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    Full Time: 35hrs per week. Duties and Responsibilities: - Respond to helpdesk emails - Prepare and organize databases and reports - Manage social media accounts and replies - Handle confidential employer and client information - Collect data from analytics and update spreadsheets - Schedule meetings and arrange calendars - Create purchase orders and track and manage payments - Manage filing systems, update records, and organize documentation Requirements and Qualifications: - High school diploma or equivalent; Associate or Bachelor's degree preferred - Proficient computer skills, including Google Workplace (Google Docs, Sheets and Drive) - Highly organized and able to multitask and work well with fast-paced directions and instructions - Able to manage time effectively and ef...

    €2 / hr (Avg Bid)
    €2 / hr Povprečna ponudba
    11 ponudb

    ...Google Cloud and Datadog service provider serving corporate clients, and seeking a Workspace Engineer to join our team and support our clients' digital workspace needs. In this role, you will be responsible for designing, implementing, and maintaining digital workspace solutions that improve our clients' productivity and efficiency. *Responsibilities: -Provide technical support to clients by helpdesk, whatsapp, email or online meeting. -System migration from others platform to Google Workspace -Provide technical support for all Google Workspace tools -Troubleshoot and resolve technical issues related to Google Workspace -Provide training to clients on the use of Google Workspace -Communicate effectively with clients to understand their needs and provide solutions *Re...

    €28 / hr (Avg Bid)
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    3 ponudb

    ...Container Engineer to join our team. In this role, you will design and implement production-ready solutions using Kubernetes and container technologies, automate deployment and scaling, provide technical expertise, and collaborate with other teams. *Responsibilities: Design and implement production-ready solutions using Kubernetes and container technologies. Provide technical support to clients by helpdesk, whatsapp, email or online meeting. Automate deployment, scaling, and management of containerized applications. Provide technical expertise in containerization, orchestration, and virtualization. Work closely with development teams to ensure proper implementation of containerization best practices. Monitor and troubleshoot issues related to Kubernetes clusters and containeriz...

    €22 / hr (Avg Bid)
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    9 ponudb

    ...join our team. In this role, you will be responsible for designing and implementing cloud-based solutions for our clients, providing technical expertise, and ensuring the successful adoption of Google Cloud services. *Responsibilities: Provide technical expertise in cloud architecture, migration, and implementation using Google Cloud Platform (GCP) tools. Provide technical support to clients by helpdesk, whatsapp, email or online meeting. Work closely with clients to understand their requirements and recommend appropriate solutions. Ensure successful adoption of Google Cloud services by providing ongoing support. *Requirements: Strong hands-on experience with Google Cloud Platform (GCP). Knowledge of cloud architecture, migration, and implementation. Experience with cloud-bas...

    €22 / hr (Avg Bid)
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    Hi, I am looking for a python developer with 4-5 years of experience. Experience on GLPI is a plus. I have a customer looking to get the GLPI helpdesk system customized and I am looking for a python developer with 4-5 years of experience;. I am looking for a person who had experience on multiple technologies like Python, PHP, Wordpress, and more. The person should be available at least 4-6 hours and should be able to take calls with customer in the morning between 8-10 AM IST. If this woks out well. Here is one more opportunity. I am also looking for an experience, Honest and hardworking candidate who can get involved in all of my software development requirement. Whatever the technology he can work he can do the programming on his own or along with team. If he can't do the ...

    €51 (Avg Bid)
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    We have a requirement to build a simple helpdesk ticketing website. There is no database and it needs the functionality of ticket creation, editing, searching and viewing the ticket details. You can build in the language of your choice. It needs to be a windows-based, hosted on IIS. Rest APIs are local based. The UI needs to be in both languages, English and Arabic (RTL interface). We are also open to host it on Sharepoint as a classic site.

    €176 (Avg Bid)
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    Need ML Engineer Končano left

    Two Projects: 1.) Need someone to build a 2.7B parameter model for the Bittensor Tao crypto project 2.) Need a custom ai for my IT services business; want to connect it to my helpdesk ticketing system. train it on past 10yrs ticket history + other computer hardware/software systems. The desired outcome is that it will (a.) connect via api to my ticketing system, open/close/document customer tickets (I.e. unlock account, map drive, etc), (b.) it will need to access client networks to actually perform the work.

