible for the upgrade. The upgrade will be performed on a production server, so downtime is not acceptable and extreme caution must be excersised. Looking for coders experienced with Kayako eSuppport, that can start ASAP! ## ...

Whe have a helpdesk tool what we want to custumize. The original programm is made in Portal C. We only want to change the lay-out settings and translate. We dont have the original code. So the programm needs to be cracked. (we have original lisence) ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables): a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment. b) For all others including desktop software or software ...

I have a PHP/MySQL based program used by a company's internal IT department as their helpdesk program for tracking trouble tickets (work requests) within their organization. I am looking for a small team of experienced programmers to complete a list of program updates, changes, and additions. Another programmer on RAC started this work and had to bail out due to illness. I am looking for someone to get up to speed on this and start work on it IMMEDIATELY as we are now behind schedule. I need the "COMPLETED" list QA'd and verified (just a quick run-through) with any requested changes made, and I need the "REMAINING" list completed. Everything in "COMPLETED" and a 3-4 of the "REMAINING" ones must be done in one week. The code will be s...

...account or a check can be sent as well Location: Remote (work from home). Skills / Requirements: - Fluent in English, both written and spoken. - Must be at least 16 years old. - Must be located in the USA/Canada or can accept paypal.. - Must have High-Speed Internet connection. - Strong communication skills are required. - Answering customer inquires in a timely manner using web-based helpdesk, chat or emails. - Must Have Knowledge of Mulitimedia Flash - All the Web Design Experience To apply: Please e-mail your resume too careers(at) and add (webcoredesigns) to your yahoo If you represent an outsourced support company - please don't apply. Thanks! Bryan A Carnegie WebCore Designs Chief Executive Officer bcarnegie(at)

We are selling reusable ASP.NET applications/components over the internet. We want to improve the availability of our support and helpdesk. We are searching for a motivated ASP.NET developper that have the following requirements : - must be an ASP.NET developer since at least 2 years (VB or C#) - must speak english fluently - perfect ability to serve customers. Be helpful and patient. - Interested in a long term collaboration The work should take less than 1h a day. Perhaps a lot less. We are receiving 3 requests per day, and the average amount of replies of each request is 2,5 messages. Requests are really simple to answers except some case that you can redirect to the developers. 80% of the time, this is due to the lack of documentation or understanding. ...

We have a working OSCommerce shop and wish to introduce a Helpdesk/Ticketing system. There area already a few such packages available under OSC contributions: ... We need someone to do the installation. Prefer someone with good prior experience in OSC. Thanks for the interest! ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables): a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in

Hello. I just purchased a license to Perl Helpdesk and It is in the form of a Tar file. I need it to be installed with my host and a database needs to be created, etc. Please post a message if you have any questions.

I would like to have a new website designed for an Online Backup service based business. This site should be designed in a CMS (preferably Mambo/Joomla). Site should have a clean friendly look such as . Need to have a Forum, Client Login area for a helpdesk application, Knowledge base Also developer should be fluent in XML. the application that I use has API's that will allow dynamic creation of accounts, maintenance. These features will be added later, but I would like to work with the same developer. ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition, as follows

This is going to be a matrix website, with affiliate referring and products to sell. Autoshipping product Re-Entry Matrix Helpdesk Support Web Design

We have web application that has been written for use with ASP 3.0 . We need this application to be done in VB.Net and MS SQL server 2000. We have database layout and examples of all web forms that need to be created. Requirement: Complete source code will be WELL DOCUMENTED via inline comments. What each variable, function and task is, does, and WHY, will be identified and described. The code will be organized to use FUNCTIONS/PROCEDURES This is very similar to help desk application. The idea is that users who belong to the different departments can send request/ticket to another department .They also able to view tickets for their department and work with tickets. Web forms: screen with “Join Here “button and “Remember me” checkbox page/ datagrid with link to ...

Hi I need support person to answer question on my helpdesk. This is NOT for hosting. I have several websites and problems are usually give them password, tell them how to setup or configure something or check if they pay and send them download link. I would like to have ticket answered in 12 hours, in same cases it may be in 18 hours but most of tickets should be answered in 12 hours. Currently I have about 20-30 tickets daily sometimes less someting more. At the beggining if you do not know answer you will ask me and then I will tell you want to answer to customer. As time pass you should remember what I already answered to you to be able to answer customers without asking me. I want to pay flat fee per month. This is long term. If you are responsible and answer on time you...

Looking for a asp.net helpdesk/customer manager software - something like AdventNets SupportDesk 5 ( ) - with some changes to better fit our business. SupportDesk is designed for internal helpdesks, we need to have something similar built for dealing with external clients and billing. Specific changes include: -Ability to add companies rather than departments -Ability to track assets, software licenses and hardware by company -Improved time tracking capabilities, specifically ability to enter time entries for customers without a ticket and better time tracking within tickets. -Abilility to send mail to all customers, groups of customers or individuals. App should be in asp.net with c# or vb.net and ms

...are correct) but I would like the header and side menus that are on the rest of the site added to this as well, so it looks more integrated with the rest of the site. 2). Fix the Invision PowerBoard template (). This was fine for a while, but when I last upgraded IPB it messed up the template. 3). Customize the SupportTrio Template () to fit the rest of the site. The colors need to be changed, icons need to be created for the blank objects (like forum, video tutorials, etc), and the top and side menus need to be added to match the rest of the site. Prior experience with MB, IPB, and/or SupportTrio will receive preference. ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete

I am including the current helpdesk homepage that we have setup I would like to rework these forms to make them more meaningful for the user. make them ajax enabled. so that the user changes happening to the form without refreshing the page. i'd like to use the nav buttons/colors from and i'd like to use tabtastic <> or something better i'd also like to use javascript (client based) and server based checks on many types of information that is recieved from the form. and have error checking setup. the coder who can either show me examples of things he has already worked on related to forms and or show me a simple layout and what he plans on doing to these forms will win this contract what i would like to do is give a cleaner

We have the available personel which can provide OnLine HelpDesk Support, and we would desire a co-operation with other websites which provide the above mentioned services. The Topics are: Sales, Betting, Courier Services, Wines and Flowers Delivery, Magazines and more. Support is available in Greek and English. Our contact information shall be available to the highest bider.

As per our conversation yesterday please build helpdesk for our oscommerce site as per this link