    €16052 (Avg Bid)
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    Se requiere la configuración y personalización de un servicio de HelpDesk que ya está en marcha pero necesita ser personalizado, creando el tipo de incidencias necesarias y personalizando los flujos de trabajo para adaptarlos a las necesidades del negocio. Todo está implementado con Jira Service Management Entre las operaciones a desarrollar necesitamos lo siguiente: - Diseño del flujo de trabajao de las incidencias y peticiones según estándares. - Implementar funcionalidad de aprobaciones. - Personalización de los mensajes tipo de la plataforma. - Configuración y personalización de los Sla`s y Kpi`s - Conexión con servicio de Directorio empresarial. - Personalización de funciones y automatizacio...

    €174 (Avg Bid)
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    ...kA1b-W5kUvC3g0&iradid=275988&irpid=2038826&iradtype=ONLINE_TRACKING_LINK&irmptype=mediapartner&mp_value1=&utm_campaign=af_impact_radius_2038826&utm_medium=affiliate&utm_source=impact_radius Did you already installed this plugin or simmilar with virtual agent? 2) There must be also be help desk – did you already installed this or something simmilar? 3) 3 Sites at the bottom (privacy, Legal Notice, terms and condition,cookies )- text will be delivered by me ...

    €186 (Avg Bid)
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    ...net/item/whatsapp-chat-wordpress/22800580?irgwc=1&clickid=zOt0qmwvpxyNTO%3AxIyRKFQoZUkA1b-W5kUvC3g0&iradid=275988&irpid=2038826&iradtype=ONLINE_TRACKING_LINK&irmptype=mediapartner&mp_value1=&utm_campaign=af_impact_radius_2038826&utm_medium=affiliate&utm_source=impact_radius 2) There must be also be help desk – did you already installed this or something simmilar? 3) 3 Sites at the bottom (privacy, Legal Notice, terms and condition,cookies )- text will be delivered by me Please send me example of such projects and you portfolio. ...

    €173 (Avg Bid)
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    27 ponudb

    ...net/item/whatsapp-chat-wordpress/22800580?irgwc=1&clickid=zOt0qmwvpxyNTO%3AxIyRKFQoZUkA1b-W5kUvC3g0&iradid=275988&irpid=2038826&iradtype=ONLINE_TRACKING_LINK&irmptype=mediapartner&mp_value1=&utm_campaign=af_impact_radius_2038826&utm_medium=affiliate&utm_source=impact_radius 2) There must be also be help desk – did you already installed this or something simmilar? Please send me your projects and portfolio. ...

    €179 (Avg Bid)
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    Marketplace- German Končano left

    ...b-W5kUvC3g0&iradid=275988&irpid=2038826&iradtype=ONLINE_TRACKING_LINK&irmptype=mediapartner&mp_value1=&utm_campaign=af_impact_radius_2038826&utm_medium=affiliate&utm_source=impact_radius Did you already installed this plugin or simmilar with virtual agent? 8) There must be also be help desk – did you already installed this or something simmilar? 9) 3 Sites at the bottom (privacy, Legal Notice, terms and condition,cookies )- text will be delivered by me Please send me example of your projects for marketplace and the cost calculation. If you did for the different templates or plugins, software, it is also ok. Please also send your projects. ...

    €190 (Avg Bid)
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    ...b-W5kUvC3g0&iradid=275988&irpid=2038826&iradtype=ONLINE_TRACKING_LINK&irmptype=mediapartner&mp_value1=&utm_campaign=af_impact_radius_2038826&utm_medium=affiliate&utm_source=impact_radius Did you already installed this plugin or simmilar with virtual agent? 9) There must be also be help desk – did you already installed this or something simmilar? ...

    €173 (Avg Bid)
    €173 Povprečna ponudba
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    ...A1b-W5kUvC3g0&iradid=275988&irpid=2038826&iradtype=ONLINE_TRACKING_LINK&irmptype=mediapartner&mp_value1=&utm_campaign=af_impact_radius_2038826&utm_medium=affiliate&utm_source=impact_radius Did you already installed this plugin or simmilar with virtual agent? 16) There must be also be help desk – did you already installed this or something simmilar? 17)This Site will be then copy 1:1 to the other project (differen domain) – but there must be main additional language Polish, but customer have to has possiblitiy to swich to englisch or german. 18) Please send me cost price for this project. ...

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    We are looking for someone who can customize a themeforest admin template for a ticket based help desk system that supports omnichannel communication mail,phone ,sms,whatsapp,fb messenger. Approx 10 to 15 screens. You will research and come up with relevant wireframes we will share a few mockups like in the attachment.

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    can you help me with choosing and settings the right Zoho solution to my servic...chat and continue on Whatsapp 4. I would like to catch leads from my website and start the automation,(SALESIQ??) 5. on the other side, after payment, a project workflow should start. like asking for a resume from the customer, filling in a form on the website, send to the writer by admin, sending a resume to the customer and communicating it in some kind of customer portal for delivery like the helpdesk. 68. we should support the 4 brands for emails and communication but please update for costs and I'll decide. 7. integration with WooCommerce and WordPress for all websites>whatsapp> email > forms and communications. 8. user protal for order tracking and comment on delivery with upload fi...

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    We are looking for a UI Basic Wireframe for a ticket based help desk system that supports omnichannel communication mail,phone ,sms,whatsapp,fb messenger. Approx 10 screens. You will research and come up with relevant wireframes we will share a few mockups like in the attachment.

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    we have APIs: Domain: * check domain avalibility * register domain * set DNS entries * set SSL Security: * register / activate in security frontend: * register frontend payment: * a url into the invoice then set security headers to get A+ level integrate some data from postgressql into CRM odoo automatically print letters for some of these data customize helpdesk with a heckbox (ticket billing yes no) and automatic billig or not. make a domain shop in our odoo website inclusive social media check. domain and sm-api we send to you. deadline 31. jan 2023

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    bissoftware website Končano left

    Necesitamos alguien con experiencia que nos ayuda a termina un sitio web que se está desarrollando en Wordpress. Debe incluir un acceso a un portal de clientes (solo para clientes registrados) y dentro de ese portal se tendrá acceso a un KB, galería de videos de capacitación, helpdesk para poder crear tickets para soporte tecnico, módulo para pago de suscripciones (tienda virtual).

    €958 (Avg Bid)
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    We use several systems and have several resources of knowledgebase items, such as plesk/voip and other resources. We want them all in 1 knowledgebase, but between some articles there are also links made, they should be fixed so it will be run totally independent of external sources. Everything should be scraped/downloaded and imported in our helpdesk/knowledgebase system. Without losing formatting and layouts/pictures etc. You have to combine the information from our voipwiki and plesk in 1 knowledgebase system. Sources: Destination: ( system) We want fixed prices, no discussion, what you offer is what you get paid!

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    We are a managed I.T. service company with a remote help desk using Jira. We need to connect Jira helpdesk to Dynamics 365 Customer Service using the Power Automate data connector, so that we can keep track of support tickets and customer interactions all within Dynamics 365.

    €70 (Avg Bid)
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    Hi, we're online electronics accessory retailer, due to the business expanding, we need to find online help desk person to handle the pre-sale and aftersale enquiries from the customers. Tasks to fulfill: replying customer through different ticket platform, such as Zendesk, eBay or Amazon. Response & Answer the customers' enquiry in time. For urgent enquiries, please notify the team in time. Doing online listing product task when required. Please note, this role will be a long-term role, working hour will be around 2-3 hours/per day. $8/per hour will be paid. The applicants needs to be: 1. Good English Writing & reading skills. ...

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    Implementar inicialmente CRM y relacionados, Inventario, Helpdesk e integración a una web basada en Wordpress/Woocommerce

    €1081 (Avg Bid)
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    ...Firewall). We use only Ruckus Wireless WiFi equipment, as for our opinion it is the absolutely the best available on market WiFi technology. Region to sell: EU Target customer: legal entities (no private persons, at least now) Payment form: Subscription -- Monthly/Quarterly/Yearly fee. If any equipment is included in the service, it stays our property. Service is fully remote (management portal, helpdesk with ticketing, optional – on-site support for additional fee). We provide planning, configuration, change management, on-going support, troubleshooting and equipment replacement in case of faults. Local received equipment physical installation is done by customer or local company. We support installations in 20+ countries. There are some high-profile clients: MSC (Mideterr...

    €460 (Avg Bid)
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    Full Time: 35hrs per week. Duties and Responsibilities: - Respond to helpdesk emails - Prepare and organize databases and reports - Manage social media accounts and replies - Handle confidential employer and client information - Collect data from analytics and update spreadsheets - Schedule meetings and arrange calendars - Create purchase orders and track and manage payments - Manage filing systems, update records, and organize documentation Requirements and Qualifications: - High school diploma or equivalent; Associate or Bachelor's degree preferred - Proficient computer skills, including Google Workplace (Google Docs, Sheets and Drive) - Highly organized and able to multitask and work well with fast-paced directions and instructions - Able to manage time effectively and ef...

    €2 / hr (Avg Bid)
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    49 ponudb

    Full Time: 35 to 40hrs per week. Payrate: US$2/hr Duties and Responsibilities: - Respond to helpdesk emails - Prepare and organize databases and reports - Manage social media accounts and replies - Handle confidential employer and client information - Collect data from analytics and update spreadsheets - Schedule meetings and arrange calendars - Create purchase orders and track and manage payments - Manage filing systems, update records, and organize documentation Requirements and Qualifications: - High school diploma or equivalent; Associate or Bachelor's degree preferred - Proficient computer skills, including Google Workplace (Google Docs, Sheets and Drive) - Highly organized and able to multitask and work well with fast-paced directions and instructions - Able to manage...

    €2 / hr (Avg Bid)
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    53 ponudb

    Full Time: 35 to 40hrs per week. Payrate: US$2/hr to US$3/hr. Duties and Responsibilities: - Respond to helpdesk emails - Prepare and organize databases and reports - Manage social media accounts and replies - Handle confidential employer and client information - Collect data from analytics and update spreadsheets - Schedule meetings and arrange calendars - Create purchase orders and track and manage payments - Manage filing systems, update records, and organize documentation Requirements and Qualifications: - High school diploma or equivalent; Associate or Bachelor's degree preferred - Proficient computer skills, including Google Workplace (Google Docs, Sheets and Drive) - Highly organized and able to multitask and work well with fast-paced directions and instructions - Ab...

    €3 / hr (Avg Bid)
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    43 ponudb

    How much cost for micro blog application with discussion form. Organization level Form Engine (Form Mapping, active inactive) Rule Engine Role Matrix Workflow engine Reporting engine ---------------------------- Module Team/Group Module Helpdesk Module - Ads/Advertisement Content upload Module Subscription Module Questionnaire Module Countdown, polls, Rating Module Analyze & Optimize Content ------------------------------ polls, countdown, word limit. Countdown can be add with anything if it's a post, link, images, video, upcoming event, polls etc. word limit, a countdown, and polls. A countdown can be added to anything, including posts, links, photos, videos, polls, and forthcoming events. The user post also offers the choice to post later or a countdown timer. Segme...

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    Website plugin help Končano left

    I have a website eztshirtprints.com. today my website stopped working. the helpdesk tried to get new theme as my old theme is on longer supported by bluehost. below is the message from bluehost - The Envato Toolkit plugin is no longer supported and will stop functioning very shortly. Please delete the Envato Toolkit plugin and install the Envato Market plugin. Click here for more details. need help with getting everything fixed and working.

    €49 (Avg Bid)
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    Looking for B2B Content Marketing Expert | Blog Writing: We are looking for experienced b2b content marketing experts to write blogs for our helpdesk software-Faveo As a company, we need to increase our visibility and drive traffic from the high domain authority "DO FOLLOW" sites related to the niche by targeting the right keywords. We are looking for people who can deliver Quality work in the minimum possible time. KEYSKILLS: 1.) B2B Blogging - PLAGIARISM FREE CONTENT 2.) SEO FRIENDLY BLOG CONTENT We need b2b blogging experts who can create a well-researched content for our b2b website blog section. Please share the websites or blog List. Let's proceed further and have a real conversation. Our Website:

    €15 (Avg Bid)
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    Hi, we had a HelpDesk software develop by one of the company. Due to insufficient support and cooperation, we are looking for freelancers to finish the pending job. Sample screenshot of files attached. We are not sure of the exact technology used for development.

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    Need a windows server expert. Who can help us create a script to install Faveo helpdesk on a windows server Here is a bash script for linux server If someone can help us build similar script for windows

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    ...type" = contact) all fields will have a new visibility option to display in the contact profile (added here ) only for "customer type" = contact company contact = LINK to other customers (list of "customer type" = company) external company = LINK to other customers (list of "customer type" = company) these fields have to be managed by APIwebhook interface () Module have to be developed using Laravel-Modules v2 package using the official "FreeScout Modules Development Guide" ############################# edit 2022.11.25: * added screens to be clear => how the customer detail

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    Create an Infrastructure for following (some or all) with some free or open source solution 1. A Backup solution which can automatically backup all the data to a local disk and in cloud. 2. Windows Image deployment (set up a WDS and with multiple editable custom mages) 3. Netwo...free or open source solution 1. A Backup solution which can automatically backup all the data to a local disk and in cloud. 2. Windows Image deployment (set up a WDS and with multiple editable custom mages) 3. Network Monitoring (LAN, Internet and Files access) 4. Print Server and File Server (Setup and configure) 5. Network Core and DMZ zone (Cisco Platform) 6. Hyper V replication 7. Open source helpdesk software setup and configure to create tickets automatically with emails, allow access with assigned pe...

    €142 (Avg Bid)
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    I need a home page with registration + login button, redirection to helpdesk (support ticket page) I have: - Wordpress, theme installed - ARmember installed - TotalDesk installed This is a quick, small, entry job to see if you can work with Wordpress. Please note that I am also a kind of WP developer, so it wont work to say "he it takes this and that time" because I know very well how much time this task should take. Bid only if your understanding is good about this trial task and you say realistic time to get it done. Thanks

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    I'm on the lookout for a CSS + React expert who can build/style out UI React components without the logics. The Figma designs ( ) will be provided and you will be expected to match it with pixel-perfect detail. The project is similar to any top-notch helpdesk that you see, with functionalities such as: 1. Sign-up/sign-in 2. View/create/delete/edit tickets 3. View/create/delete/edit projects 4. Manage teams/edit/remove team member 5. Account settings and so on. Give me a shout-out if you're the person for this!

    €119 (Avg Bid)
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    ...hourly rate basis from our helpdesk. We are a hosting company providing Odoo services to customers. I am looking for someone with good experience with all Odoo functionality and server side knowledge of it. It would also be great if you can develop modules. I would also like to learn more about your strong points and experience with it. Issues you would handle involve anything from creating a debugging an issue or error message, checking performance issues, checking modules not working, upgrading modules to work with new versions, odoo upgrades, odoo not loading, etc. Please respond first with "I read this" so that I know you are thorough and understand my requirements. • English MUST be your first language or able to write English very well. • Can work from...

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    ...eBay accounts and receive and send messages. Important is, that the Setup and Auth. process is working and the handle from multiple accounts. Can be later adjusted by us. Faveo Plugin frontends will be written in VUE, backend normal PHP ^7.x # Info Faveo Helpdesk is an paid Ticket system based on Laravel. We have two Developing systems, so where I give one “original” version for the development. Faveo has the possibility to create Tickets from Emails (usual way) or via API / Plugins. Plugins are needed, because if we build it into the main code, we are not able to update the system to newer versions later. # Example Plugin will be provided Facebook

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    ...IT Support L3 Role (Contract Role)) position with AAPNA Infotech ( A CMMI Level 3 and Great Please to work Certified Organization) AAPNA is offering a Permanent WFH opportunity. Please go through the JD below. Roles & Responsibilities: Work on and resolve escalated Helpdesk Tickets. Delight our Clients with a Friendly, Quick and Helpful Experience. Provide the Client with advanced remote troubleshooting. Remote Hardware Maintenance and Support. Use of our Ticketing System. Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests. Managing and recording all work though our Ticketing System. Make sure that Client Documentation in well maintained. Desired Skills: A love of (and ability to) Solve Problems & Challenge. Great Communicatio...

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    Role Type: IT DESKTOP SUPPORT Industry Type: IT-Software, Software Services Employment Type: Full-Time, (Contract 6 months) Location: Permanent Remote / Work from home Shift timing: 8AM to 5 PM IST Roles & Responsibilities: • Work on and resolve escalated Helpdesk Tickets • Delight our Clients with a Friendly, Quick and Helpful Experience • Provide the Client with advanced remote troubleshooting • Remote Hardware Maintenance and Support • Use of our Ticketing System • Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests • Managing and recording all work though our Ticketing System • Make sure that Client Documentation in well maintained Desired Skills: • A love of (and ability to) Solve Pro...

    €3 / hr (Avg Bid)
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    Role: Virtual Assistant Admin PartTime: up to 25hrs per week. Payrate: AU$2/hr. Duties and Responsibilities: - Respond to helpdesk emails - Prepare and organize databases and reports - Manage social media accounts and replies - Handle confidential employer and client information - Collect data from analytics and update spreadsheets - Schedule meetings and arrange calendars - Create purchase orders and track and manage payments - Manage filing systems, update records, and organize documentation Requirements and Qualifications: - High school diploma or equivalent; Associate or Bachelor's degree preferred - Proficient computer skills, including Google Workplace (Google Docs, Sheets and Drive) - Highly organized and able to multitask and work well with fast-paced directions and...

    €1 / hr (Avg Bid)
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    Role: Virtual Assistant Admin Full Time: 35 to 40hrs per week. Payrate: AU$2-3/hr. Duties and Responsibilities: - Respond to helpdesk emails - Prepare and organize databases and reports - Manage social media accounts and replies - Handle confidential employer and client information - Collect data from analytics and update spreadsheets - Schedule meetings and arrange calendars - Create purchase orders and track and manage payments - Manage filing systems, update records, and organize documentation Requirements and Qualifications: - High school diploma or equivalent; Associate or Bachelor's degree preferred - Proficient computer skills, including Google Workplace (Google Docs, Sheets and Drive) - Highly organized and able to multitask and work well with fast-paced directions ...

    €2 / hr (Avg Bid)
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    Hello I have a codebase for code igniter (190+ controllers and related views - couple of hundreds). Structure, V3, Helpdesk and saas (three different folders has different codebase) - SAAS has major codebase.

    €179 (Avg Bid)
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    Full Time: 35 to 40hrs per week. Payrate: US$2/hr to US$3/hr. Duties and Responsibilities: - Respond to helpdesk emails - Prepare and organize databases and reports - Manage social media accounts and replies - Handle confidential employer and client information - Collect data from analytics and update spreadsheets - Schedule meetings and arrange calendars - Create purchase orders and track and manage payments - Manage filing systems, update records, and organize documentation Requirements and Qualifications: - High school diploma or equivalent; Associate or Bachelor's degree preferred - Proficient computer skills, including Google Workplace (Google Docs, Sheets and Drive) - Highly organized and able to multitask and work well with fast-paced directions and instructions - Ab...

    €7 / hr (Avg Bid)
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    We have a very large web based software application with an in-office help desk staff. We would like to add additional remote positions that are part time which could become full time later. For this position we would like it to focus on a specific task to being with working with customer to edit online applications. Our software has the ability to create online applications based on paper applications. It requires our staff planning out all of the questions in excel as we often have to collect more information through talks with the customer. Once done using a web admin tool the questions can be added or edited. Advanced applications can have follow up questions that based on the answer provided another question can be required. We will train you how to do this. This job requires ...

    €14 - €23 / hr
    Zapečateno
    €14 - €23 / hr
    35 ponudb

    ...hourly rate basis from our helpdesk. We are a hosting company providing Odoo services to customers. I am looking for someone with good experience with all Odoo functionality and server side knowledge of it. It would also be great if you can develop modules. I would also like to learn more about your strong points and experience with it. Issues you would handle involve anything from creating a debugging an issue or error message, checking performance issues, checking modules not working, upgrading modules to work with new versions, odoo upgrades, odoo not loading, etc. Please respond first with "I read this" so that I know you are thorough and understand my requirements. • English MUST be your first language or able to write English very well. • Can work from...

    €19 / hr (Avg Bid)
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    Power BI Project Končano left

    I am looking for a helpdesk ticketing dashboard. I am struggling with some DAX. I also need to display percentage increase and decrease of tickets over period of times, etc. I can provide screen recording and files to right freelancer. The goal is to have a PROFESSIONAL dashboard with date Filters, etc. You also need to show me how you did it. Write POWER BI at the starting of your proposal.

    €43 (Avg Bid)
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